Customer Support Assistant

hace 2 semanas


Buenos Aires, Argentina Directa24 A tiempo completo

What you ́ll do:

  • Analyze their cases and give them a solution.
  • Be the contact between the final user and the company.


Ticket Resolution
  • Email.
  • Identify, escalate and solve technical problems together with the IT team.
  • Be the point of reference during the night shift.

Requirements:

  • Proven working experience as a Customer Support Agent (call center environment is a plus).
  • Bachelor's degree preferably.
  • Excel skills intermediate.
  • High attention to detail and excellent analytical skills.
  • Proactive, teamwork, and service orientated attitude.
  • Ability to work under pressure.
This is a remote position

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