Technical Support Specialist
hace 2 días
As the Technical Support Specialist, you will be responsible for providing hands-on technical support to users by diagnosing, troubleshooting, and resolving issues across Windows systems, applications, and connectivity in a fast-paced support environment. This role is part of an internal technical support team and focuses on resolving real user-impacting issues rather than handling scripted or purely administrative requests. The position requires strong troubleshooting skills, clear communication, and the ability to manage issues from initial intake through resolution. Responsibilities Respond to incoming technical support requests via phone and ticketing systems. Diagnose and resolve issues related to Windows performance, application crashes, system errors, and connectivity problems. Support Microsoft Office 365 applications, including Outlook, Teams, Excel, and email-related functionality. Use built-in Windows tools such as Task Manager, Event Viewer, and other diagnostic utilities to investigate issues. Own support tickets from initial triage through resolution, documenting steps and outcomes clearly. Escalate issues when appropriate and collaborate with other technical teams as needed. Contribute to internal documentation and knowledge resources to support consistent issue resolution. Communicate clearly with English-speaking users and stakeholders across different time zones. Requirements 2+ years of experience providing application and desktop support in a fast-paced environment C1 level English or equivalent proficiency Advanced troubleshooting skills for Windows 10/11, Mac OS, and the Microsoft Office suite (Outlook, Excel, Word, PowerPoint, Teams) Proficiency with Microsoft native tools and utilities for resolving system issues Experience working with ticketing systems or structured support queues. Ability to troubleshoot issues methodically and explain technical concepts clearly. Availability to work flexible schedules, including occasional evenings or weekends. Preferred Qualifications: Experience with Office 365 administration or advanced Outlook troubleshooting. Familiarity with networking fundamentals and basic connectivity troubleshooting. Exposure to PowerShell for troubleshooting or basic automation tasks. Experience supporting users in high-volume or fast-changing environmentsul>This role provides opportunities for growth into more advanced technical, operational, or service delivery roles based on performance, technical capability, and demonstrated ownership. Salary Range: $1800-$2200 USD/month Employment type: Full-Time Contractor 3 days in office in Palermo, Buenos Aires Unlimited PTO $1500 USD Tech budget Choice of local or U.S. holiday schedule *Only CV's submitted in English will be accepted #J-18808-Ljbffr
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Technical Customer Support Specialist
hace 2 semanas
Buenos Aires, Argentina Gympass A tiempo completoTechnical Customer Support Specialist (Tcss) Builder Lead Converter : A leading Software With a Service (SwaS) company specializing in remodeler & home builder lead generation and sales is seeking a talented and dedicated Technical Customer Success Specialist (TCSS) to join our team and contribute to our mission of empowering builders with effective...
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Technical Support Specialist
hace 1 semana
Buenos Aires, Buenos Aires C.F., Argentina Sur A tiempo completoAs the Technical Support Specialist, you will be responsible for providing hands-on technical support to users by diagnosing, troubleshooting, and resolving issues across Windows systems, applications, and connectivity in a fast-paced support environment.This role is part of an internal technical support team and focuses on resolving real user-impacting...
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Technical Support Specialist
hace 1 semana
Buenos Aires, Buenos Aires C.F., Argentina Sur Global A tiempo completoAs the Technical Support Specialist, you will be responsible for providing hands-on technical support to users by diagnosing, troubleshooting, and resolving issues across Windows systems, applications, and connectivity in a fast-paced support environment.This role is part of an internal technical support team and focuses on resolving real user-impacting...
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Technical Support Specialist
hace 1 semana
Buenos Aires, Buenos Aires C.F., Argentina Sur A tiempo completoAs the Technical Support Specialist, you will be responsible for providing hands-on technical support to users by diagnosing, troubleshooting, and resolving issues across Windows systems, applications, and connectivity in a fast-paced support environment.This role is part of an internal technical support team and focuses on resolving real user-impacting...
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Technical Support Specialist — Customer Success
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Buenos Aires, Argentina Gympass A tiempo completoA leading Software With a Service company is seeking a Technical Customer Support Specialist to provide exceptional customer support, address technical inquiries, and ensure overall customer satisfaction. The role requires excellent communication skills and proven experience in customer support. The position offers competitive hourly wages, paid time off,...
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Technical Customer Support Specialist
hace 3 semanas
Buenos Aires, Argentina Mastercard A tiempo completoTechnical Customer Support Specialist (Tcss) Builder Lead Converter :Technical Customer Support Specialist (TCSS) :Builder Lead Converter , a leading Software With a Service (SwaS) company specializing in remodeler & home builder lead generation and sales, is seeking a talented and dedicated Technical Customer Success Specialist (TCSS) to join our team and...
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Remote Technical Application Support Specialist
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Buenos Aires, Argentina Trulixa A tiempo completoA rapidly growing logistics company is seeking a Technical Application Support Specialist in Buenos Aires. The role involves managing technical incidents, ensuring effective user training, and collaborating with development teams. Ideal candidates should possess strong analytical and communication skills while being methodical and self-motivated. Join us to...
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Technical Support Specialist
hace 4 semanas
Buenos Aires, Argentina Plan A Technologies A tiempo completoJob Summary Technical Support Specialist , you will play a vital role in assisting traders by resolving platform issues, gathering necessary information about software bugs that cause issues for further investigation, and answering questions about platform usage. This role requires direct interaction with traders, helping unblock them when technical issues...
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Aftersales Specialist
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Buenos Aires, Argentina AGCO A tiempo completoAftersales Specialist (Technical Support) Location: Buenos Aires, AR Workplace Type: Hybrid/Remote Do you want to help solve the world's most pressing challenges? Feeding the world's growing population and slowing climate change are two of the world's biggest challenges. AGCO is part of the solution! Join us in making your contribution. Your impact This...
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Senior Technical Support Analyst
hace 4 días
Buenos Aires, Argentina CONEXIONHR A tiempo completoWe are looking for a Senior Technical Support Analyst with strong domain knowledge in Core Banking, Merchant, Biller, and Payment Processing systems. This role involves providing multi-level support and collaborating with global teams to ensure service continuity. Key Responsibilities: Provide L1, L1.5, and L2 technical support for Core Banking operations,...
