responsable service desk

Position Title: Service Desk Support (2-3yrs exp) Location: REMOTE (Argentina) Bachelor's degree in IT related field or equivalent experience Spanish language proficiency Excellent communication skills Have strong customer service skills. Use an expert understanding of computer hardware, software & networking...

Estamos en búsqueda de un Service Desk Manager para liderar su operación global 24/7, supervisando un equipo compuesto por Shift Leads y Service Desk Analysts. Esta persona será responsable del rendimiento general del Service Desk, cumplimiento de SLAs, calidad de servicio, escalaciones críticas y desarrollo del equipo. El rol requiere sólidos...

Estamos buscando un Service Desk Analyst para sumarse a su operación global 24/7, brindando soporte técnico a usuarios de todas las áreas del negocio, incluidos perfiles ejecutivos. El rol requiere autonomía, comunicación clara, capacidad de resolución y una fuerte orientación a la calidad del servicio. Responsabilidades Brindar soporte técnico en...

Job Description IT Service Desk Advisor Role Overview: The IT Service Desk Advisor will provide first-line technical support to the Atradius community. The successful candidate will demonstrate a customer-focused and service-minded attitude. Responsibilities include handling tickets, supporting applications/systems, analysing, diagnosing, and resolving...

Position OverviewBy joining Cognizant as a Service Desk Agent, you will be responsible for working within the Cloud, Infrastructure & Security practice to provide professional and technical support for clients across all industries and their systems and networks in the following areas: general system administration, network administration, cloud...

We are currently seeking a customer-focused and technically skilled Service Desk Analyst to join a fast-paced support environment serving end users across multiple service areas.This role is ideal for someone with prior IT support or Service Desk experience who enjoys troubleshooting technical issues, helping users, and working in a structured support...

The Proactive Engineer is responsible for monitoring, maintaining, and improving client IT environments through proactive audits, system-generated alerts, and preventative remediation. This role focuses on identifying and resolving potential issues before they impact users, ensuring infrastructure stability across multiple client environments, and...

Service Desk Team Lead (Trilingual) About the role As a Service Desk Team Lead, you will make an impact by leading a team of technical support analysts who provide first-level support to users across Latin America, ensuring service excellence and achievement of operational objectives. You will be a valued member of the IT Infrastructure team and work...

Service Desk Team Lead (Trilingual) About the role As a Service Desk Team Lead, you will make an impact by leading a team of technical support analysts who provide first-level support to users across Latin America, ensuring service excellence and achievement of operational objectives. You will be a valued member of the IT Infrastructure team and work...

Position Overview By joining Cognizant as a Service Desk Agent, you will be responsible for working within the Cloud, Infrastructure & Security practice to provide professional and technical support for clients across all industries and their systems and networks in the following areas: general system administration, network administration, cloud...

About ApplyAPPLY is the Agentic Customer Experience (ACx) partner for the world's most ambitious consumer and entertainment brands. We bring together deep domain expertise across Retail, CPG, Sports, and Media with AI-native delivery capability, designing and delivering agentic solutions that turn CX vision into commercial reality. We are the partner of...

𝗘𝗦𝗧𝗔𝗠𝗢𝗦 𝗖𝗢𝗡𝗧𝗥𝗔𝗧𝗔𝗡𝗗𝗢! 🚀⁣⁣⁣⁣Desde Consultores de Empresas para prestar servicios a un cliente con mas de 15 años en el mercado informático en implementación de ERP se busca un 𝙇𝙄𝘿𝙀𝙍 𝙃𝙀𝙇𝙋 𝘿𝙀𝙎𝙆 ⁣donde vas a liderar un equipo de 6...

Description This role is accountable for providing 1 st level support for internal Moneris end users related to desktop and mobile technologies and standard corporate desktop applications. In this role, you will ensure timely response and resolution to incidents and provide How To support. Responsibilities Accountable for triaging and troubleshooting...

NCR Voyix Corporation in Buenos Aires is seeking an experienced SAS – Manager to oversee end-to-end service delivery and lead large technical teams in a regional setting. You will drive incident management, coordinate with sales and local management, and ensure performance metrics are met.The role requires strong leadership, excellent communication, and...

IT Service Desk Analyst Level IIRegularNon-Exempt GENERAL DESCRIPTION:Provides software, hardware, and network support for incidents and requests that are escalated by the IT Service Desk Analyst Level I due to complexity. Actively reviews, prioritizes, documents, tracks, and resolves clients’ incidents and service requests in person. Works together with...

IT Service Desk Analyst Level IRegularNon-Exempt GENERAL DESCRIPTION:Provides first-level technical support to internal and external customers by responding to service requests, answering inquiries, resolving or escalating technology-related issues, and ensuring timely follow-up. Troubleshoots hardware, software, and system problems, documents incidents and...

Desde Yel Solutions, deseamos incorporar a nuestro Staff de especialistas un Focal Point de servicios Field Support.Lugar de trabajo: Caba/zona norteModalidad: híbridaHorario: 9 a 18 hs ( puede variar)Ofrecemos interesantes beneficios descriptos al pie del avisoQUÉ BUSCAMOSInteractuar con los líderes de Field Support de cada país para seguimiento de...

Cognizant in Argentina seeks a Service Desk Team Lead (trilingual) to guide a team delivering first-level IT support across Latin America. You will coach analysts, drive performance, and collaborate with service delivery managers, clients, and cross-functional teams.The role is hybrid with 2 days in the Cognizant office and 3 days remote. You will monitor...

Grow Up Hr busca un Service Desk Analyst para unirse a su operación global 24/7, brindando soporte técnico a usuarios de todas las áreas del negocio, incluidos perfiles ejecutivos. El rol exige autonomía, comunicación clara y fuerte orientación a la calidad del servicio, con manejo de incidentes, tickets y solicitudes a través de ServiceNow dentro de...

Cognizant in Argentina seeks a Service Desk Team Lead (trilingual) to guide a team delivering first-level IT support across Latin America. You will coach analysts, drive performance, and collaborate with service delivery managers, clients, and cross-functional teams.The role is hybrid with 2 days in the Cognizant office and 3 days remote. You will monitor...