O2i Finance Specialist

hace 3 semanas

Buenos Aires, Argentina The Language Doctors, Inc. A tiempo completo

We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose‑driven and future‑focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Meet your team The Global Finance Success (GFS) environment allows SAP to maximize the efficiency, effectiveness, and quality of the Finance processes while delivering global end‑to‑end process standards. Within GFS, the O2I Services Team supports the administration of Services contracts and invoices, including the receipt of signed contracts, customer experience focus, collaboration with other departments, problem resolution, automation, and project support. As a Finance Operations Specialist in O2I Services you will execute operational (including transactional) tasks independently, handle customer queries, gain knowledge of standard processes, and maintain strong relationships with internal and external customers. What you’ll do Administer customer contracts, including booking, invoicing, invoice delivery, and revenue recognition of deals booked. Ensure timely and accurate customer billing. Analyze pending billing and identify potential quality issues. Handle internal and external customer queries within stipulated SLAs. Ensure accuracy in financial records through proper execution of operational tasks. Monitor and report on performance metrics. Cooperate and communicate with internal and external customers. Support projects and improvement activities. Participate in the monthly close processes. Perform additional responsibilities and develop broadly across standard processes and related transactions. What you bring Excellent interpersonal and communication skills. Ability to work in a virtual team and with different cultures. Fast learner and adaptable, able to use own initiative. Ability to adapt to changing environments and keep up with trends. Resilience to work under pressure. Proactive and social personality. Organization, prioritization, & time‑management skills are essential. Team player & embraces diversity. Proactive and responsible approach to customer support. Quality‑driven with excellent attention to detail. Solid problem‑solving and analytical skills. Knowledge of MS Office (Word, Excel, Outlook, PowerPoint). Advanced English (oral & written); advanced Portuguese is a plus (oral & written). Experience with SAP systems is preferable. Experience working in customer services and/or shared services is a plus. NOTE: PLEASE UPLOAD YOUR RESUME IN ENGLISH Bring out your best SAP’s culture of inclusion, focus on health and well‑being, and flexible working models helps ensure that everyone – regardless of background – feels included and can run at their best. We invest in our employees to inspire confidence and help everyone realize their full potential, ultimately unleashing all talent and creating a better and more equitable world. We win with inclusion Qualified applicants will receive consideration for employment without regard to age, race, religion, national origin, ethnicity, gender, sexual orientation, gender identity or expression, protected veteran status, or disability. #J-18808-Ljbffr

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