Customer Re-engagement Specialist
hace 2 semanas
Re-engagement Specialist Overview: The Re-engagement Specialist plays a critical role in Nerdy’s customer retention efforts by reconnecting with former clients and encouraging them to return to our services. By understanding their past experiences and addressing any concerns, this role directly contributes to customer loyalty and business growth. About Nerdy: At Nerdy (NYSE: NRDY) – the company behind Varsity Tutors – we’re redrawing the blueprint of learning. Our Live + AI platform fuses real‑time human expertise with proprietary generative‑AI systems, setting a new bar for measurable academic impact at global scale. We recruit technologists and operators who turn ambiguous problems into shipping code, iterate faster than markets move, and compound their advantage with every data point. We back those who play to win. Fortune favors the bold. Join us. Qualifications 1-2 years of experience in retention, sales, or a related field, preferably in a high‑volume outreach role. Strong communication and interpersonal skills with the ability to build rapport quickly. Persuasive and empathetic approach to customer engagement. Comfort with ambiguity and ability to adapt to changing strategies. Experience using CRM tools and analyzing customer data. A passion for education and the ability to convey the value of Nerdy’s services. Analytical thinking: Experience in analyzing customer data to identify inactivity patterns and develop targeted re‑engagement strategies. Adaptability: Ability to adjust strategies based on customer feedback and changing market conditions to ensure effective re‑engagement. Responsibilities Identify client needs and tailor solutions that align with their learning goals, leveraging Nerdy’s wide range of educational offerings. Utilize persuasive communication and active listening skills to understand and overcome objections. Collaborate with internal teams, including Customer Support and Sales, to ensure a seamless re‑activation experience. Track and analyze engagement data to refine outreach strategies and maximize conversion rates. Maintain detailed and accurate records of customer interactions in CRM systems. Understand and appreciate that Nerdy is an apolitical company and that we can have the largest impact if we are united in our focus on helping people learn and not divided or distracted by advancing unrelated causes. Unleash Your Full Potential at Nerdy Competitive Opportunity: Market‑leading compensation ($12/hr USD) plus monthly variable compensation, with performance‑driven growth opportunities, where results drive rewards. 100% Remote: Work from anywhere in your home country. Flexible Time Away: Coordinate with your team for planned time off, keeping our global platform running seamlessly. Training & Feedback: A fast‑paced, collaborative, and team‑oriented work environment with plenty of training and a feedback‑rich culture. Supercharge with AI: Leverage cutting‑edge AI tools to enhance your results and daily wins Global Impact: Contribute to an innovative platform used by learners around the world. The Bottom Line If you’re driven by impact, energized by ownership, and excited to help shape what’s next, you’ll thrive here. We move fast, think big, and reward those who deliver. This isn’t a traditional corporate environment – it’s a place to do the most meaningful work of your career. #J-18808-Ljbffr
-
Remote Customer Re-engagement Specialist
hace 2 semanas
Ciudad de Mendoza, Argentina Nerdy A tiempo completoA dynamic educational platform is seeking a Re-engagement Specialist to improve customer retention by reconnecting with former clients. You will utilize strong communication skills, analyze customer data, and collaborate with internal teams to enhance engagement strategies. The ideal candidate will have experience in retention or sales and a passion for...
-
Spanish and English) Customer Success Specialist
hace 4 semanas
Ciudad de Mendoza, Argentina Ecolab Inc. A tiempo completoSpanish and English) Customer Success Specialist (Argentina, Remote) SupportYourApp Passionate about the world of tech? What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our team as a Customer Success Specialist today and thrive in a multicultural and multilingual environment while enjoying your home...
-
Remote Bilingual Customer Specialist
hace 2 semanas
Ciudad de Mendoza, Argentina TalentPop App A tiempo completoA leading customer support company is seeking a Bilingual Customer Service Specialist fluent in Spanish and English. You will be responsible for providing outstanding support through voice and chat, fostering strong customer relationships, and helping to enhance service quality. Ideal candidates will have over a year of experience in customer service,...
-
Remote Customer Success Specialist
hace 3 semanas
Ciudad de Mendoza, Argentina SupportYourApp A tiempo completoA customer support company is seeking a Customer Success Specialist in Mendoza, Argentina. This role focuses on managing the customer journey and ensuring client success with a complex B2B product. Ideal candidates will have 1–2 years of experience in Customer Success or Account Management, be customer-oriented, and possess strong technical skills. The...
-
Product Support Specialist
hace 3 semanas
Ciudad de Mendoza, Argentina Flowserve Corporation A tiempo completoProduct Support Specialist We are looking for a Product Support Specialist to join our "IC" team. You will be responsible for assisting customers with technical issues or inquiries related to a particular product or service. They should possess a combination of technical expertise, customer service skills, and problem‑solving abilities. Responsibilities...
-
Quality Specialist
hace 5 días
Ciudad de Mendoza, Argentina Nespresso A tiempo completoSA-AR- MENDOZAJob Description and Qualifications Director\a Tecnico\a Farmaceutico/aReq No. - 46190BREmployment Status - Full TimeOrganization - Global Industrial GasesBusiness Sector / Division - Industrial Gases AmericasRegion - South AmericaCountry - ArgentinaQuality Specialist | Air Products Quality Assurance Specialist The Role- Collaborate with the...
-
Software Support Specialist
hace 4 semanas
Ciudad de Mendoza, Argentina ITSM Consulting A tiempo completoJob description Our Client is a fast-growing software company looking for a new Software Support Specialist ! You have the opportunity to join a small team and make a difference from the ground-up for a personalized experience. What You’ll Be Doing Work directly with customers to help them configure web based software Resolve technical support tickets...
-
Remote Customer Success Specialist
hace 4 semanas
Ciudad de Mendoza, Argentina SupportYourApp A tiempo completoA leading tech company in Mendoza, Argentina is seeking a Customer Success Specialist to manage the entire customer journey for B2B clients. Ideal candidates have 1-2+ years in a similar role, excellent communication, and technical skills, and are fluent in English. This position offers a fixed schedule from 9am to 6pm GMT-5 with the opportunity to work...
-
Corporate Engagement Specialist
hace 2 semanas
Municipio de Esquel, Argentina S&P Global A tiempo completoCorporate Engagement Specialist Join the Corporate Sustainability Assessment (CSA) team at S&P Global to promote CSA and engage companies in ESG reporting. We are looking for a sustainability professional passionate about ESG and experienced in corporate engagement. Responsibilities Promote CSA participation to current and target customers. Maintain and...
-
(Fluent English) Customer Success Specialist
hace 3 semanas
Ciudad de Mendoza, Argentina SupportYourApp A tiempo completo(Fluent English) Customer Success Specialist (Argentina) 5 days ago Be among the first 25 applicants We are looking for an enthusiastic and results-oriented Customer Success Specialist for our B2B clients. In this role, you will be responsible for managing the entire customer journey, from initial product implementation to long‑term success and growth. The...
