Onboarding Specialist
hace 2 días
Onboarding Specialist - 100% Remote - Latam Hostaway Hostaway is a SaaS scale‑up that is transforming the vacation rental industry. With innovative solutions and partnerships with giants like Airbnb, VRBO, and Booking, we’re taking on the competition and winning. Leveraging our customer‑centric core values, we consistently deliver results that encourage growth, learning, and innovation for our team, our customers, and the industry. As a profitable and growing company, this role is necessitated by our continued growth. Check out more about our recent funding round of $365 million here. About the role As a Customer Onboarding Specialist, you will be instrumental in the first stages of our customer’s journey. You will ensure that new clients are transitioned smoothly and effectively onto our platform, setting them up for success from day one. This position requires a deep understanding of customer engagement and a passion for delivering outstanding service. You will also become an expert user of all Hostaway products. We need Customer Onboarding Specialists who have native level proficiency in certain languages. Right now we see excellent growth in Spanish‑speaking markets and need to hire someone with native‑level Spanish language skills in the LATAM region. Key Responsibilities Implement effective onboarding processes for new customers, ensuring a seamless transition and a solid foundation for their success. Conduct initial training sessions and demonstrations tailored to customer needs, promoting a deep understanding of our product features and capabilities. Develop customized onboarding materials and resources in both Spanish and English. Maintain clear, consistent, and proactive communication with new customers throughout the onboarding process. Collaborate with the sales and customer success teams to identify opportunities for customer satisfaction improvement and to streamline the onboarding process. Monitor and report on the effectiveness of onboarding initiatives, using customer feedback and onboarding metrics to drive continuous improvement. Serve as the primary point of contact for new Spanish‑speaking customers during the onboarding phase, addressing any issues and ensuring they are resolved promptly. Qualifications At least 2 years of experience in customer onboarding or customer success within the SaaS industry. Native‑level fluency in Spanish and professional proficiency in English (the company language). Proven ability to manage multiple onboarding projects simultaneously, while maintaining sharp attention to detail. Strong interpersonal skills and the ability to create a positive first impression with new customers. Excellent communication, presentation, and training skills. Ability to quickly adapt to new technologies and continuously update skills in a fast‑paced environment. Strong problem‑solving skills and the ability to think critically. What we offer Competitive Compensation : We offer competitive pay based on market rates in the country of the applicant. 100% Remote : Freedom to work from anywhere within your country of residence. Equity : Every role comes with valuable stock options. Values‑Driven Leadership Professional Growth Annual Paid Leave Geographic Specific Benefits Dynamic Team Culture #J-18808-Ljbffr
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Onboarding Specialist-va
hace 2 días
Buenos Aires, Argentina Connempathy A tiempo completoOnboarding Specialist – Owners Early‑stage startup building the operating system for small business ownership seeks an Onboarding Specialist to join our Customer Success Team. As an Onboarding Specialist, you will be responsible for onboarding and training all new customers, working closely with Sales, Customer Success, Marketing and Product teams to use...
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Onboarding Specialist
hace 1 semana
Buenos Aires, Argentina Second Degree A tiempo completoEn Second Degree, estamos llevando a cabo una búsqueda activa para **Onboarding Specialist** para una empresa de EE.UU. ¿Cuentas con un nível avanzado de inglés, cualquier experiência en Operaciones de Ventas, donde hayas tenido contacto directo con clientes/usuarios; preferiblemente en una startup tecnológica? No se busca experiência en ventas o...
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Buenos Aires, Argentina SAP A tiempo completoA leading technology company is seeking an Onboarding Specialist to facilitate a positive onboarding experience for new clients of their SaaS suite. This full-time role in Buenos Aires involves training clients, collaborating with teams to streamline onboarding, and managing client inquiries. Candidates should have a minimum of two years in customer service...
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Strategic Client Onboarding
hace 6 días
Buenos Aires, Argentina JPMorgan Chase & Co. A tiempo completoA leading financial services company is seeking a Client Account Services Specialist to manage complex client account onboarding and maintain key client relationships. The ideal candidate will have at least 4 years of client-facing experience, strong time management skills, and a proven ability to operate in a dynamic environment. This role offers a...
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Senior Client Onboarding
hace 6 días
Buenos Aires, Argentina JPMorgan Chase & Co. A tiempo completoA leading financial services firm in Buenos Aires seeks a Client Account Services Specialist to manage complex client account onboarding. The role involves developing onboarding strategies, managing client queries, and maintaining reference data integrity. Ideal candidates will have at least 4 years of client-facing experience, strong time management and...
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Buenos Aires, Argentina Connempathy A tiempo completoA growing startup in Buenos Aires seeks an Onboarding Specialist to join the Customer Success Team. This role involves onboarding and training new customers while collaborating closely with Sales, Marketing, and Product teams to enhance customer satisfaction. Candidates should have 2+ years in a customer-facing role, exceptional communication skills, and a...
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Client Onboarding Specialist
hace 5 días
Buenos Aires, Buenos Aires C.F., Argentina Jaguar International Services, SRL A tiempo completo $300.000 - $450.000 al añoJob Summary:The Intake Specialist plays a vital role in the process of onboarding potential clients. They are responsible for meeting with individuals engaging in services offered by the firm, confirming client information, communicating case eligibility options, and providing information regarding the process for relief options. The Intake Specialist is a...
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Onboarding Specialist
hace 9 horas
Buenos Aires, Argentina SAP A tiempo completoOnboarding Specialist – SaaS (English fluency required) Our client is a leading provider of enterprise‑grade attribution and marketing tracking software. Their innovative SaaS suite empowers performance marketing teams worldwide to drive ROI across affiliate, partner, and paid marketing channels. This role is based in our client’s new Puerto Madero...
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Client Onboarding
hace 2 días
Buenos Aires, Argentina Visa A tiempo completoA global financial services leader is looking for a Client Account Services Specialist. This role involves managing complex client account onboarding and maintaining strong client relationships. Ideal candidates will have at least 4 years of client-facing experience, effective problem resolution skills, and an ability to work in a dynamic environment....
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Remote SaaS Onboarding Specialist
hace 2 días
Buenos Aires, Argentina Cocos Capital A tiempo completoA SaaS company is seeking an Onboarding Specialist to enhance customer engagement and ensure smooth transitions onto their platform. You’ll manage onboarding for Spanish-speaking clients, providing personalized training and support. Ideal candidates should have at least two years of experience in customer success within the SaaS industry and be fluent in...
