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O2i Training North America
hace 3 meses
We help the world run better
PURPOSE & OBJECTIVE OF THE POSITION
Executes operational (including transactional) tasks independently and deals with customers' queries.
Gains a good knowledge of standard processes and related transactions, remaining customer centric at all times while looking for continuous improvement.
ROLE DESCRIPTION
- Booking processing, control and maintenance for SAP Trainings (trainings schedule and participants registrations).
- Training registration assistance for internal and external customers.
- Course creation, maintenance and cancellation.
- Course invoicing and followup.
- 1st Level of Customer support via Hotline and Ticketing System.
- Continuous process improvement.
- Reporting Activities.
- General Administrative Tasks.
WORK EXPERIENCE
Experience & Ability in Customer Service is a must.
Solid problem -solving skills, Multitask & Detail oriented profile needed.
Experience working within a finance related field is an advantage.
EDUCATION / SKILLS AND COMPETENCIES
Advanced or Bilingual written and spoken English skills.
Successfully completed Secondary Education. University Education is a plus.
- Temporary 6 months
We build breakthroughs together
We win with inclusion
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best.
At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.
We ultimately believe in unleashing all talent and creating a better and more equitable world.EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Requisition ID:
|
Work Area:
Administration |
Expected Travel: 0 - 10% |
Career Status:
Graduate |
Employment Type:
Limited Full Time |
Additional Locations:
#LI-Hybrid.