Help Desk Technician
hace 19 horas
About Us AccelOne provides custom software development and design services for companies across the U.S. and Latin America. Built on core principles of transparency, communication, and accountability, we deliver high-quality, scalable solutions that support our clients’ long-term success. About the Project Our client is a global leader in cybersecurity training and professional development, founded by industry pioneers and widely recognized for its hands-on, practical learning approach. Their programs help organizations worldwide develop critical security skills and close the cybersecurity talent gap. The client operates as a fully remote organization with team members across more than 40 countries, bringing together experienced IT professionals, internationally published authors, and conference speakers from both private and public sectors. Their environment requires strong IT operations, security awareness, and reliable internal support to enable distributed teams to operate efficiently and securely. Role Summary We are seeking a Help Desk Technician to provide day-to-day IT support for internal users and systems. This role focuses on user support, hardware and software troubleshooting, system maintenance, and enforcing security and access policies. The ideal candidate is hands-on, detail-oriented, and comfortable supporting both standard and custom internal systems in a fast-paced, security-conscious environment. Responsibilities Assist in designing and applying standard configurations for user workstations and devices Deploy, configure, and set up new machines and user accounts Provide daily troubleshooting and debugging for internal systems and applications Perform regular system maintenance, including patches and software updates Assist with user account setup and termination for Cebu-based employees Manage hardware and software license inventory Enforce and maintain strict security and access control procedures Coordinate troubleshooting and escalations with external vendors when needed Monitor system logs to ensure compliance with IT policies and report issues to management Maintain local servers and related hardware infrastructure Provide off-hours and weekend support as required Perform other IT-related duties as needed Required Qualifications Bachelor’s degree in Computer Science, Information Technology, or a related field At least 2 years of experience providing IT user support and troubleshooting in an office environment Strong experience with Windows 10 troubleshooting and maintenance Hands-on experience working with servers, networks, switches, and cabling Solid knowledge of LAN and WAN troubleshooting Experience working with VPNs Ability to understand and work with GPG/PGP across different email clients Experience maintaining and troubleshooting Microsoft Office Experience supporting and maintaining custom or “home-grown” software solutions Willingness to provide off-hours and weekend support Preferred Qualifications Experience with scripting and automation Relevant IT or technical certifications Exposure to security-focused or compliance-driven environments What We Offer 100% Remote work Competitive compensation aligned with experience Opportunity to work with a globally distributed, highly technical team Professional growth in a security-focused, international environment A collaborative and people-first culture that values accountability and continuous improvement #J-18808-Ljbffr
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Remote Help Desk Technician
hace 19 horas
, , Argentina AccelOne A tiempo completoA global cybersecurity training organization is seeking a Help Desk Technician to provide day-to-day IT support for internal users and systems. The ideal candidate will have hands-on experience with Windows 10 troubleshooting and at least 2 years in IT support. Responsibilities include user support, system maintenance, and enforcing security policies. This...
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Support Desk Operations Analyst
hace 3 semanas
, , Argentina Goodwork A tiempo completoJoin to apply for the Support Desk Operations Analyst ⚙️ (MSP Dispatcher, Help Desk, Service Desk Coordinator, Ticket Triage, IT Technician, Desktop | HaloPSA, Microsoft 365, Intune, Entra | Remote) role at Goodwork We’re looking for a remote Support Desk Operations Analyst to be the first person in this newly created function—monitoring ticket...
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Help desk- Eventual
hace 2 días
Argentina ManpowerGroup Argentina A tiempo completoÚnete a nuestro equipo comoHelp Desk y sé el soporte técnico para nuestra organización Estamos en busca de un profesionalque actúe como el primer punto de contacto para nuestros usuarios, resolviendocualquier inconveniente técnico con notebooks, PC's, periféricos e impresoras,y manteniendo el funcionamiento eficiente de nuestros sistemas...
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Help desk- req176535- Eventual
hace 7 días
Argentina ManpowerGroup Argentina A tiempo completoÚnete a nuestro equipo comoHelp Desk y sé el soporte técnico para nuestra organización Estamos en busca de un profesionalque actúe como el primer punto de contacto para nuestros usuarios, resolviendocualquier inconveniente técnico con notebooks, PC's, periféricos e impresoras,y manteniendo el funcionamiento eficiente de nuestros sistemas...
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Remote Support Desk Operations Analyst
hace 3 semanas
, , Argentina Goodwork A tiempo completoA remote IT support company is seeking a Support Desk Operations Analyst to enhance operational efficiency and ensure quality in ticket handling. This role requires 1-3 years of help desk experience, strong analytical skills, and adaptability. You will be responsible for ticket triage, monitoring team workload, and assisting account managers. Join us for a...
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Level 3 IT Technician
hace 4 días
argentina CONEXIONHR A tiempo completoWe take the worry out of technology by providing the knowledge and skills to keep operations humming along; and we do it one-on-one, side-by-side every step of the way. We don’t just fix things; we evaluate current and future needs and deliver the best solution for organizations; processes and objectives. About the Role: We’re seeking a skilled and...
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Entry Level Helpdesk Technician
hace 3 semanas
, , Argentina Hired Remoteli A tiempo completoOnly resumes in English will be considered About us HiredRemoteli is a leading recruitment agency that bridges top-tier talent across Latin America with exceptional opportunities in the United States. With a strong history of success and a dedication to quality, we are your reliable partner in achieving career growth. Our vast network, tailored approach, and...
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, , Argentina RM Staffing B.V. A tiempo completoCustomer & Technician Support Specialist Geeks on Site is a U.S.-based technology services company providing on-site and remote tech support solutions to residential and business customers nationwide. We work with a large network of on‑site technicians and partners, delivering reliable, customer‑focused service at scale. We are currently expanding our...
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, , Argentina Laborde Earles A tiempo completoJob Title Customer & Technician Support Specialist (Remote – LATAM) Location Latin America (100% Remote) About Geeks on Site Geeks on Site is a U.S.-based technology services company providing on-site and remote tech support solutions to residential and business customers nationwide. We work with a large network of on-site technicians and partners,...
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, , Argentina KAVAK A tiempo completoCustomer & Technician Support Specialist About Geeks on Site Geeks on Site is a U.S.-based technology services company providing on-site and remote tech support solutions to residential and business customers nationwide. We work with a large network of on-site technicians and partners, delivering reliable, customer-focused service at scale. Position Overview...
