RPA Support Engineer

hace 2 semanas

Buenos Aires, Argentina Nosotros A tiempo completo

A software development company, building scalable, safe, and reliable products ● Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field. ● At least 2+ years of hands-on experience with UiPath Studio, Assistant, and Orchestrator. ● Proven background in incident, change, and problem management. ● Strong technical skills in C# or VB.NET, SQL, REST APIs, and version control (Git). ● Familiarity with Jira, ServiceNow, or other ticketing platforms. ● Understanding of UiPath platform infrastructure (e.g., Orchestrator setup, robot provisioning). ● Ability to troubleshoot efficiently, prioritize requests, and deliver timely resolutions. ● Excellent English communication skills, both written and spoken. ● Collaborative mindset, customer orientation, and adaptability. ● It is a plus if you have experience with UiPath advanced features such as Document Understanding, AI Center, Action Center, or Process Mining. ● Relevant exposure to enterprise-level support or managed services environments is preferable, but not mandatory ● Knowledge of VBA and Microsoft Office automation is also a plus. ● Agile mindset: proactive, communicative, and capable of delivering value in incremental steps. ● Strong verbal and written English communication skills How you’ll drive success ● Ensure seamless operation of production automations by providing L1/L2/L3 support. ● Continuously monitor bot’s performance and availability, addressing issues proactively. ● Respond to incidents and requests in line with ITIL best practices. ● Implement small enhancements and ensure solutions remain robust, reusable, and scalable. ● Partner with business users to troubleshoot issues and roll out improvements. ● Keep documentation updated and processes refined for smooth support operations. ● Act as the bridge between automation developers, business stakeholders, and operations teams. 100% remote Salary in USD PTO + National holidays Excellent working environment Detalles We’re driven by innovation and excellence. As an engineer here, you’ll be working on high-impact projects that challenge the status quo and push the boundaries of technology. This is a place where you’ll tackle real-world problems, collaborate with exceptionally talented engineers, and build cutting-edge solutions that have a tangible impact. We’re entering a new era of software development where engineers don’t just write code - they orchestrate, prompt, and collaborate with AI to build faster, better, and more creatively than ever before. We're not just embracing AI - we're building with it, around it, and through it.What we are looking for: A UiPath Support Engineer with solid experience in managing and optimizing automation solutions. You’re someone who thrives in service-oriented environments, understands ITIL-driven processes, and brings both technical know-how and a customer-first approach. #J-18808-Ljbffr

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