Senior Digital Marketing Account Manager

myZone Media Inc. Do you want to work from home, earn in US dollars, and be part of a fun team distributed all around the world? MyZone Marketing Agency is looking for a Senior Digital Marketing Account Manager to help us develop and maintain strong relationships with our agency’s clients. We are looking for someone who excels in addressing clients’ needs and concerns as quickly and effectively as possible. A Bit About Us MyZone Marketing is a full-service digital marketing agency. We work with clients in a broad range of sectors including eCommerce, education, NFTs/crypto, SaaS, retail, healthcare, events, and more Our team is obsessed with operational efficiencies and we’re always looking for ways to disrupt every industry we support. With over 20 years of online marketing experience, we know what works, and what doesn’t. We are part of MyZone Media, an 85+ person company. We think big, make it better, and most importantly, have fun Our Work Environment MyZone Marketing Agency works in a results-only work environment (ROWE). We were inspired by Dan Pink’s TED Talk on the science of motivation, and believe that an intrinsically motivated team is the best way to solve the problems of the 21st century (ie: we don’t use carrots or sticks). We are experts on working remotely. Core Values Have Fun: We want more free time and to have more control over our lives and careers, this means having more freedom through a flexible working environment. Be Flexible: Be ready to change with the times and to move at the speed of the business. Make it Better: We always ask ourselves why we are doing what we are doing, we take ownership of everything we are involved in, and we constantly tinker and improve our processes living in a state of “permanent beta”. What you'll do Client Relations: Build and maintain strong client relationships, address concerns, and ensure overall satisfaction. Team Leadership: Oversee and mentor account managers, ensuring they meet objectives and targets. Strategy: Collaborate with clients on their marketing goals and aid in formulating strategies. Performance Review: Evaluate campaign results, provide insights, and suggest improvements. Operational Efficiency: Optimize account management processes and tools for better performance. Financial Oversight: Manage campaign budgets to ensure profitability. Cross-Departmental Collaboration: Liaise with other departments for cohesive campaign strategies. Business Development: Seek new business opportunities and assist in client pitches. Continued Education: Stay updated on digital marketing trends and ensure team training. Crisis Management: Address client concerns promptly and provide solutions. Reporting: Update senior management on team performance, client satisfaction, and account metrics. Administrative Setup: Set up and maintain administrative work for clients—real estate on Asana, Slack, Google Drive, and other platforms, ensuring that all billable hours are tracked and invoiced. What you'll bring BS/MS degree in advertising, marketing, business administration, or communications; OR equivalent professional experience. Minimum of 5+ years of experience working as an account manager for a digital marketing agency. Available to tend to client requests and attend meetings between 9am-3pm Pacific Time as needed. Experienced in an agency setting and understanding the ever-changing priorities and deadlines. Proven ability to effectively manage a client relationship from onboarding to implementation. Super organized and efficient with task management; able to work independently and remotely. Thrives in a fast‑paced environment. Strong desire to learn new skills, improve processes, and continually develop personally and professionally. Excellent written and verbal communication skills; English at an idiomatic level and comfortable working in English. Nice to haves Asana, Slack, and Google Workspace experiences are a plus What we'll give you Unlimited vacation and sick days. Work from home, from anywhere in the world Professional development budget; ability to attend conferences, etc. #J-18808-Ljbffr