Business Operations Engineer

Hi there We are South and our client is looking for a Business Operations Engineer (Biz Ops - Growth & Integrations) Note to Applicants Eligibility: This position is open to candidates residing in Latin America. Application Language: Please submit your CV in English. Applications submitted in other languages will not be considered. Professional Presentation: We encourage you to showcase your professional experience by including a Loom video in the application form. While this is optional, candidates who provide a video presentation will be given priority. Note: If you're hired for this role, you may be asked to update your LinkedIn profile :) Job Summary Our US-based client is the O.G. online gallery platform with 10+ years of history and tens of thousands of photographers. Under new ownership as of 2022, they’re entering a new chapter of growth and product expansion. As the Business Operations Engineer (Growth & Integrations), you’ll be the technical backbone behind the tools that keep the business running. You’ll connect the marketing site, CRM, product, and data tools so that photographers discover, activate, and actually use the features that help them earn more. This role sits at the intersection of engineering and operations. You’ll work closely with our CEO and General Manager to implement light integrations, build automations, and ship projects that drive revenue from our users and save our team time. If you love owning systems end-to-end, connecting tools with smart integrations, and using APIs and automation to simplify complex workflows, this role is for you. Business Overview The company is the O.G. online gallery platform. They allow photographers to upload their photos to beautifully-designed online galleries, deliver them to clients, and sell high-quality print products through world-class labs. They’re now expanding their feature set through a deep integration, and they need a Growth Engineer to help them unlock that potential. We're looking for someone who is... Helpful: gets satisfaction from making a positive impact on teammates and customers Proactive: spots opportunities to improve flows and systems without waiting to be asked Technical: comfortable owning integrations, APIs, and light backend work end-to-end Communicative: explains technical concepts clearly to non-technical teammates Curious: not afraid to learn new tools or reimagine new approaches to existing problems Ownership-driven: likes being the person responsible for making sure "this just works" Expected Outcomes Feature Launches That Just Work: Support the rollout of key powered features by owning the technical pieces: integrations, API/webhook setup, basic QA, and connecting feature usage to our CRM & automations. A Connected Growth Stack: Build and maintain reliable connections between our customer-facing tools so that marketing campaigns, onboarding flows, and lifecycle nurture can run smoothly. Meaningful System Improvements: Identify and improve inefficient processes using automation, scripts, and better data plumbing. You don’t just maintain systems — you make them better. Required Attributes and Competencies Someone who is… Comfortable working with APIs, webhooks, and integrations Curious and resourceful, using tools like ChatGPT to move faster Comfortable with ambiguity and able to self-direct Patient, detail-oriented and quality-minded when making critical changes Someone who is not… Only comfortable when given step-by-step instructions Uncomfortable communicating technical tradeoffs to non-technical teammates Easily overwhelmed by juggling multiple systems or tools Resistant to using AI or new tools to speed up their work Required Experience Proficient in English: Strong written and verbal English communication, with the ability to clearly explain technical concepts and collaborate with English-speaking teammates. Software Engineering Background (5–7 years): Experience in software development or integrations roles, ideally in SaaS or product-led growth environments. Technical Diversity: Demonstrated experience building integrations, serverless functions, or light backend services using AWS, JavaScript/TypeScript, Node.js, and API-first tools like HubSpot APIs & Webhooks: Comfortable setting up, authenticating, and managing REST APIs and webhook flows between tools (e.g., CRM ↔ product ↔ data tools). Front-End Familiarity: Working knowledge of HTML/CSS and how marketing sites (ideally Webflow) connect to backend systems and tracking. Prior Management Experience: This role will lead a small backend/technical team of 3–4 people. The team is execution-focused, so this person will be both a people manager and a hands-on technical owner. Would be nice Experience with our stack or similar tools: HubSpot Userflow Webflow Snowflake or similar data warehouse Fivetran/Census or similar ETL tools Google Apps Script (for workflow automation) Growth / Lifecycle Ops Experience: Trigger campaigns based on product behavior Build onboarding or activation flows Support experiments and A/B tests Experience in LATAM SaaS or startups: Familiarity working with US-based remote teams while based in Latin America. What we offer Compensation: $2,500–$3,000 USD/month 100% remote opportunity from Latin America. Growth Opportunity: As we scale our growth engine and technical stack, there is room for this role to grow in scope, ownership, and compensation. 12 days of Paid Time Off + 10 floating holidays (you can choose them) per year. 1 week of company-wide holiday closure Interview Process Application Form + Loom: Short application with a few questions about your experience and portfolio of integrations/automations you’ve built and a brief Loom introduction (This instance) Recruiter Screening (15 min): With South's team Quick Assessment: Behavioral + cognitive assessment (Predictive Index) to understand working style and problem-solving approach. First Screening with the Client (30–45 mins): Conversation focused on your background, communication style, and how you approach complex, messy technical problems. Sample of Work / Technical Exercise: A small, practical exercise or walk-through of a past integration you’ve built (we’ll keep it realistic and respectful of your time). Final Interview: Deeper conversation to align on expectations, working style, and roadmap. If this opportunity sounds good to you, send us your resume #J-18808-Ljbffr