Business Operations Lead

Business Operations Lead | Operations | Buenos Aires, Argentina

About Us

At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we’re not just a part of that movement—we’re leading it. United by a desire to build a global community, our purpose is to give members the support to do their best work, and the space to take their ideas to new heights. Join us as we empower tomorrow’s world at work.

About the Opportunity

The role of the Business Operations Lead optimize business operations, supporting the General Manager in a variety of functional areas across Latam. In this role you will be work with the General Manager as a 'chief of staff' who advises and supports General Manager and Leadership team in their daily duties and helps them maximize their efforts.- Support to General Manager in the differents projects, processes, procedures cross the company.- Support to organize and manage a complex calendar for the GM.- Assist with travel arrangements and monthly expense reporting.- Coordinate meeting preparation and compile and distribute thorough meeting notes with clear action items and owners- Prepare and distribute reports and provide administrative support for all business review meeting- Manage Member Experience and Community initiatives for the GM and Community team- Trained to use Medallia to explore improvement areas, capture high level action planning items, tracking territory impact on Member Experience initiatives- Host office hours for GM and leadership team around member experience initiatives- Local office and mailing responsibilities for territory HQ offices and notices- Communicate with internal and external contacts to ensure that all projects are being executed in a timely manner and at the GM’s standards- Lead team communications for GM, plan regional connection moments, communication channels and All Hands preparing agenda, deck, and recognition- Plan and accompany senior leadership or cross functional visits to the market- Control and assign the community leadership T&E budget- Oversee company-level reporting, qualitative and quantitative mechanisms to facilitate actionable processes and solutions, and develop territory level KPIs- Lead execution of high priority strategic initiatives and projects for the business- Engage with teams to provide specific operational projects for GM portfolio and program-level leadership support when needed- Manage cross-functional projects or initiatives; bring together important stakeholders and help drive decisions

About you- Bachelor’s degree in Business Administration, or related field.- Proficient in English (B2, C1)- +2 years of experience as a Chief of Staff.- Advanced verbal and written communication skills in English is required.- Work tactically, quickly and efficiently to support senior leadership- A proven problem solver and able to make creative, forward-looking decisions- Excellent Microsoft Excel and Powerpoint skills (as well as Google Sheets and Google Slides)- Excellent project management skills- Excellent communication skills and ability to manage complex projects with many cross-functional stakeholder- Ability to work with executives and senior stakeholders

About WeWork

Being a WeWork employee is more than just a job. We believe the magic of work is sparked by the passion you bring, the places you go, the people you meet and the purpose you follow. And it starts here. Here you will brush shoulders with those who dare to dream and do.