Client Services Associate
hace 2 días
About the Role The Client Service Associate acts as the primary point of contact for clients, ensuring an exceptional service experience through prompt and professional support. This role involves handling client inquiries, coordinating with internal teams, and maintaining strong client relationships to support business growth and retention. Reporting line : Client Services Team Leader Location: Remote Responsibilities Manage client inquiries via different channels: email, live chat, and phone calls within set SLAs and KPIs Provide excellent customer support by identifying customers' needs and solving tasks with an individual approach Liaise with internal teams to find solutions to more complex inquiries Navigate inquiries to the relevant departments when necessary Maintain a sound knowledge of our product and industry Maintain a positive image of our company Contribute towards various side projects and tasks such as FAQ upkeep and internal documentation Regularly communicate feedback and suggestions with your line manager Qualifications Financial markets and industry knowledge Previous experience in a brokerage/investment company Fluency in written and spoken English at a professional level Strong client-focus service skills Understanding of basic technical principles Excellent communication skills, both written and verbal Strong organizational skills and attention to detail Comfortable working in a fast-paced environment Ability to multitask effectively Comfortable with working shifts Previous experience with tools like Intercom, Atlassian. We Offer* Competitive salary & performance-based bonus programs Corporate benefits (choose your preferred options) Truly inspiring culture, pleasant and informal work environment Ongoing education & training programs Opportunity to network and connect in the Corporate Events Global career opportunities *Benefits/perks listed above may vary depending on the nature of your employment with the company and the country where you work. A group of disruptive technology experts created EXANTE. With an impressive track record in the industry and knowledge of the markets, our systems are built to democratize access to global financial instruments for professional traders and institutional investors.
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Client Services Associate
hace 2 semanas
Buenos Aires, Argentina EXANTE A tiempo completoAbout the Role The Client Service Associate acts as the primary point of contact for clients, ensuring an exceptional service experience through prompt and professional support. This role involves handling client inquiries, coordinating with internal teams, and maintaining strong client relationships to support business growth and retention. Reporting line :...
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Client Account Services Specialist
hace 6 días
Buenos Aires, Argentina Uptalent.io A tiempo completoClient Account Services Specialist - Senior Associate whatjobs.com We offer unique opportunity to serve as a subject matter expert and perform advanced/complex customer onboarding by consulting with the business and customers to meet key deliverables. As a Client Account Services Specialist in the Collateral Service Delivery Team you will be a part of team...
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Client Services Associate
hace 24 horas
Buenos Aires, Argentina EXT A tiempo completo**Company & Culture** EXANTE is a pioneering wealth tech company that delivers cutting-edge centralized trading solutions and robust B2B financial infrastructure, driving value through innovative technology. Our proprietary trading platform offers seamless access to diverse financial instruments - including stocks, ETFs, bonds, futures, and options - all...
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Client Account Services Specialist
hace 2 días
Buenos Aires, Argentina AccelOne A tiempo completoClient Account Services Specialist - Senior Associate whatjobs.com We offer unique opportunity to serve as a subject matter expert and perform advanced/complex customer onboarding by consulting with the business and customers to meet key deliverables. As a Client Account Services Specialist in the Collateral Service Delivery Team you will be part of a...
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Sr Associate, Client Services-2
hace 2 semanas
Buenos Aires, Argentina S&P Global A tiempo completo**About the Role**: **Grade Level (for internal use)**: 07 **The Team**: The associate will be part of a dynamic team, responsible for all onboarding, data research, and processing functions on the Loan Operations Team which primarily supports ClearPar users and their system functionality needs. **Responsibilities and Impact**: In this position, you will...
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Client Account Services Specialist
hace 2 días
Buenos Aires, Argentina JPMorgan Chase & Co. A tiempo completoClient Account Services Specialist - Senior Associate Job Information Job Identification Job Category Client Operations Management Business Unit Commercial & Investment Bank Posting Date 11/03/2025, 05:35 PM Job Schedule Full time Job Description We offer unique opportunity to serve as a subject matter expert and perform advanced/complex customer onboarding...
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Digital Client Services Support
hace 2 semanas
Buenos Aires, Argentina JPMorgan Chase A tiempo completo**The Role** We are looking for Modern Client Service / Client Experience Associate with exceptional client service capabilities in a Level 1 Digital Channels Helpdesk ecosystem. This role has 3 broad characteristics: 1) Client Service, 2) L1 Technical Troubleshooting, and 3) Markets Operations / Trade Lifecycle domain knowledge and capabilities. In this...
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Remote Client Success Associate
hace 2 semanas
Buenos Aires, Argentina EXANTE A tiempo completoA leading financial services company is looking for a Client Service Associate to provide exceptional support to clients in a remote role. You'll handle inquiries through various channels, ensuring a high standard of customer service. The ideal candidate will have strong client-focus service skills, fluency in English, and knowledge of the financial markets....
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Senior Associate, Fig Client Services
hace 1 semana
Buenos Aires, Argentina S&P Global A tiempo completo**About the Role**: **Grade Level (for internal use)**: 08 **About the Role**: **The Team**: We’re a global team that is responsible for supporting and training our diverse clients on the Financial Institutions Group (FIG) solutions available on S&P Global Market Intelligence by holding investigative conversations & driving product usage and revenue....
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Senior Client Onboarding
hace 6 días
Buenos Aires, Argentina Uptalent.io A tiempo completoA leading consulting firm located in Buenos Aires is seeking a Client Account Services Specialist - Senior Associate to manage advanced client onboarding processes. The ideal candidate will have at least 4 years of client relationship management experience, strong time management and organizational skills, and the ability to work under pressure. The role...
