Customer Support Specialist

hace 3 semanas

Buenos Aires, Argentina UCROPIT S.A. A tiempo completo

Company Introduction Omnipresent Remote work is one of the great equalizers of our time, allowing people to secure employment opportunities from companies around the world, no matter where they were born or where they live. Omnipresent does just that. We are a customer‑focused global employment platform that brings a new, better employ‑ment model to the world. Job Overview We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust. You should also be familiar with help desk software. Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after‑sales procedures. Responsibilities Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about new features and functionalities Follow up with customers to ensure their technical issues are resolved Gather customer feedback and share with our Product, Sales and Marketing teams Assist in training junior Customer Support Representatives Requirements Experience as a Customer Support Specialist or similar CS role Familiarity with our industry is a plus Experience using help desk software and remote support tools Understanding of how CRM systems work Excellent communication and problem‑solving skills Multi‑tasking abilities Patience when handling tough cases #J-18808-Ljbffr

  • Customer Support Specialist

    hace 1 semana

    Buenos Aires, Argentina Warner Bros. Discovery A tiempo completo

    Customer Support Specialist Patrianna Overview Key responsibilities include: Customer Interaction: Provide accurate information about products and services, resolve issues and answer queries swiftly and professionally. Record Management: Maintain and update customer records and interaction logs accurately, ensuring all data is current. Head of Customer...

  • Customer Support Specialist

    hace 4 semanas

    Buenos Aires, Argentina Assurant A tiempo completo

    Customer Support Specialist – German or French SAP What we offer Key Responsibilities & Tasks Collaborate, coordinate, and escalate on customer issues acting as a customer advocate while working with all departments. Support customers with functional questions displaying exceptional customer service, knowledge, and oral / written communication skills....

  • Customer Support Specialist

    hace 6 días

    Capital Federal, Buenos Aires, Argentina ABB A tiempo completo

    **Customer Support Specialist**:** Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Customer Support Specialist

    hace 6 días

    Capital Federal, Buenos Aires, Argentina Emprego AR A tiempo completo

    **Detalles de la oferta**: What you´ll do: - Analyze their cases and give them a solution. Be the contact between the final user and the company. Ticket Resolution - E-mail. Identify, escalate and solve technical problems together with the IT team. Be the point of reference during the night shift.Requirements: - Proven working experience as a Customer...

  • Customer Experience

    hace 1 semana

    Buenos Aires, Argentina VirginPulse A tiempo completo

    SAP Customer Experience (CRM) Senior Solution Advisor SAP We help the world run betterAt SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that... Investigator Management...

  • Customer Support Specialist

    hace 4 días

    Buenos Aires, Argentina Vently Air A tiempo completo

    Looking for a rewarding career in Sales or Customer Support? Join our team and be a part of a fast-growing company that values its employees. As a Customer Support Specialist, you will have the opportunity to work remotely, providing exceptional service to our clients in the home improvement/service business. We're looking for experienced professionals who...

  • Technical Customer Support Specialist

    hace 1 semana

    Buenos Aires, Argentina Gympass A tiempo completo

    Technical Customer Support Specialist (Tcss) Builder Lead Converter : A leading Software With a Service (SwaS) company specializing in remodeler & home builder lead generation and sales is seeking a talented and dedicated Technical Customer Success Specialist (TCSS) to join our team and contribute to our mission of empowering builders with effective...

  • Customer Support Specialist

    hace 4 semanas

    Buenos Aires, Argentina Traba A tiempo completo

    Customer Service Specialist We are looking for a passionate and committed Customer Service Specialist to join our team. This role involves ensuring that our customers have a pleasant experience when interacting with our company. Your mission As a CSS, you will be the face and voice of our company. That is why it’s important that you love to understand and...

  • Remote Multilingual Customer Support Specialist

    hace 4 semanas

    Buenos Aires, Argentina Assurant A tiempo completo

    A leading customer support company is seeking a Customer Support Specialist who is proficient in English. The role involves collaborating with departments to resolve customer issues and providing exceptional support. Responsibilities include managing pre-authorizations from insurance providers and addressing functional questions. Ideal candidates should...

  • Technical Support Specialist — Customer Success

    hace 1 semana

    Buenos Aires, Argentina Gympass A tiempo completo

    A leading Software With a Service company is seeking a Technical Customer Support Specialist to provide exceptional customer support, address technical inquiries, and ensure overall customer satisfaction. The role requires excellent communication skills and proven experience in customer support. The position offers competitive hourly wages, paid time off,...