Customer Success Specialist
hace 4 semanas
A Customer Success Specialist develops and maintains long-term business relationships by serving as an internal advocate and client liaison. Typically a “people person,” by nature, they have a hybrid of soft and hard skills required to master technology and manage customer relationships. These professionals are driven to uncover the root cause of a problem, quickly analyze potential solutions, and make clear and informed recommendations. The best Customer Success Specialists demonstrate superb communication, organization, and time management skills, and are able to effectively handle a number of diverse and complex problems at the same time. Responsibilities Own overall relationship with assigned clients, including managing onboarding, implementation, training, increasing adoption, ensuring retention, and high levels of customer satisfaction. Establish a trusted and strategic advisor relationship to help drive continued value of our products and services. Maintain and develop customer success strategies and best practices, as well as customer support content, with the help of the creative team. Communicate effectively with both internal and external senior‑level management to understand customer needs, maximize retention and growth, and communicate learnings. Maintain existing customer success metrics and data as directed. Serve as day‑to‑day contact for assigned accounts, building trust and rapport while identifying areas of opportunity, highlighting best practices, and documenting them. Review the customer journey, identifying how it’s supported, taking a consultative approach in helping clients overcome issues and achieve goals. Facilitate interaction and workflow between project team members, including third‑party service providers, to ensure deliverables are on time. Collaborate, problem‑solve, and/or strategize upcoming client meetings with team members. Prepare necessary documentation or visuals for clients to demonstrate performance of campaigns; analyze trends in C‑Sat/NPS scores to identify areas of improvement. Work with the sales and marketing team to drill customer references and develop case studies. Qualifications 3‑5 years of experience in communications, marketing, sales, account management, or customer success. Proficient English level. Strong verbal and written communication, strategic planning, and project management skills. Analytical and process‑oriented mindset. Comfortable working across multiple departments in a deadline‑driven environment. Active team player, self‑starter, and multitasker who can quickly adjust priorities. Bachelor’s degree (preferred). Experience using CRM software and project management tools. Event planning experience a plus. Customer Success: 3 years (preferred). Sales: 3 years (preferred). Marketing/Communications: 3 years (preferred). English (required). #J-18808-Ljbffr
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Customer Success Specialist
hace 2 semanas
Buenos Aires, Argentina CONEXIONHR A tiempo completoOur client is a fast-growing global software company providing connected solutions for modern product sellers. Their platform helps businesses manage inventory, automate workflows, and sell across multiple channels with confidence and scale. What we’re looking for: We are seeking a Customer Success Specialist to join a global team supporting over 4, SMB...
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Customer Success Specialist
hace 1 semana
Buenos Aires, Argentina HeadX A tiempo completoOur client is a fast‑growing global software company providing connected solutions for modern product sellers. Their platform helps businesses manage inventory, automate workflows, and sell across multiple channels with confidence and scale. What we’re looking for A Customer Success Specialist to join a global team supporting over 4,000 SMB customers....
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Customer Success Specialist
hace 2 semanas
Buenos Aires, Argentina Gamdom A tiempo completoOur client is a fast-growing global software company providing connected solutions for modern product sellers. Their platform helps businesses manage inventory, automate workflows, and sell across multiple channels with confidence and scale. What we’re looking for: We are seeking a Customer Success Specialist to join a global team supporting over 4, SMB...
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Customer Success Specialist
hace 7 días
Buenos Aires, Argentina CONEXIONHR A tiempo completoOur client is a fast-growing global software company providing connected solutions for modern product sellers. Their platform helps businesses manage inventory, automate workflows, and sell across multiple channels with confidence and scale. What we’re looking for:We are seeking a Customer Success Specialist to join a global team supporting over 4, SMB...
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Customer Success Specialist
hace 2 días
Buenos Aires, Argentina CONEXIONHR A tiempo completoOur client is a fast-growing global software company providing connected solutions for modern product sellers. Their platform helps businesses manage inventory, automate workflows, and sell across multiple channels with confidence and scale. What we’re looking for: We are seeking a Customer Success Specialist to join a global team supporting over 4, SMB...
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Customer Success Specialist I
hace 5 días
Buenos Aires, Argentina Park Place Technologies S. R. L. - Argen A tiempo completoCustomer Success Specialist I The Customer Success Specialist I is responsible for developing account relationships with external customers as an extension of the Sales Team. This position is the key point of contact for customers and is responsible for facilitating all operational responsibilities that allow focus on selling and providing value to our...
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Customer Success Specialist
hace 3 días
Buenos Aires, Argentina ChyronHego US Holding Corporation A tiempo completo**Customer Success Specialist** Looking for a talented Technical Support Specialist to join our Customer Success Team. You will be supporting all of our broadcast and sports venue clients around the world. From the Olympics to the Super Bowl to election nights, we power graphics and broadcast workflows for all the biggest names in broadcast and...
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Customer Success Specialist I
hace 1 semana
Capital Federal, Buenos Aires, Argentina Park Place Technologies S. R. L. - Argen A tiempo completo**Customer Success Specialist I** The Customer Success Specialist I is responsible for developing account relationships with external customers as an extension of the Sales Team. This position is the key point of contact for customers and is responsible for facilitating all operational responsibilities that allow focus on selling and providing value to our...
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SaaS Customer Success
hace 2 semanas
Buenos Aires, Argentina Gamdom A tiempo completoA global software company is seeking a Customer Success Specialist to manage customer queues and provide operational support. The ideal candidate will have 1–3 years of experience in a SaaS environment, strong organizational skills, and be fluent in English. Responsibilities include handling customer requests via systems like Zendesk and Salesforce,...
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Customer Success Support Specialist
hace 3 días
Buenos Aires, Argentina Mailup + Contactlab A tiempo completoSiendo uno de los principales actores en el campo de las tecnologías de Marketing Digital, sabemos que nuestro éxito comienza con las personas y, por lo tanto, nuestra prioridad es crear un entorno que promueva el bienestar, el mérito y el desarrollo de ellas. Teniendo metas ambiciosas para los próximos años, buscamos un **Customer Success Support...
