IT Service Desk Specialist
hace 3 semanas
We’re working on an exciting project with a renowned US-based client for 2026, which includes several key positions... Among them, a Service Desk Specialist If you’re passionate about helping users solve technical issues, ensuring smooth IT operations, and delivering outstanding support experiences, we’d love to have you in our Talent Pool for upcoming opportunities. Don’t hesitate to apply today ️ Estimated start date: February - March 2026 Interview process begins: January 2026 Contract type: Independent Contractor (full-time, remote, long-term engagement) Technical Responsibilities Providing L1–L2 technical support to end-users remotely Diagnosing and troubleshooting hardware, software, and connectivity issues Managing tickets via ITSM tools (e.g., ServiceNow, Jira, Zendesk) Installing, configuring, and maintaining Windows and Office 365 environments Escalating incidents appropriately and following up until resolution Clear English communication and customer service mindset Required Experience Active Directory (user management, password resets, permissions) Remote support tools (RDP, AnyDesk, TeamViewer) VPN, network, and printer troubleshooting Device imaging and endpoint configuration Documentation and knowledge base updates Bonus Skills Certifications like CompTIA A+, ITIL Foundation, or Microsoft Modern Desktop Experience supporting macOS or mobile devices (iOS/Android) Exposure to Intune, MDM, or ticket automation Familiarity with 24×7 environments or global support models Work Culture & Benefits 100% remote People‑first culture Excellent compensation in US Dollars Hardware setup for working from home Work with global teams and prominent brands Training allowances Personal time off (PTO) for vacation, study leave, personal time, etc. ...and more Then apply now Let’s stay connected… Your next opportunity might be closer than you think. Seniority level Entry level Employment type Full‑time Job function Information Technology Industries IT Services and IT Consulting #J-18808-Ljbffr
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Remote IT Service Desk Analyst — Grow
hace 3 semanas
, , Argentina dLocal A tiempo completoA global payments platform is looking for an IT Service Desk Analyst to join their team in Argentina. This role involves resolving complex technical issues, performing administration tasks across various cloud applications, and ensuring smooth operations within a remote-first culture. The ideal candidate will have solid experience in IT support roles,...
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Remote Help Desk Team Lead — Elevate IT Support
hace 1 semana
, , Argentina Klouded A tiempo completoA leading digital services provider in Argentina is seeking a full-time remote Help Desk Team Lead. In this role, you will oversee a help desk team, guiding members in resolving technical issues while ensuring superior customer service. The ideal candidate has proven experience in technical support, strong leadership abilities, and relevant certifications....
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Service Desk Manager
hace 4 días
Argentina Grow UP HR A tiempo completoDescripción del puesto Estamos en búsqueda de un Service Desk Manager para liderar su operación global 24/7, supervisando un equipo compuesto por Shift Leads y Service Desk Analysts. Esta persona será responsable del rendimiento general del Service Desk, cumplimiento de SLAs, calidad de servicio, escalaciones críticas y desarrollo del equipo.El rol...
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Service Desk Lead
hace 4 días
Argentina Grow UP HR A tiempo completoDescripción del puesto Firma global de inversión y asset management con alto estándar tecnológico, busca un Service Desk Lead para coordinar y supervisar la operación diaria del Service Desk dentro de un modelo 24/7 global.Esta persona liderará al equipo de Service Desk Analysts distribuidos en los distintos turnos, asegurará el cumplimiento de SLAs...
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Service Desk Analyst
hace 3 semanas
, , Argentina dLocal A tiempo completoWhy should you join dLocal? dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads...
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Help Desk Team Lead
hace 1 semana
, , Argentina Klouded A tiempo completoKlouded, a subsidiary of BizGro Partners, is a leading provider of digital marketing, managed IT, and cybersecurity services. With a presence across multiple U.S. states, Klouded supports businesses in various industries. This is a full‑time remote Help Desk Team Lead. The role involves overseeing a help desk team, guiding team members to resolve technical...
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Assistant Front Desk Manager
hace 3 semanas
, , Argentina Royal Caribbean Group A tiempo completoRecruitment Coordinator @ Royal Caribbean Group | Global Talent Acquisition The Assistant Front Desk Manager supervises a front desk team that excels in delivering industry leading service to our guests. Responsible for motivating, coaching, training, evaluating and tracking development on an individual and team level. Plays a key role in leading a team of...
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SAP Service Management Specialist
hace 3 semanas
, , Argentina RED Global A tiempo completoTitle: SAP Service Management Specialist Location: remote from Brazil/Argentina Industry: Manufacturing Type: 12 Month contract with extension Rate: 40/hr USD Corp Job Description: RED is currently seeking an SAP SM resource for an initial 12-month contract with one of our consulting partners. Client is looking for experienced SAP Service Management...
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Guest Services Lead: Front Desk Manager
hace 3 semanas
, , Argentina Royal Caribbean Group A tiempo completoA global cruise line is seeking a Recruitment Coordinator to oversee guest service operations at the front desk. You will manage a team focused on delivering exceptional customer experiences, ensuring high-quality service standards. Responsibilities include managing schedules, enhancing guest interactions, and evaluating team performance. Ideal candidates...
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, , Argentina TalentPop App A tiempo completoA dynamic customer service organization in Argentina is looking for a Bilingual Customer Service Specialist fluent in Spanish and English. In this remote role, you will assist customers through voice and chat while troubleshooting and resolving issues effectively. Ideal candidates will have over a year of experience in customer service and enjoy building...