Customer Success and Review Specialist
hace 3 semanas
Customer Success and Review Specialist Company Overview: Join our team at J. Blanton Plumbing, a rapidly growing US-based company. We're seeking a Customer Success and Review Specialist to play a vital role in our marketing team. This position is designed to ensure that every customer feels heard, valued, and satisfied with our services. By focusing on post-service engagement, this role is key to enhancing our online reputation and building lasting relationships with our customers. Key Responsibilities Call Grading and Dispute Resolution : Evaluate customer service calls for quality, providing feedback to improve future interactions. Manage disputes regarding charges for Google Local Service Ads, ensuring fair and satisfactory resolutions. Review Solicitation : Actively solicit reviews from customers upon job completion, with a particular emphasis on Google Local Service Ads. Develop strategies to encourage feedback and share positive experiences. Review Management : Monitor and respond to reviews across various platforms. Craft responses that reflect our brand's commitment to customer satisfaction, addressing concerns and highlighting positive engagements. Customer Liaison : Serve as the primary point of contact for customers post-service. Work closely with our customer service team to resolve any issues, ensuring every customer is satisfied with the resolution. Success Story Promotion : Share compelling customer success stories and testimonials across our marketing channels. Highlight positive experiences to enhance our brand reputation and attract new customers. Requirements Proven experience in customer service, marketing, or a related field. Strong communication and interpersonal skills, with the ability to effectively address customer concerns and promote positive interactions. Experience in online review management and response strategies. Ability to work collaboratively within a team and across departments to resolve customer issues. Creative and strategic thinking, with the capacity to develop innovative approaches to soliciting and managing reviews. Bachelor's degree in Marketing, Communications, or related field is preferred. Benefits Competitive salary. Opportunity for growth in a dynamic and expanding company. Flexible remote work environment. Pay: From $17,000.00 per month #J-18808-Ljbffr
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Remote Customer Success
hace 3 semanas
Buenos Aires, Argentina Tools for Humanity A tiempo completoA growing service company is seeking a Customer Success and Review Specialist. This position focuses on post-service customer engagement to enhance satisfaction and online reputation. The ideal candidate will have experience in customer service and online review management, along with strong communication skills. This role offers a competitive salary and the...
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Customer Success Specialist
hace 2 semanas
Buenos Aires, Argentina SAP A tiempo completoToken Metrics is seeking a Cryptocurrency Customer Support Specialist that excels in meeting cryptocurrency customers' expectations, from answering questions on products and services to processing orders. You should assist in investigating issues that arise and resolving conflict from customer complaints to ensure customer satisfaction. To be successful as a...
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Customer Success Specialist
hace 1 día
Buenos Aires, Argentina Web: A tiempo completoA Customer Success Specialist develops and maintains long-term business relationships by serving as an internal advocate and client liaison. Typically a “people person,” by nature, they have a hybrid of soft and hard skills required to master technology and manage customer relationships. These professionals are driven to uncover the root cause of a...
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Customer Success Specialist
hace 2 semanas
Buenos Aires, Argentina BBVA A tiempo completoCustomer Success Specialist – Full-Time, Remote (U.S. Eastern Time Hours) About the Role: We’re a fast‑growing podcast studio producing branded B2B shows for corporate clients—and we’re hiring our first Customer Success Specialist. In this role, you’ll lead client relationships from onboarding through renewal, ensuring each podcast series...
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Customer Success Specialist
hace 3 días
Buenos Aires, Argentina CONEXIONHR A tiempo completoOur client is a fast-growing global software company providing connected solutions for modern product sellers. Their platform helps businesses manage inventory, automate workflows, and sell across multiple channels with confidence and scale. What we’re looking for:We are seeking a Customer Success Specialist to join a global team supporting over 4, SMB...
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Product Specialist
hace 4 días
Buenos Aires, Argentina Caterpillar A tiempo completo**Career Area**:Marketing / Sales / Product Support**: **IT'S YOUR TIME!** **It's Your Career. Make it Matter** Caterpillar is the world’s leading manufacturer of construction and mining equipment, diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. The company principally operates through its three primary segments -...
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Customer Success Specialist
hace 5 días
Buenos Aires, Argentina ChyronHego US Holding Corporation A tiempo completo**Customer Success Specialist** Looking for a talented Technical Support Specialist to join our Customer Success Team. You will be supporting all of our broadcast and sports venue clients around the world. From the Olympics to the Super Bowl to election nights, we power graphics and broadcast workflows for all the biggest names in broadcast and...
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Customer Success Management Specialist
hace 2 semanas
Buenos Aires, Argentina GlaxoSmithKline A tiempo completoCompany Description The European Innovation Academy (EIA) empowers universities and students worldwide to bridge the gap between academic theory and real‑world entrepreneurship. Through immersive programs, EIA collaborates with over 100 leading universities, helping students launch startups, gain mentorship from top industry experts, and master critical...
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Remote Support Specialist
hace 1 semana
Buenos Aires, Argentina Johnson & Johnson Family of Companies A tiempo completoA leading business solutions provider seeks a Customer Success Specialist to support clients in maximizing product value. Responsibilities include problem-solving, collaborating with teams, and monitoring customer satisfaction metrics. Ideal candidates will have 1-2 years of experience in customer success or account management and be proficient in English....
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Customer Success Specialist
hace 1 semana
Buenos Aires, Argentina Ecolab A tiempo completoCustomer Success Specialist (Remoto-argentina) Remoteco PLEASE APPLY THROUGH THIS LINK :Vivant is a hospitality and property technology ("Prop Tech") company that aims to provide traveling professionals, digital nomads, and experience seekers with beautiful places to stay in the best and most happening locations. We pride ourselves on authentic hospitality...