Client Success Operations Lead | Buenos Aires | Remote

hace 3 días

Municipio de Rincón de los Sauces, Argentina OpsArmy Careers A tiempo completo

Client Success Operations Lead | Buenos Aires | Remote Join to apply for the Client Success Operations Lead | Buenos Aires | Remote role at OpsArmy Careers Position Type: Full-Time Location: Remote Apply here: About the Role The Client Success Operations Lead is responsible for ensuring clients remain confident, supported, and satisfied while talent delivers consistent, high-quality work. This role blends relationship management with people leadership and operational follow-through. You'll focus on client retention by monitoring account health, resolving concerns, and ensuring service commitments are met. Internally, you'll guide talent through coaching, feedback, and performance alignment—helping teams understand expectations and succeed in their roles. Key Responsibilities Build and maintain strong client relationships focused on retention Monitor account health and surface risks early Support talent through coaching conversations and check-ins Align team output with client expectations and service standards Oversee onboarding and transitions for new team members Track performance trends and operational metrics Ensure SOPs are followed and updated when workflows evolve De‑escalate concerns with clarity, empathy, and solutions Qualifications Background in client success, operations, or service delivery Experience handling client concerns and long‑term accounts Experience supporting or coaching team members Strong judgment, communication, and follow-through Comfortable working in fast‑paced, remote environments Apply here: Job Details Seniority level: Not Applicable Employment type: Full-time Job function: Management and Manufacturing Industries: Technology, Information and Internet #J-18808-Ljbffr

  • Client Success Operations Lead | Buenos Aires | Remote

    hace 5 días

    Municipio de Rincón de los Sauces, Argentina OpsArmy Careers A tiempo completo

    Client Success Operations Lead | Buenos Aires | Remote Join to apply for the Client Success Operations Lead | Buenos Aires | Remote role at OpsArmy Careers Position Type: Full-Time Location: Remote Apply here: https://operationsarmy.com/application About the Role The Client Success Operations Lead is responsible for ensuring clients remain confident,...

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    hace 3 días

    Municipio de Rincón de los Sauces, Argentina OpsArmy Careers A tiempo completo

    A forward-thinking tech company is looking for a Client Success Operations Lead to manage client relationships and ensure satisfaction with services delivered. In this role, you'll guide teams, monitor account health, and de-escalate concerns effectively. Candidates should have experience in client success or operations, strong communication skills, and the...

  • Client Success Operations Lead — Remote

    hace 5 días

    Municipio de Rincón de los Sauces, Argentina OpsArmy Careers A tiempo completo

    A forward-thinking tech company is looking for a Client Success Operations Lead to manage client relationships and ensure satisfaction with services delivered. In this role, you'll guide teams, monitor account health, and de-escalate concerns effectively. Candidates should have experience in client success or operations, strong communication skills, and the...

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    hace 2 semanas

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