Empleos actuales relacionados con Support Engineer - Buenos Aires - MicroStrategy Services Corp.

  • Support Engineer

    hace 7 días


    Buenos Aires, Argentina MicroStrategy Argentina A tiempo completo

    Company Description **Job Description**: Job Description The Role: The Customer Support Group (CSG) provides unparalleled customer service to all customers, partners and internal personnel of MicroStrategy. The Technical Support Engineer (TSE) in CSG is responsible for providing first line technical support for a set of MicroStrategy Products. The TSE...


  • Buenos Aires, Argentina Tekskills Inc A tiempo completo

    **Job Title: Network Support Engineer** **Location: Buenos Aires,** **Argentina (Onsite)** **Duration:12+ Months** **JD**: VC/Netcool Admin work, Monitoring /alerting. Chat and Phone Support, DCO escalations **Job Type**: Contract


  • Buenos Aires, Argentina GSB Solutions A tiempo completo

    We are looking for a skilled and professional Desktop Support Engineer to join our team. As a Desktop Support Engineer, you should provide support and technical assistance regarding any hardware, software, and network issues. Should also possess knowledge and experience to troubleshoot problems and errors. Should be quick to respond, fast learner, with a...

  • Support Engineer

    hace 3 días


    Buenos Aires, Buenos Aires C.F., Argentina Cycode A tiempo completo

    At Cycode, we are on a mission to bring peace of mind to businesses by helping them deliver safe code faster. Trusted by security teams worldwide, we have a proven track record of success and a culture that values world-class talent. Our platform combines state-of-the-art technology with cutting-edge design to provide seamless and secure experiences for our...

  • IT Support Engineer

    hace 7 días


    Buenos Aires, Argentina Sterlington, PLLC A tiempo completo

    **Position Title**: IT Support Engineer (Remote) **Contract**: Full-time, independent contractor **Location**:South America **Salary**:TBC based on experience and location **Description**: A well-established and growing international law firm is looking for an IT Support Engineer to join our growing team. **Our Firm**: We are seeking a dynamic person...

  • Support Engineer

    hace 5 días


    Buenos Aires, Buenos Aires C.F., Argentina Pacifica Continental A tiempo completo

    Actualmente nos encontramos en la búsqueda de un Support Engineer 1st Line para una importante empresa enfocada en transformación digital con presencia en mas de 50 países. Esta empresa se encuentra en gran expansión y en la cresta de la ola a nivel de innovación en tecnología. Tu perfil me parece realmente atractivo para este puesto y me encantaría...

  • Customer Support

    hace 4 semanas


    Buenos Aires, Argentina Motorola Solutions A tiempo completo

    **Motorola Solutions values your privacy** .## **Company Overview**At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies...


  • Buenos Aires, Argentina SA technologies inc A tiempo completo

    Looking for a Customer support/DevOps engineer Need someone technical but is more support oriented First point of contact for customers - Helpdesk/service desk - Easters/central Jr-Midlevel Pay: From $10,000.00 per month **Language**: - English (required)

  • Level 2 Support Engineer

    hace 2 semanas


    Buenos Aires, Argentina TechBiz Global GmbH A tiempo completo

    TechBiz Global GmbH is seeking a Level 2 Support Engineer to join our Customer Success department. As a Level 2 Support Engineer, you will play a crucial role in providing technical assistance and support to our clients, ensuring their satisfaction and success with our products. - Respond to customer inquiries and provide timely resolutions to technical...

  • Systems Support Engineer

    hace 2 semanas


    Buenos Aires, Argentina Kainos A tiempo completo

    **Our people love the exciting and meaningful work they do, the cutting-edge resources and technology they have access to, the benefits we offer and the great community we’ve built. Want to join them?** **Job Profile title**: Senior Systems Support Engineer **Main purpose of the role & responsibilities in the **business**: As a Senior Systems Support...

Support Engineer

hace 2 semanas


Buenos Aires, Argentina MicroStrategy Services Corp. A tiempo completo

**Company Description**
MicroStrategy is a pioneer in the BI + AI industry that transforms organizations into smarter businesses through its innovative data-driven solutions. Our success is built on the talent and energy of smart, engaged people.

Join us as a Support Engineer in our Argentina Delivery Center and take your career to the next level

The Support Engineer position provides customer service to all customers, partners, and internal personnel of MicroStrategy. They are responsible for providing first-line technical support for a set of MicroStrategy Products and dedicate their time to resolving customer issues, contributing to the growth of our MicroStrategy Community, and growing their MicroStrategy Product Knowledge to provide top-notch service.

Your Focus:

- Provide complex and challenging support for MicroStrategy’s Business Intelligence product suite and its underlying technologies.
- Develop strong relationships with MicroStrategy customers and partners through daily, high-quality interactions during customer project development and production system maintenance.
- Find creative and sophisticated solutions to problems reported while using MicroStrategy’s product suite through analytical talent and strong troubleshooting abilities.
- Work in a strong team environment by interacting with Technical Support Engineer, Senior Technical Support Engineers, Technical Support Specialists and Product Support Managers to provide unparalleled support to customers in a wide variety of industries.
- Prioritize and communicate product defects and enhancements to development teams.
- Contribute to the growth of the MicroStrategy Community by creating customer-facing documentation of all technical solutions and product documentation addendums.
- Enhance personal and professional growth by participating in Internal Training Programs

**Qualifications**
- Excellent soft skills: Communication, Motivation, Innovation, Passion, Integrity, Teamwork, Customer-Focus.
- Must have at least 3 years of working in similar positions with customer service experience.
- Bachelor’s degree students, preferably in a technical field (Engineering or Computer Science)
- Strong technical and analytical skills
- Advance oral and written communication skills in English
- Database (SQL, RDBMS) knowledge is a plus.
- Able to work from 10:00 am and 7:00 pm (Argentina Time)

**Additional Information