Customer Support Executive
hace 3 semanas
**Customer Support Executive at RedCloud**:
**About RedCloud**:
RedCloud is at the forefront of redefining how trade is conducted in emerging markets, leveraging state-of-the-art AI technology. Our Intelligent Open Commerce Platform is a catalyst for change, connecting FMCG Brands, Distributors, and Local Merchants and paving the way for data-driven decision making. With a firm footprint across Africa, Europe, and Latin America, we are a beacon of innovation, committed to cultivating fair and lucrative trade opportunities on a global scale.
**Join Our Team**:
**Main Responsibilities**:
- **Customer Query Resolution**: Be the first point of contact for customer inquiries, resolving their issues with speed and efficiency.
- **Feedback Collection and Analysis**: Gather and analyse customer feedback to identify recurring issues or potential improvements, contributing to a better product and service offering.
- **Customer Success**: Work closely with the customer success team to identify opportunities for account growth and increased satisfaction.
- **Product Support**: Provide support and guidance to customers using our platform, including troubleshooting and advice on best practices.
- **Reporting and Documentation**: Maintain detailed records of customer interactions, feedback, and resolutions, providing valuable insights to the product and sales teams.
**What We're Looking For**:
- Proven experience in a customer support role, preferably in the tech or FMCG sector.
- Exceptional communication skills, with the ability to empathise with and understand customer needs.
- Strong problem-solving skills and a proactive approach to addressing customer issues.
- Familiarity with CRM systems and customer support software.
- A team player with a positive attitude and the ability to work independently.
- Knowledge of additional languages is beneficial but not required.
- Passion for technology and belief in its potential to positively transform customer experiences.
**Why Join RedCloud?**:
Become an integral part of an international company that is driving tangible change in how trade is conducted in emerging markets. At RedCloud, we cherish ambition, innovation, and the sheer determination to make a global impact. Working with us means you'll be surrounded by a diverse, skilled team eager to welcome your contributions while you:
- Benefit from a competitive salary and comprehensive benefits package.
- Enjoy a generous annual leave policy that grows with your tenure.
- Have access to a pension scheme, private healthcare, and dental cover.
- Be part of an equitable, dynamic, and supportive work culture.
Are you prepared to take your career to new heights while playing a significant role in evolving trade in emerging markets? Embark on your RedCloud journey today and be at the heart of groundbreaking change.
Discover more about RedCloud and listen to our CEO Justin Floyd share insights about our growth and mission:
RedCloud | We're Growing
RedCloud | Red101 App | Open Commerce
-
Customer Support Executive
hace 3 semanas
Buenos Aires, Argentina REsimpli A tiempo completoWe are a pioneering SaaS company transforming the real estate industry with our innovative technology solutions. We’re seeking a dynamic Customer Support Executive to bolster our growing team and deliver superior service to our valued clients. **Responsibilities**: 2. Run interactive software demos, showcasing our product’s unique benefits. 3. Log,...
-
Customer Support Professional
hace 1 día
Buenos Aires, Buenos Aires C.F., Argentina International Executive Service Corps A tiempo completoPST.AG seeks a highly motivated and communicative professional to support its team in customer management.Job Overview:The ideal candidate will work in a dynamic, international environment and contribute to the company's success by providing exceptional customer support.Responsibilities:Customer Support: The successful candidate will create tickets, resolve...
-
Enterprise Customer Success Executive
hace 1 semana
Buenos Aires, Argentina redhat A tiempo completo**About the job** The Red Hat Customer Success team is looking for an experienced enterprise Customer Success Executive to join us in Buenos Aires, Argentina. In this role, you will serve as a trusted adviser to customers by helping them achieve success with Red Hat and maximizing the value realized from subscriptions to Red Hat’s offerings and services....
-
Customer Support Specialist
hace 2 semanas
Buenos Aires, Buenos Aires C.F., Argentina International Executive Service Corps A tiempo completoPST.AG is looking for a motivated and communicative assistant to support our team in the area of customer management. It offers the opportunity to work in a dynamic, international environment.Responsibilities:Customer Care: Creating tickets and resolving customer cases.Customer Communication: Providing comprehensive, seamless customer support from start to...
-
Administrative Support Professional
hace 1 semana
Buenos Aires, Buenos Aires C.F., Argentina Sirius Support A tiempo completoAbout the Virtual Assistant position at Sirius Support We are seeking a skilled Administrative Support Professional to provide remote administrative support to our team.As an ideal candidate, you will have significant experience in handling administrative tasks such as project coordination, email management, and calendar organization. You will be responsible...
-
International Customer Care Representative
hace 1 día
Buenos Aires, Buenos Aires C.F., Argentina International Executive Service Corps A tiempo completoInternational Executive Service Corps is looking for a dedicated International Customer Care Representative to join its team.Job Overview:The successful candidate will work in a dynamic, international environment and contribute to the company's success by providing exceptional customer support.Key Responsibilities:Customer Support: Creating tickets,...
-
Executive Support Specialist
hace 5 días
Buenos Aires, Buenos Aires C.F., Argentina ApproveMe, LLC. A tiempo completoAt ApproveMe, LLC., we're looking for a highly organized and detail-oriented Executive Support Specialist to join our dynamic team. As an Executive Support Specialist, you will be responsible for providing exceptional administrative support to our executive team, ensuring seamless operations and efficiency throughout the organization.The ideal candidate will...
