Senior Cloud Support Engineer
hace 2 días
Overview JOIN OUR TEAM BetWarrior is a next-generation digital gaming company with a bold mission: to redefine the way people experience sports betting and casino entertainment across Latin America. With a dynamic and diverse team, deep market insights, and cutting-edge technology, we're creating an experience that is personalized, responsible, and always player-first. Great people, bold ideas, and a sharp focus on user experience set us apart We operate in a highly competitive industry—innovation, speed, and execution are critical to our success. We’re now entering a phase of accelerated growth and are looking to professionalize our delivery function.
That’s where you come in. We’re looking for a Senior Cloud Support Engineer to help us scale smarter, move faster, and raise the bar across everything we do Responsibilities Provide advanced strategic knowledge and technical oversight to identification and containment of incidents. Delegate response tasks effectively and prioritize response actions across multiple incidents. Create detailed timelines and other supporting documentation.
Work with partner teams to provide technical analysis of cases to assist in the development of mitigation and detection techniques. Turn technical analysis into high-quality incident after-action reports. Understand the Business Lines and IT organization. Advanced problem-solving skills.
Develop a solid understanding of the application and infrastructure components supporting the business units Establish the capabilities to resolve the incident and restore service as rapidly as possible and driving all activities related to resolving the issue. Identify trends on the monitored IT systems that could impact business operations. Use AWS to deploy development, QA & production apps. Document solutions & decisions across the whole development cycle.
Work with partner teams to automate and improve processes to help support business growth. Advanced troubleshooting skills. We’re looking for someone who brings Experience in troubleshooting and managing cloud infrastructure production environments.
Experience
mainly in AWS (EC2, RDS, Lambda, S3, Load Balancer, ECS, EKS, etc.).
Experience
with REST APIs in a microservices architecture.
Experience
with monitoring systems. Zabbix, ELK Stack, AWS Cloudwatch.
Experience
with Cloudflare or other CDN services.
Experience
with Database - MS SQL Server / PostgreSQL.
Experience
with ticketing systems - Jira Service Management / SW / Confluence. Familiarity with authentication and security best practices (SAML, SSO). An understanding of networking concepts, DNS and load balancers. Understanding of Azure core services.
Must have a deep understanding of Kubernetes and Docker architecture and associated tools.
Experience
in building processes for deploying to a Kubernetes based environment.
Experience
Building end to end CI/CD pipeline to build, test and deploy to different AWS environments such as lambda, EC2, ECS, EKS etc. Upper Intermediate or above English level. Bonus points if you also have Work with Azure, GCP. Programming languages: Java or Python.
Working experience in an Agile organization. Knowledge in ITIL methodologies. We expect every team member to live our values Accountability & Ownership – Take charge, own your craft Reliability – Deliver with quality and consistency Teamwork – Collaborate, challenge, and grow together Winner Spirit – Compete with purpose and grit Wellbeing – Build a career that energizes you Curiosity & Innovation – Keep questioning. Keep improving #J-18808-Ljbffr
-
Cloud Engineer
hace 3 semanas
Buenos Aires, Argentina SAP A tiempo completoWho We Are At Kyndryl, we design, build, manage and modernize the mission‑critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role...
-
Senior Cloud Engineer: AWS, Kubernetes
hace 2 días
Buenos Aires, Argentina Betwarrior A tiempo completoA leading gaming company in Buenos Aires seeks a Senior Cloud Support Engineer to enhance cloud infrastructure and manage incidents. Responsibilities include troubleshooting, collaborating with teams, and documenting solutions while ensuring rapid service restoration. The ideal candidate has extensive AWS experience, incident management skills, and a strong...
-
Cloud Support Engineer
hace 1 día
Buenos Aires, Argentina Nosotros A tiempo completoEstamos en la búsqueda de un/a Cloud Support Engineer para brindar asistencia técnica orientada al cliente en soluciones de Business Intelligence y plataformas en la nube . Esquema hibrido: 3 home office y 2 presencial en oficinas ubicadas en Nuñez.Lunes a viernes de 10 a 19hs Responsabilidades principales: Resolver incidentes y consultas técnicas,...
-
Cloud Support Engineer
hace 2 días
Buenos Aires, Argentina Strategy A tiempo completoA leading analytics and mobility software company is seeking a Cloud Support Engineer to provide top-notch technical support for their products. This full-time role is based in the Gran Buenos Aires region with hybrid work flexibility. Ideal candidates should have a background in a technical field, IT customer service experience, and excellent communication...
-
Senior Cloud Engineer
hace 1 semana
Buenos Aires, Argentina Quartzy A tiempo completoQuartzy is seeking a **Senior Cloud Engineer** to join our 100% remote Engineering team! Our mission at Quartzy is to accelerate the pace of scientific discovery by creating an innovative SaaS/eCommerce platform solution that automates and streamlines inventory management and purchasing along with additional features as we lead the way to creating the...
-
Cloud Support Engineer
hace 1 día
Buenos Aires, Argentina Nosotros A tiempo completoUna empresa global de software dedicada a soluciones de Business Intelligence busca un/a Cloud Support Engineer. El candidato/a ayudará a brindar asistencia técnica a clientes en EE. UU. y deberá tener más de 2 años de experiencia en soporte técnico. El trabajo es híbrido, con tres días de home office y dos en oficina. Ofrecen beneficios como obra...
-
Cloud Support Engineer
hace 1 semana
Buenos Aires, Argentina Whitestack A tiempo completo**Resumen**: El Support Engineer asegura el cumplimiento de los SLA atendiendo requerimientos e incidencias en proyectos de Latam, brindando soporte de primer y segundo nível en configuración y resolución de problemas técnicos, además de realizar pruebas y laboratorios de troubleshooting en servidores y redes. Whitestack despliega nubes privadas en...
-
Senior Technical Support Analyst
hace 2 días
Buenos Aires, Argentina CONEXIONHR A tiempo completoWe are looking for a Senior Technical Support Analyst with strong domain knowledge in Core Banking, Merchant, Biller, and Payment Processing systems. This role involves providing multi-level support and collaborating with global teams to ensure service continuity. Key Responsibilities: Provide L1, L1.5, and L2 technical support for Core Banking operations,...
-
Senior DevOps Cloud Engineer — Multi-Cloud
hace 1 día
Buenos Aires, Argentina Prosegur de Colombia S.A A tiempo completoUna empresa de seguridad privada busca un/a DevOps Cloud Senior Engineer para unirse a su equipo de CloudOps. Las responsabilidades incluyen diseñar y automatizar la arquitectura Cloud para productos de alarmas, implementar CI/CD y mantener infraestructuras en AWS/Azure. Se requiere más de 5 años de experiencia en DevOps, conocimientos en Terraform y...
-
Senior Tier 3 Support Engineer — AI, API
hace 2 días
Buenos Aires, Argentina Hitachi Vantara Corporation A tiempo completoA leading technology company seeks a Tier 3 Support Engineer in Buenos Aires to manage technical escalations from client teams. This role involves investigating complex issues in AI and cloud tech, ensuring stability during peak hours. The ideal candidate will possess strong troubleshooting and communication skills, proficiency in REST API debugging, and be...
