Go-Highlevel Technical Support Specialist
hace 14 horas
Go-Highlevel Technical Support Specialist Join to apply for the Go-Highlevel Technical Support Specialist role at Builder Lead Converter , a leading Software With a Service (SwaS) company specializing in remodeler & home builder lead generation and sales. Pay Range Base pay: $22,000.00/yr - $28,000.00/yr (your actual pay will be based on your skills and experience). Responsibilities Maintaining a positive, empathetic, and professional attitude towards customers at all times. Promptly responding to customer inquiries and providing relevant information. Troubleshooting issues and/or logging support requests for software developers. Communicating with customers through various channels such as email, SMS, Zoom, and phone support. Acknowledging and resolving customer complaints with efficiency and empathy while keeping records of interactions. Mastering product knowledge to effectively address customer questions and concerns. Providing basic training via Zoom calls, written instructions, screenshots, or video recordings of your desktop. Collaborating with colleagues to address customer needs and provide feedback on the customer service process. Ensuring overall customer satisfaction and delivering professional customer support. Qualifications Proven customer support experience and strong phone contact handling skills. Ability to adapt to different types of customers and handle varied character interactions. Proficiency with High-level or similar software, along with general software knowledge. In-depth understanding of customer service principles. Product knowledge for our different software platforms. Strong focus on quality and problem-solving. Exceptional conflict resolution and information analysis abilities. Excellent communication and presentation skills. Ability to multitask, prioritize, and manage time effectively. Familiarity with Atlassian products including Confluence, Jira, Jira Help Desk and Trello. Basic technical skills in Google, Gmail, Google Calendar, Facebook, WordPress, and image editing. Highly organized with the ability to manage a Help Desk ticketing system and proficiency in phone, email, and chat communication in English. Strong understanding of technical marketing strategies. Fluent in English. Additional Details Location: Full-time position (40 hours/week) with a long-term US-based company. Off-shore applicants encouraged to apply – must have a good and stable internet connection and necessary technical equipment. Working Hours: 8 am - 5 pm CDT, Monday – Friday. Compensation: Competitive salary, paid time off, floating holidays, profit sharing, flexible schedule, performance-based quarterly bonuses, and team building activities. #J-18808-Ljbffr
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Go-Highlevel Tech Support Specialist | Training
hace 14 horas
Municipio de Esquel, Argentina Builder Lead Converter A tiempo completoA leading Software as a Service company is seeking a Go-Highlevel Technical Support Specialist to join its team. This full-time remote position in Argentina involves maintaining high customer satisfaction through effective communication and troubleshooting. The ideal candidate should have proven customer support experience, proficiency with High-level...
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Technical Support
hace 2 semanas
Municipio de Rincón de los Sauces, Argentina Atomic - Remote Jobs A tiempo completoJoin to apply for the Technical Support & Success Specialist | Legal Tech Startup ⚖️
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Technical Support Engineer
hace 3 días
Municipio de Esquel, Argentina The Global Talent Co. A tiempo completoJoin to apply for the Technical Support Engineer role at The Global Talent Co. Full‑time | Remote | LATAM | 4:00 pm - Midnight PST About Us At The Global Talent Co., we provide opportunities to work with leading innovative technology companies worldwide, offering stable employment, competitive compensation, career growth, and access to a community of...
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Remote IT Support Specialist
hace 14 horas
Municipio de Esquel, Argentina Fundraise Up A tiempo completoA global fundraising platform is seeking an IT Support Specialist to provide first-line internal support. This entry-level role involves assisting colleagues with basic technical issues and coordinating with various teams. The ideal candidate should be a native Russian speaker with strong English skills, a friendly service orientation, and a willingness to...
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PROGRAM SUPPORT SPECIALIST
hace 14 horas
Municipio de Esquel, Argentina InEvent A tiempo completoJoin to apply for the PROGRAM SUPPORT SPECIALIST role at InEvent . InEvent is an innovative and fast‑paced B2B startup that develops intelligent solutions for hospitality and marketing within large enterprises, providing high‑level management for the c‑level suite and robust operational tools for analysts and managers. Program Support Specialist As a...
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Product Support Specialist
hace 2 semanas
Municipio de Rincón de los Sauces, Argentina Techunting A tiempo completoProduct Support Specialist – Techunting Join to apply for the Product Support Specialist role at Techunting . In a Nutshell For a global team of customer‑obsessed product support professionals, we are looking for a Product Support Specialist who is an enthusiastic and tech‑obsessed problem solver to join our efforts to amaze our SMB customers with our...
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Remote Technical Support Engineer – DevTools
hace 3 días
Municipio de Esquel, Argentina The Global Talent Co. A tiempo completoA leading global technology company seeks a Technical Support Engineer to bridge the gap between developers and product innovation. This role requires managing inbound support requests, troubleshooting API issues, and collaborating with engineering to improve user experience. The ideal candidate has over 5 years’ experience in technical support with strong...
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Remote Integrations Tech Support Specialist
hace 2 semanas
Municipio de Formosa, Argentina Playson A tiempo completoA leading online gaming supplier is seeking a Technical Support Specialist in Argentina to provide comprehensive customer support for integrations. The ideal candidate will have hands-on software development experience and effective communication skills. This full-time position offers competitive salary, flexible work schedule, and numerous benefits...
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Technical Support Engineer
hace 4 días
Municipio de Esquel, Argentina SCI comunidad A tiempo completoEstamos en la búsqueda de un/a Technical Support Engineer para brindar asistencia técnica orientada al cliente en soluciones de Business Intelligence y plataformas en la nube . Esquema híbrido: 3 días de home office y 2 días presenciales en oficinas ubicadas en Nuñez. Responsabilidades principales Resolver incidentes y consultas técnicas, garantizando...
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Sales Support Specialist
hace 6 días
Municipio de Esquel, Argentina Solera Holdings, LLC. A tiempo completoJoin to apply for the Sales Support Specialist role at Solera Holdings, LLC. 1 day ago Be among the first 25 applicants Role Sales Operations Specialist Activities related to sales and sales operations What You’ll Do Performs budgeting, planning, and analysis activities for sales operations. Reviews capital expenditures and analyzes sales-related expenses...
