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Italian Customer Support Service Advisors
hace 2 meses
Company Overview: Join our dynamic and multicultural team in Athens We are a leading company in the customer support industry, dedicated to providing top-notch service to our clients. We are currently seeking Italian-speaking Customer Support Service Advisors to work either on-site or remotely from Athens, Greece. Candidates must reside in Greece and possess a valid work permit.
Position: Italian Customer Support Service Advisor
Location: Athens, Greece (On-site or Remote)
Type: Full-time
Key Responsibilities:
- Deliver exceptional customer service and support to Italian-speaking customers via phone, email, and chat.
- Address and resolve customer inquiries, concerns, and technical issues in a professional and timely manner.
- Maintain comprehensive knowledge of our products and services to effectively assist customers.
- Collaborate with team members and other departments to ensure a seamless customer experience.
- Accurately document customer interactions and update customer records in the database.
Requirements:
- Fluent in Italian (both written and spoken) is essential.
- Proficiency in English (written and spoken).
- Previous experience in customer support or a related field is a plus.
- Strong communication and interpersonal skills.
- Ability to work efficiently in a fast-paced environment and manage multiple tasks simultaneously.
- Positive attitude, problem-solving skills, and a willingness to learn.
- Must reside in Greece and have a valid work permit.
What We Offer:
- Competitive salary and performance bonuses.
- Flexible working options: on-site or remote from Athens.
- Health insurance and additional benefits.
- Ongoing training and professional development opportunities.
- Supportive and diverse work environment.
How to Apply: If you are passionate about providing excellent customer service and meet the requirements listed above, we would love to hear from you Please send your updated CV in English
