IT Support Engineer

hace 1 semana

Buenos Aires, Argentina Sterlington, PLLC A tiempo completo

**Position Title**: IT Support Engineer (Remote)

**Contract**: Full-time, independent contractor

**Location**:South America

**Salary**:TBC based on experience and location

**Description**:
A well-established and growing international law firm is looking for an IT Support Engineer to join our growing team.

**Our Firm**:
We are seeking a dynamic person with a passion for entrepreneurship and sophisticated work. Join our cutting-edge, tech-savvy law firm and immerse yourself in a forward-thinking environment that encourages innovation.

**The Role**:
As a remote working Firm, we work across many jurisdictions, including US, UK and Europe - therefore, knowledge and/or experience of working within diverse, high-performance teams, across multiple time zones is valued.

**Responsibilities**:

- Maintaining and managing the Firm's Virtual Desktop Infrastructure (VDI) and Mobile Device Management (MDM).
- Familiarity with Microsoft Azure and AWS infrastructure.
- Monitor Infra and perform regular health-checks.
- Coordinating with external vendors for any additional platform support.
- Coordinate with CTO and business for Audits, various new initiatives, and IT Projects.
- Maintain and Manage IT Reports & Dashboards.
- New User/Partner Onboarding and support.
- Excellent communication and interpersonal skills.
- Ability to collaborate effectively with cross-functional teams.
- Any other duties as dictated by business requirements or CTO.

**QUALIFICATIONS AND ATTRIBUTES**:

- Minimum of 2-3 years of experience as an IT Support Engineer or similar role in IT End-User Support/Helpdesk & System Administration.
- Bachelor's degree in information technology, Computer Science, or a related field.
- Certifications such as CompTIA A+, Microsoft Certified IT Professional (MCITP), or equivalent will be a plus.
- Strong business proficient English language skills.

**This position is not currently open to recruiting agency submissions.

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