Customer Support Manager
hace 5 días
Customer Support Manager Opportunity Lead, Inspire, and Elevate Customer Experience An exciting opportunity has opened for an experienced Customer Support Manager to guide a high-performing support team within a dynamic e-learning company dedicated to delivering exceptional customer satisfaction. Position: Customer Support ManagerDepartment: Customer SupportReports to: Web Division ManagerTime zone: From 3:00 to 11:00 AM PST Within this role, leadership will be provided to a talented customer support team, ensuring every customer interaction reflects the company's mission to empower learners worldwide. A culture of excellence, continuous improvement, and customer‑centric service will be fostered. Key Responsibilities Team Leadership: Guidance, mentorship, and development will be provided to the support team, encouraging professional growth and a positive work environment. Support Strategy: Customer support strategies will be developed and implemented to align with the company's mission and customer satisfaction goals. Process Improvement: Support processes will be assessed and refined for maximum efficiency and impact. Issue Resolution: Escalated customer concerns will be managed and resolved promptly, maintaining high standards of service. Cross‑Department Collaboration: Collaboration will be maintained with Product, Sales, and Marketing teams to ensure customer feedback shapes products and services. Customer Feedback & Reporting: Customer feedback will be collected and analyzed to identify trends and drive improvements. Regular reports will be prepared on key support metrics and performance outcomes. Ideal Background & Skills Proven experience leading and managing customer support teams, preferably within the e‑learning or technology sectors. Demonstrated success in improving support processes and elevating customer satisfaction. Strong proficiency in CRM systems and support tools. Exceptional communication and interpersonal skills, with the ability to engage with diverse stakeholders. A collaborative approach and proven ability to work cross‑functionally. Analytical mindset with confidence in using data to drive decisions and improvements. Impact of the Role By providing exceptional leadership and strategic direction, this position plays a vital role in strengthening customer loyalty, enhancing the user experience, and supporting the company's growth and reputation for excellence. Candidates with a passion for delivering outstanding customer experiences and leading teams to success are encouraged to apply and contribute to an environment where customer care is always a top priority. #J-18808-Ljbffr
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Customer Support Manager
hace 1 semana
Buenos Aires, Buenos Aires C.F., Argentina Whitecollars A tiempo completo $40.000 - $80.000 al añoCustomer Support Manager Opportunity Lead, Inspire, and Elevate Customer Experience An exciting opportunity has opened for an experienced Customer Support Manager to guide a high-performing support team within a dynamic e-learning company dedicated to delivering exceptional customer satisfaction. Position: Customer Support ManagerDepartment: Customer...
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Customer Support Manager
hace 1 semana
Buenos Aires, Argentina Whitecollars A tiempo completoCustomer Support Manager Opportunity Lead, Inspire, and Elevate Customer Experience An exciting opportunity has opened for an experienced Customer Support Manager to guide a high-performing support team within a dynamic e-learning company dedicated to delivering exceptional customer satisfaction. Position: Customer Support ManagerDepartment: Customer...
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Customer Support Manager
hace 1 semana
Buenos Aires, Argentina Cabify A tiempo completoEn Cabify creemos que una nueva forma de movilidad urbana es posible. Un ecosistema que permita tener menos coches privados en las calles, vehículos más sostenibles y rutas más eficientes. Ciudades en las que sus calles estén pensadas por y para las personas, y no para los coches. Productos y servicios que, mediante alternativas de movilidad sostenibles...
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Customer Support Manager
hace 4 semanas
Buenos Aires, Argentina Whitecollars A tiempo completoA dynamic e-learning company in Buenos Aires seeks an experienced Customer Support Manager to lead a high-performing support team. The ideal candidate will possess a strong background in leading customer support initiatives and a passion for enhancing customer experiences. Responsibilities include guiding team development, improving support processes, and...
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Customer Support Specialist
hace 7 días
Buenos Aires, Argentina Techunting A tiempo completoCustomer Support Specialist Patrianna Overview Key Responsibilities: Customer Interaction: Provide accurate information about products and services. Resolve issues and answer queries swiftly and professionally. Record Management: Maintain and update customer records and interaction logs accurately, ensuring all... $ 1.400 Whippy is leading the way in...
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Associate Customer Success Manager
hace 2 semanas
Buenos Aires, Argentina TransPerfect A tiempo completoJoin to apply for the Associate Customer Success Manager role at TransPerfect The Associate Customer Success Manager is responsible for small to mid-size global accounts, or supports a Customer Success Manager on a larger account. Their goal is ensuring customer satisfaction and growing the account profitability as well as meeting revenue objectives. The...
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Customer Support
hace 1 semana
Buenos Aires, Argentina Upgaming S.R.L A tiempo completoCustomer Support – Midnight & Night Shifts We’re looking for proactive and detail-oriented team members to join our Customer Support area during midnight ( 8 PM– 3 AM) and night ( 1 1 PM– 8 AM) shifts. ⚠️ Advanced English is mandatory. What you’ll do Respond to customer inquiries via email and chat. Handle incidents, follow up, and escalate...
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Customer Service Manager
hace 1 semana
Buenos Aires, Argentina Hogarth Worldwide A tiempo completoAbout InkAdmin InkAdmin is a fast-growing startup transforming the tattoo industry through a blend of top-notch client management services, digital marketing expertise, and innovative technology. Our mission is to support tattoo artists and studios by providing them with the tools, resources, and client management they need to thrive. As we continue to...
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Customer Support
hace 1 semana
Buenos Aires, Buenos Aires C.F., Argentina Motorola Solutions A tiempo completo $900.000 - $1.200.000 al añoCompany OverviewAt Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's...
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Customer Support Analyst
hace 4 días
Capital Federal, Buenos Aires, Argentina ABB A tiempo completo**Customer Support Analyst - Temporary**:** Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations....
