Remote Customer Success Executive
hace 17 horas
We are a leading B2B staffing platform specializing in connecting architects and engineers with Australian architectural and engineering firms. Our platform enables remote collaboration with global firms. We are seeking a dedicated Customer Success Representative to manage U.S. and Canadian accounts, ensure contractor satisfaction, and drive partnership growth. Responsibilities Account Management: Oversee and nurture relationships with U.S. and Canadian architectural and engineering companies. Understand their needs, challenges, and goals. Contractor Satisfaction: Act as a point of contact for contractors, address concerns, ensure satisfaction, and bridge communications between contractors and client firms. Upselling and Growth: Identify opportunities to expand services within existing client accounts and collaborate with the sales team to upsell additional contractor resources. Client Onboarding: Facilitate onboarding for new clients, ensuring smooth integration of contractors into their teams. Feedback Collection: Gather feedback from clients and contractors and communicate it internally to improve the platform and services. Problem Resolution: Handle issues or disputes promptly and professionally, finding effective solutions for all parties. Reporting: Maintain accurate records of client interactions and share insights with management to drive strategic decisions. Requirements Bachelor's Degree: A bachelor’s degree in business, marketing, or a related field is preferred. Customer-Centric Mindset: A genuine passion for delivering exceptional customer service and ensuring client satisfaction. Communication Skills: Outstanding written and verbal communication skills, with the ability to build rapport and convey complex ideas effectively. Problem-Solving Skills: Strong analytical and problem-solving abilities to address client and contractor concerns. Sales Acumen: Basic understanding of sales principles and the ability to identify upselling opportunities. Remote Work Proficiency: Reliable laptop, high-speed internet connection, and a comfortable remote work setup. Video Conferencing: Comfortable with videoconferencing tools for client and contractor interactions when necessary. 2+ Years of Experience: Previous experience in a customer success or account management role, preferably in a B2B environment, with at least 2 years of relevant experience. Important to have Native English Great communication skills Enjoys talking with people Comfortable doing videoconference with clients Motivated self-starter Ability to work unsupervised Ability to multi-task Shows initiative, proactive Benefits Work for the most exciting companies in the world Flexible schedules Work from anywhere Highly competitive compensation Seniority level Mid-Senior level Employment type Part-time Job function Business Development Industries: IT Services and IT Consulting #J-18808-Ljbffr
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Customer Success Executive
hace 17 horas
Municipio de Rincón de los Sauces, Argentina Darwin AI A tiempo completoOverview We are looking for a passionate and proactive individual to join our Customer Success team. A person who understands the importance of delivering exceptional client satisfaction and is driven by the potential of technology and AI. This role is perfect for someone who thrives in building long-term relationships with customers and enjoys leveraging...
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Global Remote: Customer Success Team Lead
hace 3 semanas
Municipio de Rincón de los Sauces, Argentina Canonical A tiempo completoA leading tech firm is seeking a Customer Success - Team Manager to lead their global team. The role involves strategic planning, team management, and cross-functional collaboration to enhance customer engagement and retention. Candidates should have proven experience in customer success, strong analytical skills, and a background in technology. The position...
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Remote LATAM Customer Success Specialist
hace 3 semanas
Municipio de Rincón de los Sauces, Argentina SupportYourApp A tiempo completoA global support service provider is seeking a Customer Success Specialist to deliver onboarding and support in a multicultural environment. This remote role requires excellent English skills and experience in customer success or a similar operational role. The ideal candidate will excel in problem-solving and providing user training while maintaining strong...
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Remote Enterprise Customer Success Manager
hace 2 semanas
Municipio de Rincón de los Sauces, Argentina Canonical A tiempo completoA leading open source software provider is seeking an experienced Enterprise Customer Success Manager to enhance customer satisfaction for a remote position. This role involves developing trust with customers, onboarding them, and coordinating projects across teams. The ideal candidate will have a strong IT background, at least 5 years of experience in...
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Remote B2B Customer Success Specialist: ERP Onboarding
hace 3 semanas
Municipio de Rincón de los Sauces, Argentina SupportYourApp A tiempo completoA leading tech company is seeking a Customer Success Specialist in Argentina. The role involves managing the entire customer journey for B2B clients and setting up complex products like Odoo and SAP. Ideal candidates have 1-2 years of experience in customer success or account management, with fluency in English. Benefits include a fixed schedule, fully...
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Customer Success
hace 3 semanas
Municipio de Rincón de los Sauces, Argentina Canonical A tiempo completoJoin to apply for the Customer Success - Team Manager role at Canonical Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers...
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Customer Success Associate
hace 3 semanas
Municipio de Rincón de los Sauces, Argentina Lazo A tiempo completoCustomer Success Associate - Talent Pool Join to apply for the Customer Success Associate - Talent Pool role at Lazo Lazo is an AI‑powered platform built to make startup life radically easier. We help founders stay focused on building by handling their back‑office: finance, legal, tax, payroll, and fundraising—all in one place, VC‑ready from day one....
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(Fluent English) Customer Success Specialist
hace 3 semanas
Municipio de Rincón de los Sauces, Argentina SupportYourApp A tiempo completo(Fluent English) Customer Success Specialist (Argentina) We are looking for an enthusiastic and results-oriented Customer Success Specialist for our B2B clients. In this role, you will be responsible for managing the entire customer journey, from initial product implementation to long-term success and growth. The ideal candidate will possess a blend of...
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Enterprise Customer Success Manager
hace 2 semanas
Municipio de Rincón de los Sauces, Argentina Canonical A tiempo completoJoin to apply for the Enterprise Customer Success Manager role at Canonical Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our...
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Account Executive
hace 2 semanas
Municipio de Rincón de los Sauces, Argentina Infobip A tiempo completoJoin to apply for the Account Executive role at Infobip Get AI-powered advice on this job and more exclusive features. Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates. As employees, we take...
