Senior Customer Success Manager
hace 3 semanas
Senior Customer Success Manager Remote | EST Hours (Mon-Fri, 9AM-6PM) | Full-Time | Reports to Executive Leadership What You’ll Do Manage a portfolio of high-value customer accounts, ensuring consistent value, engagement, and satisfaction Lead onboarding and training, building walkthroughs and materials that drive early wins Serve as a strategic advisor, aligning services with customer goals and measurable outcomes Design and refine scalable processes and SOPs using tools like HubSpot, Zapier, Slack, and scheduling platforms Monitor customer health and deploy retention strategies using CRM data and qualitative insights Collaborate with production, ops, and leadership to ensure smooth service delivery and continuous improvement Conduct regular check-ins, strategy reviews, and performance updates to maintain alignment Capture testimonials, referrals, and social proof to support customer advocacy Navigate difficult conversations with professionalism and empathy Mentor junior CSMs and contribute to building best practices as the team grows What We’re Looking For 4+ years of experience in customer success, account management, or consulting (preferably in a digital services or content business) Proven track record managing 10+ accounts or projects independently Proficiency with CRM platforms (HubSpot, Go High Level), plus automation and task management tools Excellent communication across calls, video, and async platforms Experience with Slack, Calendly, Zapier in a remote-first environment Detail-oriented and process-driven with a strong ability to manage expectations Metrics-focused mindset with a knack for identifying opportunities and driving improvement Bonus: Familiarity with podcast production, content marketing, or onboarding in a media context Must be available to work full-time during U.S. Eastern Time Zone hours Why You’ll Love This Role High-ownership position with direct impact on customer success and business growth A collaborative, supportive environment where your ideas and initiative are valued Chance to help scale a customer success function within a mission-driven, content-focused brand Remote-first culture with smart tools and streamlined communication #J-18808-Ljbffr
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Customer Success Manager Architect
hace 6 días
Capital Federal, Buenos Aires, Argentina Emprego AR A tiempo completo**Detalles de la oferta**: Introduction Introduction Your Role And Responsibilities Preferred Education Bachelor's Degree Required Technical And Professional Expertise Proved experience in the area of customer success or adjacent.Technical understanding and hands-on experience with cloud computing related portfolio / product area.Experience working with...
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Senior Customer Success Manager
hace 2 semanas
Buenos Aires, Argentina Web: A tiempo completoCompany Description Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends — we set them and drive change. As a market leader in enterprise analytics and mobility software, we've pioneered the BI and analytics space, empowering people to make better...
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South Latam Customer Success Manager
hace 4 semanas
Buenos Aires, Argentina Cianconsultores A tiempo completoSouth LATAM Customer Success Manager - Remote ARS 9.750.000 - A global technology company is seeking a Customer Success Manager for the South LATAM Region, based in Argentina. This mid-senior level role focuses on enhancing customer loyalty through exceptional experience with the company's products and services. The ideal candidate will have a Bachelor's...
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Customer Success Manager
hace 1 semana
Buenos Aires, Argentina Salesforce A tiempo completoJob Category Customer Success Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your...
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Senior Enterprise Customer Success Strategist
hace 2 semanas
Buenos Aires, Argentina Web: A tiempo completoA leading analytics firm in Buenos Aires seeks a Senior Customer Success Manager to manage large Enterprise accounts. The role involves building strong relationships, guiding customers through onboarding, and ensuring satisfaction with the platform. Candidates should have at least 8 years of experience in customer-facing roles and possess effective...
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Senior Customer Success Manager
hace 4 semanas
Buenos Aires, Argentina Fudo A tiempo completoA global payment solutions company is seeking a Senior Customer Success Manager in Buenos Aires, tasked with building relationships with partners in LATAM. The ideal candidate will have 5+ years of experience in the Fintech/payments industry and a Bachelor's degree. Fluency in English and Spanish is essential. This role involves driving engagement,...
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Customer Success Manager
hace 2 semanas
Buenos Aires, Argentina CONEXIONHR A tiempo completoOur client is a fast-growing global software company providing connected solutions for modern product sellers. Their platform helps businesses manage inventory, automate workflows, and sell across multiple channels with confidence and scale. What we’re looking for:We are looking for a Customer Success Manager who will act as a strategic partner for...
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Customer Success Manager
hace 2 semanas
Buenos Aires, Argentina Haleon A tiempo completoCustomer Success Manager Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. We empower you to be a Trailblazer, too – driving your performance and career growth, charting new paths, and...
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Customer Success Manager
hace 1 semana
Buenos Aires, Argentina Perfil Humano A tiempo completoCustomer Success Manager – CTO, Identity & Access Management Elevate the customer journey by translating product insights into lasting relationships and harness your expertise in proactive collaborations, onboarding, and product evolution. As a Customer Success Manager in the CTO – Identity & Access Management team, you will develop and maintain customer...
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Customer Success Manager
hace 4 semanas
Buenos Aires, Argentina MYWOWFIT A tiempo completoCustomer Success Manager (Remote Argentina) Key Media Key Media, a global leader in niche B2B publishing, reaches over 2.4 million monthly visitors annually across multiple platforms. With rapid growth and an expanding portfolio of events and publications, Key Media is committed to delivering exceptional client experiences. We are seeking a Customer Success...
