Dutch Training
hace 4 días
We are seeking an experienced Training & Quality Manager to join our dynamic team in Casablanca. In this pivotal role, you will oversee the development and implementation of quality and training processes that enhance the performance and skills of our production teams. As the key point of contact for our clients on quality and training matters, you will play a crucial role in ensuring that our procedures meet the highest standards. If you are passionate about driving quality improvement and developing talent, this is the perfect opportunity for you to make a significant impact.
Your TasksCoordinate and Manage Training Department
- Implement customer training plans with the support of trainers.
- Design, update, and archive training materials, including modules, guides, and tests.
- Oversee the deployment of customer training courses in collaboration with trainers.
Manage Quality and Training Activities
- Develop and maintain Quality monitoring tools.
- Implement the Group's Quality policy in coordination with HR, Site General Manager, and Operations Managers.
- Produce and analyze activity reports using internal tools.
- Update and manage documentation, databases, and knowledge bases.
- Centralize and disseminate quality knowledge across the team using appropriate tools.
Monitor and Control Quality/Training Activities
- Track indicators and implement action plans and audits.
- Conduct document and data entry quality checks.
- Prepare reports on activities, audits, and recommendations.
- Organize and lead meetings, both internally and with Chief Development Officers (CDOs).
Team Management
- Manage a team of trainers, quality, and process managers.
- Develop the skills of team members.
- Create and enforce a training and quality team pay plan.
- Training Engineering
- Analyze training needs for business, product, and cross-functional skills.
- Develop a training schedule based on the needs of all production teams, including customer service representatives, supervisors, and trainers.
- Fluent Dutch or Flemish with English (C level), French is a plus.
- Strong experience in training and quality management.
- Excellent organizational and coordination abilities.
- Proficiency in developing and implementing quality monitoring tools.
- Ability to manage teams and develop staff skills effectively.
- Strong analytical skills and experience in reporting.
- Ability to lead meetings and collaborate with multiple stakeholders.
- Proficiency in managing and updating documentation and databases.
- Knowledge of training needs analysis and training schedule development.
- Opportunity to lead a dynamic team and shape training and quality processes.
- Engage in a role that directly impacts the skills development and performance of production teams.
- Collaborate with diverse departments and senior management.
- Competitive compensation package with opportunities for career growth.
- Be part of a company committed to continuous improvement and quality excellence.
Casablanca, Morocco
-
Dutch Game Host
hace 3 días
Buenos Aires, Argentina Recruit4Work SL A tiempo completoExciting Opportunity in MadridWe are seeking a charismatic Dutch Game Presenter to join our team in Madrid, Spain. As a Game Presenter, you will be responsible for hosting live casino games on camera, providing an engaging and entertaining experience for our players.Key Responsibilities:Host live casino games on camera, interacting with players and creating...
-
Dutch or Flemish Administrative Agent
hace 4 horas
Buenos Aires, Argentina Recruit4Work SL A tiempo completoRelocate to Casablanca and start your adventure abroad! We are currently looking for admin employees to join our team in Casablanca. While starting a new challenging job there, you are also able to discover all that Casablanca has to offer. You can enjoy the unique architecture, try Moroccan cuisine and experience the rich culture and history of Casablanca....
-
Dutch Game Presenter
hace 4 días
Buenos Aires, Argentina Recruit4Work SL A tiempo completoReady for a sunny job in Spain? ☀️ Want to trade your routine for sangria and new friends? We've got exciting news for you! Our client, a Swedish powerhouse with 11,000 stars across 20 sites, leads in online casino products. They want YOU to join their party in Madrid! We're looking for lively Game Presenters. You'll host casino games live on...
-
Content Moderator with Dutch
hace 4 días
Buenos Aires, Argentina Wibit Consulting & Services (WibitCS) A tiempo completoIn collaboration we are working with a BPO with great employee satisfaction ratings to find Dutch-speaking Content Moderators. Location: Thessaloniki, GreeceWork Model: On-siteEmployment type: Full-timeDUTIES AND RESPONSIBILITIES:Review content such as videos, news stories, still pictures, political ads, and social media profilesScore this content on areas...
-
Dutch Customer Service Advisor
hace 4 días
Buenos Aires, Argentina Recruit4Work SL A tiempo completoAre you done with the fact that every day is the same? Switch it up and take on a new adventure by starting a new job abroad! You can experience a new job in which you can grow on a professional level. But also experience a new country, a new culture, meet new people and learn a new language. Barcelona is the perfect city for this new adventure! With its...
-
Buenos Aires, Argentina Hartmann Recruitment A tiempo completo{"title": "Dutch-Speaking Content Moderator Role", "description": "Are you a detail-oriented and proactive individual with a passion for language and culture? We're seeking a Dutch-speaking Content Moderator to join our team in Lisbon, Portugal.This is a fantastic opportunity to live and work in a vibrant city known for its rich culture, stunning coastlines,...
-
Customer Support Agent with Dutch
hace 3 días
Buenos Aires, Argentina Wibit Consulting & Services (WibitCS) A tiempo completoJob Title: Chat Customer Support Agent with DutchWe are seeking a highly skilled and motivated Chat Customer Support Agent with Dutch language proficiency to join our team at Wibit Consulting & Services (WibitCS).Job Summary:The successful candidate will be responsible for providing exceptional customer service to clients through chat and email, resolving...
