Help Desk Analyst
hace 13 horas
In a company that’s all about both people and software, it’s crucial to have all equipment up and running at all times, while ensuring the best service to employees who need them in their everyday work. As a part of Avature’s Help Desk Team, you’ll solve issues related to our work tools, and you’ll get the chance to expand your IT and computer skills. Your challenges and objectives: Learn about our help desk processes Acquire a comprehensive knowledge about devices and hardware used at Avature and how they should be configured Gain autonomy and ownership when handling help desk issues Be customer service oriented towards internal clients Your day-to-day activities: Interact with fellow employees to troubleshoot their issues Prioritize requests for technical assistance Install, configure and upgrade desktop hardware and peripherals Maintain confidentiality and security regarding processes, storage and access Promote and apply Avature best practices and security policies About you: Passionate about technology. Fluent in written and spoken English. Windows, macOS and Ubuntu knowledge. Experience in troubleshooting. Enthusiastic about assisting others with technical issues. Linux/Unix knowledge is also appreciated. About us: Avature is a market leading enterprise SaaS Solution provider for global talent acquisition and talent management. We have a strong commitment to high quality engineering and customer service and are recognized innovators in the very large company market. We currently work with over 650 companies worldwide, including 110 of the Fortune 500, all of the Big Four consulting firms, the largest banks and manufacturers in the world, and five governments.We design, build, implement, and support our product ourselves. With 26 releases a year and a strong commitment to innovation and quality engineering, our private cloud platform has become the product choice for the very large global organization.At Avature, we value opportunities to learn and grow within a dynamic, creative, and collaborative environment. We encourage autonomy and empower our people to approach challenges innovatively while bringing their unique perspective to the table. We offer a career development program that supports continuous learning and thoughtful leadership, and that meaningfully impacts each individual’s professional trajectory. What we offer: A fast-paced, energetic, and engaging environment. Flexible hours. Work remotely or come to the office as much as you want. We have workplaces in Buenos Aires (Palermo, La Plata, Bahía Blanca), Rosario, and Córdoba. Periodic salary reviews. Option to earn part of your salary in US dollars. Three weeks vacations from the first year. Four weeks paternity leave. OSDE 360 health coverage (family plan). Four days a year to attend events related to professional development. Paid internet service expenses. An organizational culture that empowers everyone to be themselves is key to thrive in business, but more importantly, it is a pathway for creating a more equitable society. Avature fosters a diverse and inclusive environment and celebrates that each unique person brings something different to our team. We are committed to considering all qualified applicants equally and to promoting equal opportunities within our organization.
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Help Desk Analyst
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Rosario, Argentina Avature A tiempo completoIn a company that’s all about both people and software, it’s crucial to have all equipment up and running at all times, while ensuring the best service to employees who need them in their everyday work. As a part of Avature’s Help Desk Team, you’ll solve issues related to our work tools, and you’ll get the chance to expand your IT and computer...
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Rosario, Argentina Prendo.ar A tiempo completoSobre nosotros En Prendo, estamos transformando la manera en que las personas acceden a soluciones financieras. Creemos que toda buena solución empieza por un excelente servicio de soporte. ¡Queremos que te sumes a nuestro equipo para resolver las dudas e inconvenientes técnicos de nuestras plataformas! Responsabilidades Brindar soporte técnico remoto a...
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Help Desk Analyst
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Rosario, Argentina Avature A tiempo completoOverview In a company that’s all about both people and software, it’s crucial to have all equipment up and running at all times, while ensuring the best service to employees who need them in their everyday work. As a part of Avature’s Help Desk Team, you’ll solve issues related to our work tools, and you’ll get the chance to expand your IT and...
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Help Desk Analyst
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Rosario, Santa Fe, Argentina Avature A tiempo completoIn a company that's all about both people and software, it's crucial to have all equipment up and running at all times, while ensuring the best service to employees who need them in their everyday work. As a part of Avature's Help Desk Team, you'll solve issues related to our work tools, and you'll get the chance to expand your IT and computer skills.Your...
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Help Desk Analyst
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Rosario, Argentina Avaturehcm A tiempo completoIn a company that’s all about both people and software, it’s crucial to have all equipment up and running at all times, while ensuring the best service to employees who need them in their everyday work. As a part of Avature’s Help Desk Team, you’ll solve issues related to our work tools, and you’ll get the chance to expand your IT and computer...
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Help Desk Analyst
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Rosario, Argentina Avaturehcm A tiempo completoA leading software solutions provider in Rosario is seeking a Help Desk team member who is passionate about technology and fluent in English. In this role, you will troubleshoot issues related to various operating systems and ensure quality service delivery to internal clients. The position offers flexible working hours and a supportive environment for...
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Remote Help Desk Analyst for Web Apps
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