Maintenance Renewals Specialist
hace 18 horas
Position Summary The Maintenance Renewals Specialist is responsible for driving renewals revenue for North American and Latin American customers (annual maintenance business base of $16M). They will track all maintenance contracts, ensure renewal quotes are accurate and generated on schedule, and follow through purchase order receipt in order to meet renewal revenue targets. This position interfaces closely with Sales, Order Management, Finance, and Service Delivery functions to ensure smooth and efficient quoting, order processing, and invoicing. This position also interfaces with Customers, Partners, and Distributors. Duties and Responsibilities Responsible for managing all support renewals for NA and LATAM (base of $16M in annual support revenues). Track all support contracts, expiration dates, and renewal quotes and bookings. Work closely with Sales to ensure understanding of the client’s support offerings, pricing, and how to quote. Support Regional Account Managers to ensure all renewal quotes are generated accurately and sent to Customers in a timely manner to ensure no lapses in support coverage. Educate and promote the value of the client support services to Sales, Partners, and Customers. Work with Sales Order Coordinators and IT to ensure accurate customer installed base information is maintained for accurate renewal quoting. Serve as Subject Matter Expert on support quoting, pricing, and order processing. Drive improvements in quoting and ordering processes for support. Assist Order Coordinators with questions or issues related to maintenance orders. Work with Distributors and Partners to ensure accurate maintenance quoting and discounts. Serve as primary contact for support quoting questions and inquiries. Work closely with Technical Support primes. Follow up on leads associated with non-entitled Customers who contact the client for support, entitlement questions, and issues associated with contract coverage. Onboard new maintenance customers, ensuring they receive a welcome package, know how to contact support, and have online accounts established. Report to Services and Sales leadership on renewal rates and performance on support revenue and margin targets. Requirements Experience and knowledge of annuity support processes (renewals management, quoting, pricing, etc.). Strong financial skills and understanding of support pricing models and discount structures. Experience working in both a direct customer business model and a channel partner and two tier distribution business models. Experience working with complex systems and offerings that include Hardware and Software. Strong organizational and reporting skills and attention to detail. Strong database management skills. Experience with Oracle is a plus. Excellent presentation, verbal, and written communications skills. Self‑managed and driven to improve processes and tools. Experience influencing and negotiating with sales, customers, and partners. #J-18808-Ljbffr
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NA & LATAM Maintenance Renewals Pro
hace 18 horas
Buenos Aires, Argentina Uptalent.io A tiempo completoA leading technology company is seeking a Maintenance Renewals Specialist to manage renewals revenue for North American and Latin American customers. The role involves tracking maintenance contracts, generating quotes, and ensuring smooth communication with Sales, Partners, and Customers. Candidates should have strong financial skills, experience with...
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Maintenance Renewals Lead – NA
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Buenos Aires, Argentina AAA-JLL - Argentina A tiempo completoA leading company in maintenance renewals is seeking a Maintenance Renewals Business Manager. This role is pivotal in driving renewals revenue for North American and Latin American customers, managing a business base of $16M. Responsibilities include tracking maintenance contracts, collaborating with Sales, and onboarding new customers. The ideal candidate...
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Maintenance Renewals Business Manager
hace 3 semanas
Buenos Aires, Argentina AAA-JLL - Argentina A tiempo completoDescriptionPosition SummaryThe Maintenance Renewals Business Manager is responsible for driving renewals revenue for North American and Latin American customers (annual maintenance business base of $16M). They will track all maintenance contracts, ensure renewal quotes are accurate and generated on schedule, and follow through purchase order receipt in order...
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Maintenance Renewals Business Manager
hace 6 horas
Buenos Aires, Argentina Techunting A tiempo completoDescription Position Summary The Maintenance Renewals Business Manager is responsible for driving renewals revenue for North American and Latin American customers (annual maintenance business base of $16M). They will track all maintenance contracts, ensure renewal quotes are accurate and generated on schedule, and follow through purchase order receipt in...
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Renewals Specialist
hace 1 semana
Buenos Aires, Argentina GreenGrowth CPAs A tiempo completoRenewals Specialist As a SaaS (Software as a Service) business, contract renewal is a critical function to support both our growth and day-to-day operations. Every customer is unique, and we work with some of the largest and most dynamic companies in the market. As a Renewals Specialist you will have the opportunity to learn to develop and negotiate...
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Buenos Aires, Argentina GreenGrowth CPAs A tiempo completoA SaaS Solutions Provider is seeking a Renewals Specialist in Buenos Aires to support their growth and day-to-day operations. The role involves negotiating commercial proposals, understanding customer needs, and delivering efficient renewal processes. Ideal candidates will have excellent organizational skills, an analytical mindset, and proficiency in Excel....
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Renewals Specialist
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Buenos Aires, Argentina Avature A tiempo completoAs a SaaS (Software as a Service) business, contract renewal is a critical function to support both our growth and day-to-day operations. Every customer is unique, and we work with some of the largest and most dynamic companies in the market. As a Renewals Specialist you will have the opportunity to learn to develop and negotiate commercial proposals to meet...
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Renewals Specialist
hace 2 semanas
Buenos Aires, Argentina Avature A tiempo completoAs a SaaS (Software as a Service) business, contract renewal is a critical function to support both our growth and day-to-day operations. Every customer is unique, and we work with some of the largest and most dynamic companies in the market. As a Renewals Specialist you will have the opportunity to learn to develop and negotiate commercial proposals to meet...
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Senior Maintenance Specialist
hace 2 semanas
Buenos Aires, Argentina Tetra Pak A tiempo completoAt Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good - protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. And we need people like you to make it happen._ **Job Summary**: At Tetra Pak we are looking for a Senior Maintenance Specialist who will...
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Senior Maintenance Specialist
hace 6 horas
Buenos Aires, Argentina Tetra Pak A tiempo completoAt Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good - protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. And we need people like you to make it happen._ **Job Summary**: At Tetra Pak we are looking for a Senior Maintenance Specialist, to...
