Localization Quoting Specialist

hace 3 semanas

Buenos Aires, Argentina Parexel A tiempo completo

Localization Quoting Specialist – Life Sciences We are looking for a Localization Quoting Specialist – Life Sciences to join our team. The purpose of this job is to assess the scope of each project and complete a project quote, communicating as needed with the project management team to ensure that the client’s requests are met in a timely manner; and support the project completion process through the development and use of language tools and pilot processes. Responsibilities : Prepare quotes and calculate turnaround times for clients (administrative management). Conduct a follow‑up of quotes in order to achieve the target acceptance rate. Monitor client satisfaction and any increases/decreases in their use of services. Provide feedback on perceived client satisfaction and service completion. Detect new sales opportunities, bringing add‑on business and retaining existing accounts. Discuss and plan sales strategies for existing clients with the business developers. Advise the client on how to best manage a project, not only in terms of product specifications but also with regard to expenses. Try to reduce administrative tasks by implementing sales actions to improve workflows with existing clients and increase margins. Meet targets in the following KPIs: the amount of money quoted, the amount of money accepted and price per project of existing clients. Communicate project information to necessary parties in a clear, concise and professional manner. Convey specific client requests effectively to project managers. Finance governance: register the correct information from clients when creating projects in the system, such as legal entities, PO if needed, and billing schedule. Requirements : Essential – Fluent in English, excellent oral and written communication, comfortable speaking to clients at all levels via phone or video call. Desirable – Knowledge of another language. Essential – Total command of Microsoft Office. Desirable – Knowledge of XTM and/or Phrase, and FineReader. Experience – 2–4 years of customer‑facing activities related to the localization/translation/project management fields. Education : Middle or higher‑level vocational training in administration, or university degree. Desirable – Master’s degree. Benefits : National public holidays. Vacations: 3 weeks per year. Work laptop provided. At tbo., we believe that fostering an inclusive culture and a diverse environment makes us stronger. We are an equal opportunity employer, dedicated to creating a space where everyone can thrive and grow. We are committed to ensuring our hiring processes are fair, transparent, and in compliance with all legal and policy requirements, promoting a workplace free from discrimination. #J-18808-Ljbffr

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