Service Specialist

Service Specialist Accelleron is accelerating sustainability in the marine and energy industries as a global technology leader in turbocharging, fuel injection, and digital solutions for heavy‑duty applications. Building on a heritage of over 100 years as a trusted industry partner, the company serves customers in more than 100 locations in over 50 countries. Accelleron’s 3,000 employees are continuously innovating to deliver best‑in‑class products, services, and solutions that are mission‑critical for the energy transition. You will join a team of experts in an exciting international environment, committed to excellence and innovation. Together, we support our customers in driving the transition toward sustainable industries with cutting‑edge technology, deep expertise, and smart solutions. In this role, you will be responsible for leading workshop and field service execution within the Buenos Aires Service Station. You will ensure world‑class technical quality, HSE compliance, and operational discipline across multiple turbocharger product lines. You will support the development of the Service team, grant the service quality and elevate maintenance standards, driving continuous improvement in line with global Accelleron practices. Reporting to the Station Manager, you will play a key role in strengthening our local technical capabilities for our regional market. Your Responsibilities Technical Execution & Support Provide hands‑on support in workshop and field activities according to work instructions and in accordance with standard processes, ensuring safe, efficient, and high‑quality execution of turbocharger overhaul. Ensure correct use of tools and measuring equipment. Supervise simultaneous overhaul activities and guarantee consistency with Accelleron standard processes. Contribute to customer satisfaction by executing Service work according to customer order and expectation. Create and maintain a good relationship with customers. Identify new Service business opportunities for the company. Workshop & Operational Leadership Lead day‑to‑day workshop operations ensuring the facility is following the operational needs in terms of infrastructure, consumables, tooling, etc., meeting the local regulations and Accelleron global standard. Support the operational team with coordination of the service execution. Quality & Continuous Improvement Drive implementation of 5S, promote structured problem solving (Ishikawa, Pareto, 5 Why’s, 8D), and ensure proper documentation and traceability. Contribute to preventive and corrective actions and help maintain alignment with Quality Management System (QMS) requirements. Proactively identify suggestions for product, quality and customer service improvement. Provide recommendations to management to improve operations and customer service and discuss them for changes. Health, Safety & Environment (HSE) Apply safety rules and safe practices as well as environmental responsibilities. Report unsafe practices and incidents. Promote and enforce strict compliance with HSE standards. Conduct toolbox meetings, risk assessments and ensure adherence to PPE, housekeeping, and lockout–tagout procedures. Team Development & Leadership Lead, motivate, and develop the service team, ensuring sufficient technical/mechanical/processual skill levels, operational readiness, and continuous improvement. Stakeholder Interaction & Collaboration Cooperate across functions—including Service, Quality, Logistics, and the LATAM hub in Rio de Janeiro—to share best practices, harmonize execution standards, and ensure customer satisfaction. Your Background 5+ years of experience in mechanical, marine, industrial maintenance, or rotating equipment environments. Strong technical knowledge in workshop operations and overhaul processes. Proven experience implementing 5S and using quality tools (Ishikawa, Pareto, 8D, 5 Why’s, FMEA). Solid understanding of industrial HSE practices. Team leading experience. Ability to train, coach, and develop technical personnel. Experience with rotating or similar heavy‑duty machinery is preferred. Mechanical/Naval or similar Engineering degree preferred. Advanced or Proficiency in English; Portuguese is a plus. Knowledge of Microsoft Office and digital reporting tools. Your Benefits Health insurance extended to legal dependents. Life Insurance. Meal Allowance. Annual Bonus. Wellhub (gym allowance). English (e‑learning), development tool when applicable. We look forward to receiving your application. If you want to discover more about Accelleron, take another look at our website accelleron.com. Accelleron Data Privacy Statement: accelleron.com/privacy-notice/candidate #J-18808-Ljbffr