-
Dutch Customer Service
hace 4 días
Buenos Aires, Argentina Recruit4Work SL A tiempo completoFor one of the biggest names in tech, we are looking for Customer Service agents. In this challenging role, you will help end clients solve technical problems and answer any questions they may have. Our ideal candidate isA natural team player - we believe in supporting and developing our peopleSomeone who loves to give and receive fantastic customer service...
-
Dutch Customer Service
hace 3 días
Buenos Aires, Argentina Recruit4Work SL A tiempo completoAre you someone who likes to help people with their questions and do you want to experience the Mediterranean life? Then we have the job for you! We are looking for customer service representatives who can ensure a friendly and positive customer service experience for the customers. While doing this you can experience the Mediterranean life by living in...
-
Dutch Customer Service Representative
hace 1 día
Buenos Aires, Argentina Recruitas A tiempo completoCustomer Service Representative Opportunity in GreeceOur client, a global customer service company, is seeking a highly motivated and customer-focused individual to join their team in Greece. As a Customer Service Representative, you will be responsible for providing exceptional service to clients, resolving issues, and ensuring customer satisfaction.Key...
-
Buenos Aires, Argentina Recruit4Work SL A tiempo completoAbout the RoleWe are seeking a highly motivated and customer-focused Dutch/Flemish Inbound or Outbound Client Advisor to join our team. As a key member of our sales team, you will be responsible for delivering exceptional customer service and sales support to our clients.Key ResponsibilitiesProvide high-quality customer service to clients via phone, email,...
-
Dutch or Flemish Customer Care
hace 4 días
Buenos Aires, Argentina Recruit4Work SL A tiempo completoThinking about moving abroad? Check out Bulgaria, with its black sand beaches, hot springs and natural and handmade landmarks Bulgaria is a beautiful country to live in. Not only can you start living in Bulgaria you can also start to work there. We can offer you a position in a people-orientated, ambitious company. Want to start this new adventure in your...
-
Cloud Solutions Specialist with Dutch
hace 3 días
Buenos Aires, Argentina Wibit Consulting & Services (WibitCS) A tiempo completoJob Title: Cloud Solutions Specialist with DutchWe are seeking a highly skilled Cloud Solutions Specialist with Dutch language proficiency to join our team at Wibit Consulting & Services (WibitCS). As a key member of our cloud solutions team, you will be responsible for driving sales opportunities and delivering exceptional customer care to top tech...
-
Dutch Customer Support Specialist
hace 3 días
Buenos Aires, Argentina Work International A tiempo completoCustomer Service OpportunityJoin a multinational business process outsourcing provider as a Customer Service Representative in Sunny Cyprus.Our Client is a leading company in the industry, providing technical support, customer service, and other services globally through a large team of employees and support centers.The company's vision is to create...
-
Customer Support Team Leader with Dutch/Flemish
hace 4 días
Buenos Aires, Argentina Wibit Consulting & Services (WibitCS) A tiempo completoIn collaboration we are working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Team Leader to join their Customer Support teams in Riga.Location: Riga, LatviaEmployment type: Full-timeDUTIES AND RESPONSIBILITIES:To motivate, develop, and mentor team members in a dynamically changing environmentDrive process performance to achieve...
-
Dutch or Flemish Technical Support Agent
hace 4 horas
Buenos Aires, Argentina Recruit4Work SL A tiempo completoRelocate to Casablanca and start your adventure abroad! We are currently looking for admin employees to join our team in Casablanca. While starting a new challenging job there, you are also able to discover all that Casablanca has to offer. You can enjoy the unique architecture, try Moroccan cuisine and experience the rich culture and history of Casablanca....
-
Buenos Aires, Argentina Wibit Consulting & Services (WibitCS) A tiempo completoCustomer Service Representative OpportunityWe are seeking a highly skilled Customer Service Representative to join our team at Wibit Consulting & Services (WibitCS). As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving issues, and promoting our products.Key Responsibilities:Handle...
-
Buenos Aires, Argentina Hartmann Recruitment A tiempo completoReady to take on a new challenge in the beautiful Portuguese capital? Join the team as a Dutch-speaking Content Moderator for one of the world’s leading social media platforms. In this role, you’ll be at the forefront of ensuring a safe and engaging environment for users across the globe. Living in Lisbon, you’ll experience a vibrant city known for...
-
Cloud Solutions Specialist with Dutch
hace 4 días
Buenos Aires, Argentina Wibit Consulting & Services (WibitCS) A tiempo completoIn collaboration we have partnered with a leading BPO company which supports top tech brands in providing exceptional customer care. We’re looking for a Dutch speaking client-facing Cloud Solutions Specialist able to drive sales opportunities based on knowledge of Modern Workplace, Data and BI, Apps and Infra, and Business Applications.Location: Malaga,...
-
Dutch or Flemish Customer Service
hace 4 días
Buenos Aires, Argentina Recruit4Work SL A tiempo completoAre you a people person and like helping others with their questions? Then we are looking for you. For our customer we are looking for inbound call center agents who can answer customer question in an enthusiastic, friendly and respectful way. This position is available in Valencia. You will need to relocate to Valencia where you can experience the city to...