Credit & Collections Manager
hace 2 semanas
Ecolab, the global leader in water, hygiene and infection prevention solutions and services, is seeking a skilled
Credit & Collections Manager to join the company's Global Business Services. The position requires an experienced professional, with outstanding interpersonal skills, and customer orientation.
Main responsibilities:
- Accountable for developing, implementing and maintaining sound credit policies and processes to ensure prompt, efficient collection of accounts receivable and minimization of bad debt losses.
- Provides ongoing leadership to the Credit team, managing a staff of credit and collection associates.
- Responsible for identifying IT/Credit system issues and communicating to the IT department for resolution.
- Responsible to manage the portfolio metrics including Aging, DSO and writeoffs.
- Receivable portfolio contains the portfolio's largest account balances and requires significant customer and field interaction.
- Compile and communicate monthly credit update to division partners.
- Collaborate with different functional leaders.
- Interface with external service providers in support of credit & collections.
- Effectively performs risk assessments and mitigations. Provides input regarding risk assessment and analysis.
- Demonstrates solid project management skills and leads efforts in identifying continuous improvement opportunities.
- Plays key role in system and portfolio integration activities.
- Troubleshoots credit systems issues, identifies appropriate system enhancements, participates in system testing.
- Manages critical, high volume/balance customer accounts, crossdivisionally, to ensure business results while supporting effective ongoing working relationships.
- Responsible for managing complex, high dollar (cash flow critical) accounts across divisions to reduce DSO.
Minimum Qualifications:
- BS/BA degree in business, accounting, finance or related field.
- More than 10 years in Credit/Collection/Customer Service Management or Corporate Finance experience
- Previous experience leading a team
- Advanced computer skills including MS Excel, Word and PowerPoint
- Interpersonal skills; including the ability to build rapport with customers, Company Sr Management/Leaders, field personnel, peers and associates at all levels.
Preferred Qualifications
- Quick adoption to diverse system landscape
- Strong written and oral communication skills (Spanish & English)
- Excellent negotiation skills
- Proven experience in a continuous improvement environment and project management.
- Experience operating in a global Shared Service environment.
- SAP knowledge
Our Commitment to Diversity and Inclusion
Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment.
In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.
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