Service Desk Analyst

hace 2 semanas


Rosario, Argentina Endava A tiempo completo

**Responsibilities**:

- Log, classify, troubleshoot, resolve or escalate incidents or requests using ITSM tools and according to internal procedures.
- Advise customers on appropriate course of action and timelines using a professional, customer-oriented language.
- Act as an interface between customers and Endava support teams.
- Collaborate with internal/external departments to deliver a high-quality service.

**Qualifications and Experience**:

- Advanced English language skills - mandatory
- Passionate about technology (we will teach you the rest)
- Strong communication, problem solving and interpersonal skills.
- Open to working with demanding customers and deliver to tight deadlines.
- Adaptable and good team player.

**Additional Information**:
**Benefits**:

- Collect up to 30 - 50 - 70% of your salary in USD with our Endava Dual Pay program.
- Take good care of your family by choosing one of our premium medicine plans and using our Child-Care Allowance.
- Achieve an excellent work-life balance with a hybrid work model.
- Enjoy your free time with our flexible vacation days (in which only business days add to the count).
- Develop your talent by participating in our internal Communities, Career Coaching, and Line Management programs.
- Broaden your horizons by using our Education Allowance, for training purposes.
- Keep fit, healthy, and safe with our Fitness Allowance and Wellbeing program; and Up your game with our English Language program to discover all the possibilities we have for you at Endava Start building your future today, with us. We can’t wait to welcome you on board



  • Rosario, Argentina Endava A tiempo completo

    **Company Description** Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change. By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent...

  • Service Desk Analyst

    hace 1 semana


    Rosario, Argentina Endava A tiempo completo

    **Responsibilities**: **Qualifications and Experience**: **About Endava**: Endava is reimagining the relationships between people and technology. For the past 20 years it has helped some of the world's leading Finance, Insurance, Telecommunications, Media, Technology and Retail companies accelerate their ability to take advantage of new business models and...

  • Service Desk Analyst

    hace 6 días


    Rosario, Argentina Endava A tiempo completo

    **Responsibilities**: - Log, classify, troubleshoot, resolve or escalate incidents or requests using ITSM tools and according to internal procedures - Advise customers on appropriate course of action and timelines using a professional, customer oriented language - Act as an interface between customers and Endava support teams - Collaborate with...


  • Rosario, Argentina Prometeo Talent A tiempo completo

    About Us : Prometeo Talent is a recruitment firm with a strong presence across the Americas and Europe. We specialize in connecting companies with outstanding tech and engineering professionals. We’re partnering with a U.S.-based company focused exclusively on marketing effectiveness measurement across multiple channels. They’re an independent,...

  • Sr. Financial Analyst

    hace 7 días


    Rosario, Santa Fe, Argentina Ottomatik A tiempo completo

    Hi there We are South and our client is looking for a Sr. Financial AnalystNote To ApplicantsEligibility: This position is open to candidates residing in Latin America.Application Language: Please submit your CV in English. Applications submitted in other languages will not be considered.Professional Presentation: We encourage you to showcase your...


  • Rosario, Santa Fe, Argentina Hr Net A tiempo completo

    We´re looking for a Sr Commodity Management Analyst for an important international agribusiness company. Key ResponsibilitiesIssue and book documents and invoices in the FO system. Ensure all operations and commercial contracts are properly maintained and updated. Follow up on claims and outstanding payments. Liaise with the logistics team to control...

  • Primary Data Analyst

    hace 2 semanas


    Rosario, Argentina RWS Group A tiempo completo

    Job Purpose: The Primary Data Analyst is responsible for communicating with a client that drives forward User Acceptance Testing to gather their testing requirements and needs in order to generate primary data in test environments that they will utilize in their UATs. The position also includes performing testing on customer's systems. The Primary Data...


  • Rosario, Argentina Online Edge A tiempo completo

    A dynamic IT services company is seeking an IT Support Specialist to join their team remotely. You will provide top-notch technical support, ensuring user satisfaction while collaborating with various teams. The ideal candidate has 2-3 years in remote IT support, strong management of both Windows and macOS environments, and proficiency in Microsoft 365 and...

  • Scheduling Analyst

    hace 2 semanas


    Rosario, Argentina Developmental Specialty Partners A tiempo completo

    **Scheduling Operations Analyst** **Job Summary**: This is a remote work opportunity. As the Scheduling Manager, you will be responsible for managing and coordinating the schedules of all ABA therapists and speech therapists at our practice. You will work closely with our clinical team to ensure that all appointments are scheduled efficiently and in...

  • IT Analyst

    hace 2 días


    Rosario, Argentina Petra Executive Search A tiempo completo

    Job Role Responsibilities As part of a global IT team supports our growing trading business within the Downstream. The position provides opportunity to grow technology knowledge while working closely with the business to expand business process knowledge in the Supply Chain Domain. Strong understanding of IT processes so be able to effectively...