O2I Training Italy + LAC
hace 1 mes
We help the world run better
Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now
What you'll do:
Coordinate and process bookings for SAP trainings, including managing training schedules and participant registrations. Provide registration assistance to both internal and external customers for training programs. Create, maintain and cancel courses as required. Handle responsibility for course invoicing and follow-up. Provide first level of customer support via hotline and ticketing system. Commit to continuous process improvement within the department. Take ownership for reporting activities related to training and finance operations. Manage various general administrative tasks efficiently.What you bring:
A proficiency in Italian and English is required, with Portuguese being a bonus. Demonstrable experience and capability in delivering excellent customer service. Solid problem-solving skills to effectively resolve customer and operational issues. Ability to multitask and maintain a detail-oriented approach in a fast-paced environment. Previous experience in a finance related field or role would be advantageous.Meet your team: As an SAP O2I Training Italy + LAC - Finance Operations Associate, you will join a team that executes operational tasks independently and prides itself for its commitment to customer service. Our team members are adept at solution finding and recognize the importance of standard processes and related transactions. Whilst processing a variety of finance tasks, a key aspect of our role involves dealing with customer queries. Our customer-centric approach not only allows us to deliver top-notch service, but also fuels our ongoing search for continuous improvement in our day-to-day operations.
We build breakthroughs together
SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.
We win with inclusion
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: | Work Area: Finance | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.
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