-
Executive Support Specialist
hace 1 semana
Buenos Aires, Buenos Aires C.F., Argentina Asorum A tiempo completoAbout the RoleWe are seeking a highly skilled and organized Executive Administrative Assistant to join our team at Asorum. In this role, you will be responsible for providing administrative support to senior executives, managing complex calendars, coordinating travel arrangements, and maintaining confidentiality.
-
Executive Support Professional
hace 2 días
Buenos Aires, Buenos Aires C.F., Argentina Fresh Prints A tiempo completoPursue a Career as an Executive Support Professional with Fresh PrintsAbout the JobThis is your chance to transform complex challenges into streamlined solutions, all while growing professionally in a supportive and empowering environment. As an Executive Support Professional, you'll be responsible for delivering exceptional onboarding experiences, building...
-
Customer Success Executive
hace 3 semanas
Buenos Aires, Argentina Cisco Systems A tiempo completo**Who You’ll Work With** Customer Success Executive (CSE) role is a highly visible, strategic leadership role within Cisco’s Customer Experience (CX) organization. We build deep relationships with customer senior leadership, partners, and the extended Cisco account team members in achieving their goals. With the transformation to software subscription,...
-
Executive Support Specialist
hace 3 días
Buenos Aires, Buenos Aires C.F., Argentina Jampp A tiempo completoAbout UsAt Jampp, we're passionate about empowering individuals and businesses to reach their full potential. Our team of dedicated professionals is committed to delivering exceptional results and making a meaningful impact in the lives of our customers.Job DescriptionWe're seeking an Executive Support Specialist to join our dynamic team! As an Executive...
-
Customer Care Executive
hace 1 semana
Buenos Aires, Argentina BetWarrior A tiempo completo**JOIN OUR TRIBE!** Do you strive for **excellence**? Do you embrace **innovation**? Do you fight with **fairness** and **respect**? We are an exciting new gaming company based in Barcelona and Buenos Aires. Our innovative** sports betting and casino games **will rock your world. We have a burning desire to make gaming **great entertainment** and...
-
Customer Care Executive
hace 2 semanas
Buenos Aires, Argentina BetWarrior A tiempo completo**JOIN OUR TRIBE!** Do you strive for **excellence**? Do you embrace **innovation**? Do you fight with **fairness** and **respect**? We are an exciting new gaming company based in Barcelona and Buenos Aires. Our innovative** sports betting and casino games **will rock your world. We have a burning desire to make gaming **great entertainment** and...
-
Customer Support Lead
hace 7 días
Buenos Aires, Buenos Aires C.F., Argentina Datapeople A tiempo completoCloudbeds provides the platform that powers hospitality, driving streamlined operations, increasing reservations and revenue, and enabling memorable guest experiences for lodging businesses of all sizes and types.Named the No.1 PMS and No.1 Hotel Management System by Hotel Tech Report in 2022, Cloudbeds is trusted by properties across the globe for its...
-
Customer Care Executive
hace 4 semanas
Buenos Aires, Argentina BetWarrior A tiempo completo**JOIN OUR TRIBE!** Do you strive for excellence? Do you embrace innovation? Do you fight with fairness and respect? We are here to create exceptional online entertainment experiences, offering our clients the chance to win in a transparent, safeand responsible way. We are BetWarrior. We welcome passionate warriors and are currently looking for a dynamic,...
-
Customer Care Executive
hace 6 días
Buenos Aires, Argentina BetWarrior A tiempo completo**JOIN OUR TRIBE!** Do you strive for **excellence**? Do you embrace **innovation**? Do you fight with **fairness** and **respect**? We are an exciting new gaming company based in Barcelona and Buenos Aires. Our innovative** sports betting and casino games **will rock your world. We have a burning desire to make gaming **great entertainment** and...
-
Executive Support Specialist
hace 5 días
Buenos Aires, Buenos Aires C.F., Argentina Sagan Recruitment A tiempo completoSenior Executive Assistant RoleWe are seeking a highly skilled Senior Executive Assistant to join our team as the Chief of Staff. This role requires a strategic thinker who can provide exceptional support to the CEO, manage multiple priorities, and drive business growth.Responsibilities:Provide strategic support to the CEO, ensuring timely completion of key...
-
Customer Support Execuive
hace 1 semana
San Nicolás de los Arroyos, Buenos Aires, Argentina RedCloud A tiempo completo**Customer Support Executive at RedCloud**: **About RedCloud**: RedCloud is at the forefront of redefining how trade is conducted in emerging markets, leveraging state-of-the-art AI technology. Our Intelligent Open Commerce Platform is a catalyst for change, connecting FMCG Brands, Distributors, and Local Merchants and paving the way for data-driven decision...
-
Executive Support Specialist
hace 2 días
Buenos Aires, Buenos Aires C.F., Argentina High Flow A tiempo completoWe are looking for a highly skilled and experienced individual to fill the role of Chief of Staff. As a key member of our leadership team, you will be responsible for providing critical support to our executive team, managing complex projects, and ensuring the smooth running of the organization.About the JobOffer high-level strategic guidance to the...
-
Customer Support Lead
hace 2 semanas
Buenos Aires, Buenos Aires C.F., Argentina Datapeople A tiempo completoCloudbeds provides the platform that powers hospitality, driving streamlined operations, increasing reservations and revenue, and enabling memorable guest experiences for lodging businesses of all sizes and types. Named the No. 1 PMS and No. 1 Hotel Management System by Hotel Tech Report in 2022, Cloudbeds is trusted by properties across the globe for its...