Senior Operations Manager

hace 3 semanas


Municipio de Rincón de los Sauces, Argentina Uber A tiempo completo

About The Role As the leader of Uber's Marketplace Operations team in Argentina, you will have a unique opportunity to shape and scale our platform across a dynamic, multi-sided marketplace. Your work will directly impact the experience of users, driving operational excellence and platform reliability. We’re looking for a strategic and innovative operator with a passion for solving complex problems at scale. You should bring a strong track record of operational execution, cross‑functional stakeholder leadership, and people management. You'll inspire and develop a team of talented Operations Managers while designing solutions that optimize the balance of supply and demand in one of the world's most sophisticated platforms. This is a high‑impact role where you will craft and execute strategies that directly affect pricing, engagement, growth, and overall marketplace health. What you'll Do Lead and scale a high‑performing, fast‑paced operations team focused on delivering a best‑in‑class marketplace experience. Set the vision, strategy, and operational roadmap for the Argentinean Marketplace Operations org, aligning team OKRs with Uber's broader business goals. Drive operational excellence across the lifecycle—from acquisition to engagement and retention—optimizing reliability and efficiency. Collaborate cross‑functionally with Product, Finance, Policy & Communications, Legal, Local and Central Operations teams to align on priorities and deliver results. Design and implement scalable solutions across key levers like batching, dispatch, pricing, and supply initiatives that improve the health of the overall marketplace. What you'll need 5+ years of experience in strategy, operations, consulting, analytics, finance, or technology. 1+ years of direct people management experience. Critical thinking and analytical rigour, as you will be dealing with data (reports, experiments, pricing models) and scaling processes. Experience with data‑based decision‑making—exercising good judgement in ambiguous circumstances and effectively communicating across a diverse team. Strong Excel skills; other database experience helpful. Comfortable learning and using new software tools (e.g., SQL). Bonus points 5+ years of experience in operations, strategy, business development, or related fields, ideally with experience in high‑growth or tech environments. Demonstrated success in leading complex, multi‑stakeholder projects to completion. Strong business judgment, with a data‑informed approach to problem‑solving and decision‑making. Deep understanding of platform dynamics and the ability to optimize across different sides of a marketplace. Passion for building and leading high‑performing teams, fostering team culture, and driving career development. Excellent stakeholder management skills with experience in priorities alignment and trade‑off proposals. User‑focused mindset, constantly seeking to improve the overall experience for all platform participants. Comfort with ambiguity and thriving in fast‑paced, constantly evolving environments. Ability to abstract from the day‑to‑day operations to design a high‑level strategy for the team, while also diving deep into problem‑solving when needed. Seniority level Director Employment type Full‑time Job function Management and Manufacturing Industries Internet Marketplace Platforms #J-18808-Ljbffr


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