Senior Operations Specialist

Senior Operations Specialist Join to apply for the Senior Operations Specialist role at SAP Join to apply for the Senior Operations Specialist role at SAP Get AI-powered advice on this job and more exclusive features. We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. Role Purpose To support the Americas Strategy & Operations (S&O) Revenue Operations team by driving process excellence, enabling data‑driven decision‑making, and ensuring operational rigor. This role is ideal for a highly organized, analytical professional who thrives in a fast‑paced, cross‑functional environment and is passionate about improving business performance through structured processes and insights. Key Responsibilities Data Analysis & Reporting: Design and maintain dashboards, reports, and KP to monitor business performance. Deliver accurate recurring reports (weekly/monthly/quarterly). Conduct KPI analysis and trending to leverage actionable insights for leadership and stakeholders. Process Optimization & Governance: Support continuous improvement initiatives by collaborating with Rev Ops teammates to identify inefficiencies and propose scalable solutions. Execute standardized Go‑to‑market (GTM) activities to support the rollout and ongoing maintenance of the annual GTM process. Monitor and drive consistency of CRM data for usage in ongoing analysis and business recommendations. Project & Stakeholder Management: Coordinate and track progress of key initiatives, ensuring timely delivery and stakeholder alignment. Prepare materials for business updates and operational check‑ins. Help create and track project timelines and progress. Assist building Executive level presentations. Profile & Skills Strong analytical mindset with experience in data modeling, reporting, and visualization tools (e.g., Excel, Power BI, SAP Analytics Cloud). Highly organized and process‑driven, with a keen eye for detail and a proactive approach to problem‑solving. Excellent communication skills with the ability to convey complex information clearly and concisely. Comfortable working independently and collaboratively in a global, matrixed environment. Demonstrated ability to manage multiple priorities and meet tight deadlines. Experience & Qualifications 2–4 years of experience in business operations, revenue operations, or a related analytical role. Preference for bachelor’s degree in Business, Finance, Economics, Data Science, or a related field. Familiarity with SAP tools and systems is a plus. Experience supporting sales operations or finance teams is highly desirable. Requisition ID: | Work Area: Administration | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. Successful candidates might be required to undergo a background verification with an external vendor. For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. Any violation of these guidelines may result in disqualification from the hiring process. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e‑mail to Recruiting Operations Team: For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. #J-18808-Ljbffr