Client Success Manager

Overview Are you ready to join our digital revolution journey? At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies. Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels. With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. Position Overview Spotify has changed the way people communicate. We now have a substantial opportunity to change how marketers interact with their rapidly growing user base in Korea. As the Spotify exclusive representatives in South Korea, MediaDonuts by Aleph is creating a world-class team of media professionals and seeking an experienced Client Success Manager to develop our business with mid-market advertisers and their agencies locally. If you’re an enthusiastic Spotify user with relevant experience and a passion for learning, we invite you to talk to us about this opening. This position is located in our office in Seoul, South Korea and will require some local travelling to client and agency locations. Objectives and Responsibilities Establish a collaborative business relationship between Spotify and global/local advertisers/agencies based in Thailand Create consultative sales presentations to demonstrate how Spotify ’s advertising products can be leveraged to connect with consumers Help advertisers build and execute effective campaigns, measure results, and renew / up-sell to drive revenue growth Thought leadership – immersing yourself in the evolving social media landscape, and adapting to Spotify ’s ongoing product developments Mentoring new team members as our organization grows Understanding of Spotify selling best practice and techniques (e.g., objection handling, competitive selling) Ability to influence internal and vendor stakeholders without authority, with clear, persuasive written and verbal presentations and update Work with the Sales and cross-functional teams to become a trusted partner for all things data Support on regular business performance reviews and drive competitive insights to influence strategies/ plans Required Qualifications and Skills To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's degree with at least 6 years of experience in digital media sales, working with large advertisers and advertising agencies Established relationships with marketing decision makers at companies and agencies A track record demonstrating an ability to develop and grow a book of business Excellent communication and presentation skills Deep understanding of Spotify and the social media landscape, and opportunities for marketers Aptitude, creativity, and a preference for working in small, collaborative teams Excellent communication and presentation skills, attention to detail, and a bias for proactively resolving issues Aptitude, creativity, and a preference for working in small, collaborative teams with minimal supervision Must have strong understanding of digital marketplace and understanding of the competitive landscape in which we operate. #ALEPH Why Join Us? Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities. We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together. “Share our similarities, celebrate our differences.” – M. Scott Peck #ALEPH #J-18808-Ljbffr