Sales Service Delivery Manager
hace 2 semanas
Sales Service Delivery Manager – Cognizant About the Role A Sales Service Delivery Manager leads the strategic planning and operational backbone of the LATAM Small and Medium Business (SMB) sales organization. This role is pivotal in defining regional strategy, driving operational excellence across specialized support functions, and ensuring alignment across teams to meet ambitious quarterly performance targets. If you’re passionate about connecting data‑driven insights to actionable strategy and building scalable organizational capability, this is your opportunity to make a significant impact. In This Role, You Will Define and own quarterly sales targets and forecasting for LATAM, using advanced data models and business intelligence. Monitor performance against goals and conduct deep‑dive analyses to identify risks and opportunities. Ensure alignment between LATAM strategy and global/regional priorities. Prepare and present executive‑level performance and strategy reports. Direct and manage key operational support teams: Business Intelligence (BI), Automation/Process Improvement, Workforce Management (WFM), and Quality Assurance (QA). Ensure sellers and team leads have up‑to‑date product knowledge and training. Translate strategic objectives into enablement roadmaps for training and SME teams. Work Model We believe hybrid work is the way forward. This is a hybrid position requiring 3 days a week in a client or Cognizant office in Buenos Aires, Argentina. Regardless of your working arrangement, we support a healthy work‑life balance through our wellbeing programs. What You Need To Have To Be Considered 5+ years of experience in sales strategy, business operations leadership, or management consulting. Proven expertise in quarterly target setting, financial forecasting, and strategic planning. Experience managing multiple operational functions (BI, WFM, QA). Strong understanding of BI, Automation, and WFM in a sales environment. In‑depth knowledge of Online Ads products. Native‑level Spanish and advanced (C1/C2) English proficiency. These Will Help You Stand Out Experience in digital advertising or technology sectors. Ability to lead cross‑functional teams and drive strategic alignment. Passion for operational excellence and scalable enablement. Strong stakeholder management and influence across global/regional levels. Benefits A career in one of the largest and fastest growing IT services providers worldwide. Ongoing support and funding with training and development plans. Opportunity to work for leading global companies. Our work environment is diverse, collaborative and inclusive. We create conditions for everyone to thrive. A highly competitive salary and great benefits, such as OSDE for you and your primary family group, annual bonus, and many other benefits that will be shared during the selection process. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Project Management and Information Technology Industries IT Services and IT Consulting and Business Consulting and Services Referrals increase your chances of interviewing at Cognizant by 2x. #J-18808-Ljbffr
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Buenos Aires, Argentina OneSeven Tech A tiempo completoAbout the Role : The Service Delivery Manager is a critical role responsible for ensuring the seamless and efficient delivery of services to our clients. You will lead a team of service delivery professionals, overseeing all aspects of the service lifecycle, from onboarding to ongoing support and account management. Responsibilities Develop and implement...
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Buenos Aires, Argentina Aleph Holding A tiempo completoXelere Service Delivery Manager SupportYourApp Who are we?SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to be a part of the world's leading hardware, software, or SaaS... Service Delivery Manager (SDM) Service...
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Service Delivery Manager
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Sales Service Delivery Manager
hace 2 semanas
Buenos Aires, Argentina Cognizant A tiempo completoAbout the role As a Sales Service Delivery Manager, you will lead the strategic planning and operational backbone of the LATAM Small and Medium Business (SMB) sales organization. This role is pivotal in defining regional strategy, driving operational excellence across specialized support functions, and ensuring alignment across teams to meet ambitious...
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Buenos Aires, Argentina Thales A tiempo completoThales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000...
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Buenos Aires, Argentina Expereo A tiempo completoExpereo believes in the power of Internet connectivity. As the world's largest provider of managed internet, SD-WAN/SASE, and Cloud connectivity solutions, we power enterprises and government sites worldwide, helping to enhance every business' productivity with flexible and optimal Internet performance. We strive to design services and solutions to meet...
