(fluent English) Account Manager
hace 4 días
Who are we? SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to be a part of the world's leading hardware, software, or SaaS solutions? Join our community as an Account Manager liaising with our experienced Chief Customer Officer and provide high-level quality service for famous worldwide well-known companies such as Mastercard, Calm and MacPaw. Get access to the most agile digitalized training and emerge into technical, and business knowledge of a product to provide a seamless experience for users all over the globe. Let's see what it takes What you will do: Take part in the new clients' integrations and simultaneously manage them; Maintain constant communication with support specialists and clients; Make sure that support processes are built according to all the standards (KPIs / SLAs / QA); Assist clients with improving their customers' support experience, incl. strategic planning and product development analysis; Proactively mediate and resolve any clients' and consultants' concerns.; Monitor service quality via internal or external QA platforms; Generate and maintain internal product documentation, ensure that legal and financial agreements are upheld; Assist with engaging ideal candidates and their onboarding; Help talented people from your project grow and develop professionally; Find a place to grow professionally and take a leadership role in the projects. What you need to succeed in this role: Fluency in English (C1-C2 levels); 1+ years in a similar role with proven team management experience; Familiarity with Intercom, Zendesk, Freshdesk, Hubspot, Aircall, or any other customer support platform and their analytics dashboards; Solid understanding of Key Performance Indicators and SLAs in customer support; Collaborative spirit and working on cross-functional projects for further service delivery enhancements; Skills in time management and experience working with time management platforms (Wrike, Monday, Asana, Jira etc.); Excellent interpersonal and communication skills; Ability to multitask and manage multiple clients simultaneously; Track record of taking responsibility; Passion for people and technology. Benefits: Providing services during business hours; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also –internal health policy; Responsive leadership interested in your growth and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements; The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. You can learn more about the company and its culture by visiting the official website and social pages on Facebook , Instagram , and LinkedIn . So if you are a proactive Account Manager who excels at building strong client relationships and driving results, grab the chance to collaborate with us and send your CV in English. Know someone perfect for the role? Refer them and get rewarded Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice . #J-18808-Ljbffr
-
Remote English-Bilingual Sales Training Manager
hace 4 días
Santa Fe Capital, Argentina Mural A tiempo completoA visual collaboration software provider is seeking an English Bilingual Remote Sales Training Manager in Argentina. This role involves planning and delivering engaging training sessions for sales teams and tracking the effectiveness of these programs. Required qualifications include fluent English, over 5 years of experience in sales enablement, and...
-
Remote Sales Enablement Manager
hace 1 semana
Santa Fe Capital, Argentina REKLUT A tiempo completoA leading tech company is seeking an English Bilingual Remote Sales Training Manager to design and deliver training programs for sales and customer success teams. The ideal candidate will have over 5 years of experience in sales or revenue enablement, along with fluent English skills. Responsibilities include creating training sessions, tracking program ROI,...
-
Remote English Bilingual Sales Enablement Manager
hace 20 horas
Santa Fe Capital, Argentina Werben HR A tiempo completoA global software company is seeking a Remote Sales Training Manager to lead training sessions for sales and customer success teams. The ideal candidate should have over 5 years of experience in sales, must be fluent in English, and have familiarity with sales enablement technologies. Responsibilities include planning engaging training, tracking program ROI,...
-
Global Account Manager — Remote
hace 4 días
Santa Fe Capital, Argentina SupportYourApp A tiempo completoA global Support-as-a-Service leader is seeking a proactive Account Manager to join their team. This remote role requires fluency in English and over 1 year of experience in client management. The successful candidate will manage new client integrations, ensure compliance with KPIs and SLAs, and assist clients in improving their support processes. Strong...
-
Field Sales Account Manager — Retail Partnerships
hace 2 semanas
Santa Fe Capital, Argentina Mulko Accounting, Taxation and Consulting A tiempo completoA consultancy firm in Santa Fe is seeking an Account Manager to serve as the primary contact for customers within their territory. This role involves executing sales calls, maintaining customer relationships, and ensuring timely execution of sales plans. A high school diploma and at least one year of experience in account management or sales are required....
-
Sales Enablement Manager
hace 3 días
Santa Fe Capital, Argentina Jobgether A tiempo completoJob Overview English Bilingual Remote Sales Training Manager in Argentina. What We Offer Competitive Compensation Health Insurance Flexible Time Off Lunch Stipend Medical/Sick Days Responsibilities Plan, create, and deliver engaging training sessions for GTM teams. Track and report ROI of training programs. Curate and deliver weekly updates to the field....
-
Training Manager
hace 1 semana
Santa Fe Capital, Argentina REKLUT A tiempo completoJob Overview Mural is hiring an English Bilingual Remote Sales Training Manager for its Argentina team. This role focuses on designing and delivering training programs to enable sales and customer success teams across the GTM organization. What We Offer Competitive Compensation Health Insurance Flexible Time Off Lunch Stipend Medical / Sick Days So much...
-
Off Premise Sales Account Manager
hace 2 semanas
Santa Fe Capital, Argentina Mulko Accounting, Taxation and Consulting A tiempo completoPay Transparency Statement Position Summary: The Account Manager is the primary contact for designated customers within their assigned territory. The Account Manager is responsible for maintaining relationships along with increasing business by selling and ordering products for customers within their territory. This position may be assigned to various types...
-
1109cc Investment Manager
hace 9 horas
Capital Federal, Buenos Aires, Argentina Emprego AR A tiempo completo**Detalles de la oferta**: 1109cc Investment Manager (Fluent in English and Chinese)We are looking for new talents! Join a global leading provider of wind power solutions as an Investment Manager. We are seeking a proactive individual to take the lead in implementing and showcasing Renewable Energy technology in Argentina. As the key leader, you will play an...
-
Remote Sales Enablement Manager
hace 1 semana
Santa Fe Capital, Argentina Mural A tiempo completoA leading visual collaboration software company in Argentina is seeking an English Bilingual Remote Sales Training Manager. This role involves planning and delivering training sessions for sales and customer success teams while collaborating with cross-functional teams. The ideal candidate has over 5 years of experience in sales training, speaks fluent...