Technical Support Manager

hace 1 semana

Buenos Aires, Argentina Imou A tiempo completo

Get AI-powered advice on this job and more exclusive features. 1, Who Are We? IMOU is a global leader in the Smart Home segment and has built a reputation in the overseas market as the go-to vendor for Smart Security & Smart Home. Set up as a subsidiary of Dahua Group, the second largest surveillance & security manufacturer in the world, IMOU was established to make smart home security & technology much easier to operate/use. IMOU’s product lines include Smart Security, Smart Lock, Smart Energy/Lighting, IOT, Smart Robotics, Storage & Cloud. Our mission is to make Smart Home more affordable, effortless to use & easily accessible to our customers. Job Description Offline and online training work Trainees: sales team, distributors, resellers, installers, and promoters. Typical training scenarios: new product launches, new customer development, quarterly regular training. Service objects: distributors, resellers and installers. Deal with typical problems: installation problems, links, video playback, etc. Processing method: Facebook, phone, chat software. Offline technical support Service object: distributors, resellers and installers. Typical scenario: Resolve technical problems on site and resolve product quality issues. Translation Sorting out localized user guidance materials. General issues, quick installation manuals in local language, and operation video shooting. Product promotion Typical scenarios: annual customer meetings, annual new product launches, industry exhibitions. Main role: product presentation, technical solutions, sample booth setting. App operation and promotion PartnerInstaller App: update the product material, promote the App to resellers and installers. Job Requirement 3-year experience in the technical support position. Deep knowledge in IT/CCTV/Technology products. Familiar with CCTV, smart home, wifi Camera industry. Qualifications Bachelor degree of technical or related field. Good English & Spanish and English reading, writing and speaking proficiency preferred. Good interpersonal, written, oral communication and presentation skills. Customer-oriented. Accustomed to frequent business trips. Seniority Level Mid-Senior level Employment Type Full-time Job Function Customer Service and Product Management Industries Appliances, Electrical, and Electronics Manufacturing and Security and Investigations #J-18808-Ljbffr

  • Technical Customer Support Specialist

    hace 1 día

    Buenos Aires, Argentina Builder Lead Converter A tiempo completo

    **Builder Lead Converter**: **Technical Customer Support Specialist (TCSS) and Account Manager**: **Builder Lead Converter**, a leading Software With a Service (SwaS) company specializing in remodeler & home builder lead generation and sales, is seeking a talented and dedicated **Technical Customer Success Specialist (TCSS) and Account Manager** to join our...

  • Technical Project Manager

    hace 18 horas

    Buenos Aires, Argentina High Flow A tiempo completo

    Technical Project Manager EY Technical Project ManagerAs a Technical Project Manager for the Engineering Team, you will play a critical role in the planning, execution, and successful delivery of complex technical projects and initiatives. You will work closely with cross‑functional teams to ensure... Technical Project Manager The Walt Disney Company...

  • Technical Support

    hace 1 semana

    Buenos Aires, Argentina FirstCallComplete A tiempo completo

    We are an innovative IT company constantly improving our products and services to provide our clients with the best experience. Currently, we are seeking an energetic and responsible specialist to work as an online technical support. **Responsibilities**: - Resolving technical issues and user queries in a clear and friendly manner. - Documenting and...

  • Technical Support Analyst

    hace 1 semana

    Buenos Aires, Argentina AppDirect A tiempo completo

    **About AppDirect** Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture - one...

  • Technical Project Manager

    hace 2 semanas

    Buenos Aires, Argentina LatamCent A tiempo completo

    Responsibilities Define project scope, objectives, and deliverables in collaboration with stakeholders Develop detailed project plans, schedules, and budgets, and track progress against established metrics Coordinate with internal teams, external vendors, and stakeholders to allocate resources and ensure timely project delivery Identify and mitigate project...

  • Technical Project Manager

    hace 3 semanas

    Buenos Aires, Argentina TD SYNNEX A tiempo completo

    Technical Project Manager - 100% remote Tether Operations Limited Join Tether and Shape the Future of Digital FinanceAt Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate... Technical...

  • Technical Lead Manager

    hace 2 semanas

    Buenos Aires, Argentina Top Remote Talent A tiempo completo

    Who we are FullStackRemote is a network of expert-level remote workers around the globe. We specialize in offering top-tier software engineering talent along with product, digital marketing, sales, and operations support. We work with startups and small to medium-sized businesses that create game-changing products to solve fun challenges. We help connect you...

  • Technical Support Lead

    hace 1 semana

    Buenos Aires, Argentina Bayer A tiempo completo

    Technical Support Lead At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Technical Support Lead to join one of our clients ' teams. If you're looking for an exciting opportunity to grow in an innovative environment, this could be the perfect fit for you. Responsibilities Deep...

  • Technical Project Manager

    hace 3 semanas

    Buenos Aires, Argentina Maxio A tiempo completo

    Become an EXpert as a Technical Project Manager - Temporary.At EX Squared LATAM , we collaborate with global leaders to create impactful digital products that drive innovation and transformation. We’re looking for a Technical Project Manager based in LATAM to lead software development initiatives for a high-impact client in the tech space.This role is...

  • Technical Support Lead

    hace 2 semanas

    Buenos Aires, Argentina TechBiz Global GmbH A tiempo completo

    At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a **Technical Support Lead** to join one of our **clients**' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you. **Responsibilities**: **Deep Troubleshooting &...