Customer Support Specialist
hace 4 semanas
Customer Support Specialist - Spanish Speaker Responsibilities Efficiently respond and communicate with clients to understand and service their needs via livechat Effectively analyse customer data to make appropriate recommendations and problem resolutions Resolve product or service concerns by clarifying the customer’s problem, determine the cause, select and explain the best solution to solve the problem, expedit correction or adjustment, follow up to ensure resolution Demonstrate excellent customer service by facilitating positive long‑term relationships and a high potential for repeat business Build rapport with clients and effectively diffuse conflict and opposition Contribute to team effort by accomplishing related results as needed Commit to meeting quality standards in processing customer adjustment Requirements Proficiency speaking and writing in Spanish and English Able to identify ways of solving the problem and present the solution in a verbal and written manner Strong interpersonal skills High level of professionalism Attention to detail and punctuality Own a laptop (Windows with a minimum of 8Gb RAM memory or Apple Mac 2015 model onwards.) Stable internet connection We offer 12 shifts of annual leave per year 8 shifts of sick leave per year Working on a shift schedule (day and night shifts) Medical budget Opportunity to work remotely Professional education budget Language learning budget Wellness budget (gym membership, sports gear and related expenses) #J-18808-Ljbffr
-
Customer Support Specialist
hace 7 días
Argentina Neo Group A tiempo completoJoin the excitement with Neo Group, recruiting on behalf of our valued partner This is your chance to shake things up in the iGaming scene. Our partner isn't just expanding; they're revolutionizing the entire game, mastering profitability with every new venture. But what truly drives this transformation? It's talented individuals like you. Be part of this...
-
VIP Spanish-Speaking Customer Support Specialist
hace 3 semanas
, , Argentina Madfish A tiempo completoA leading company in the gaming sector is seeking a Customer Support Specialist with over 2 years of experience, preferably in VIP service. The ideal candidate should possess strong communication skills in Spanish and English, exhibit stress resilience, and have experience with CRM systems. Responsibilities include managing customer communications, mentoring...
-
Remote Customer Support Specialist: Empathy
hace 4 días
, , Argentina HeadX A tiempo completoA rapidly growing DTC brand is seeking a highly skilled Customer Support Specialist to join their team. In this fully remote role, you will provide outstanding customer experience, solve complex problems, and collaborate with various stakeholders. Ideal candidates have over 2 years of experience in a similar role and strong proficiency with Zendesk. Join a...
-
Customer and sales Support Specialist
hace 4 semanas
, , Argentina ScaleUp A tiempo completoCustomer Support Specialist w/sales exp Employment Type: Contractor (Long-term) Location: LATAM (Remote) Schedule: 5 days/week — Saturdays and Sundays required (2 days off during the week) Compensation: Base salary + performance commissions Our client, a fast-growing vacation rental management company, is looking for a Customer Support Specialist to join...
-
Bilingual Customer Support Specialist
hace 4 semanas
, , Argentina tires-easy.com A tiempo completoA leading e-commerce company is seeking a Customer Service Representative in Argentina. You will support the Customer Service Department, ensuring excellent customer support across all channels. Candidates should be bilingual in English and Spanish, with at least 1 year of call center experience. The position requires a high-speed internet connection and the...
-
Customer Support Specialist
hace 1 semana
, , Argentina Neo Group A tiempo completoCustomer Support Specialist (Polish Speaking) Join the excitement with Neo Group, recruiting on behalf of our valued partner! This is your chance to shake things up in the iGaming scene. Our partner isn't just expanding; they're revolutionizing the entire game, mastering profitability with every new venture. But what truly drives this transformation? It's...
-
Senior Remote Customer Escalations Specialist
hace 4 días
, , Argentina HeadX A tiempo completoA leading DTC brand is seeking a Customer Complaints Specialist to join their support team. This role focuses on managing and resolving escalated customer issues, ensuring timely resolutions, and improving customer experience. Candidates should have at least 2 years of experience and proficiency with Zendesk. Enjoy a remote work environment in a culture...
-
VIP Customer Support Specialist
hace 3 semanas
, , Argentina Madfish A tiempo completoBigD is a leading operator focused on the LATAM market (one of the top brands). But that’s not all — we also run a thriving Affiliate Program, a convenient Payment Solution, and an AI-based User Acquisition platform. We’re a big family of over 500 creative minds. Working Conditions Current shifts: 01:00–13:00, 13:00–01:00 (may vary in the future)...
-
APAC Technical Support Specialist
hace 4 semanas
, , Argentina ROLLER A tiempo completoA global SaaS company is seeking a Technical Support Specialist to join their Customer Support Team. The role requires addressing customer inquiries, troubleshooting payment system issues, and ensuring quality service. Ideal candidates will have 1-2 years of experience in SaaS or POS environments. This position involves hybrid working with flexible hours,...
-
Remote B2B Customer Success Specialist — ERP/CRM
hace 3 semanas
, , Argentina SupportYourApp Inc. A tiempo completoA leading customer support platform is seeking a Customer Success Specialist to manage the customer journey for B2B clients. This role involves setting up complex products, conducting client training, and ensuring high user satisfaction. The ideal candidate will have experience in a similar position, excellent communication skills, and a customer-oriented...