Dutch Quality Manager

hace 5 días


Buenos Aires, Argentina Recruit4Work SL A tiempo completo

Looking to relocate to a city with a rich culture? You can find many landmarks that show the Arabic and French colonial heritage of Morocco and try the famous Moroccan fresh mint tea. Walking through Morocco will feel like walking through history Not only can you enjoy the beautiful city of Tangier, but you can also start to work there.

We are looking for a talented and enthusiastic Quality Manager to ensure that procedures are followed and quality is assured. Together with the Team Manager, you will discuss reporting and make adjustments where necessary. In this role you work closely with your colleagues from the call centre but also with the quality manager of the customer.

Your profile:
  • You speak Dutch fluently. English and French are an important plus.
  • You have at least 5 years of work experience in a managerial position, preferably in the contact center industry.
  • You can put yourself in someone else's shoes and want to make others better.
  • You have good numerical insight and analytical skills.
  • You are stress-resistant and know how to plan and organize your tasks smoothly. You keep your eye on your goals to be achieved and think in terms of solutions.
  • You work proactively and independently, you have a hands-on mentality and are decisive.
  • You can handle standard MS Office tools well and you can easily master various internal applications and systems.
Your Responsibilities:
  • Driving performance: partner and consult with operational management to conduct a quantitative & qualitative analysis of performance.
  • Provide quality solutions to improve performance based on the KPIs.
  • Attend calibrations with Team Manager every month to assess team performance.
  • Apply calibration for the team. Manage these sessions and ensure that everyone scores according to the guidelines.
  • Developing Team Members: Observing team members' performance, providing feedback, and coaching individuals to grow and develop.
  • Through Business Reviews you discuss current performance with the customer and make plans for the future.
Benefits:
  • A professional environment with Belgian and Belgian-Moroccan management.
  • A competitive salary supplemented with bonuses.
  • Complementary health insurance, where your family can also be included.
  • A contract of indefinite duration (CDI).
  • Comfortable offices in Tangier.
  • Housing assistance.
Location

Tangier, Morocco


  • Dutch Training

    hace 5 días


    Buenos Aires, Argentina Recruit4Work SL A tiempo completo

    We are seeking an experienced Training & Quality Manager to join our dynamic team in Casablanca. In this pivotal role, you will oversee the development and implementation of quality and training processes that enhance the performance and skills of our production teams. As the key point of contact for our clients on quality and training matters, you will play...


  • Buenos Aires, Argentina Global Career A tiempo completo

    Are you seeking an opportunity for an international career in customer service within an exciting, multicultural environment in sunny Greece? Do you possess strong communication skills in both Dutch and English?Come to Greece, work in Dutch, and become part of our Dutch team! In the role of a customer service specialist, your daily tasks will...


  • Buenos Aires, Argentina Welocalize, Inc. A tiempo completo

    About the RoleWe are seeking a highly skilled Dutch Expert Rating Analyst to join our team at Welocalize, Inc. in Buenos Aires, Argentina.As a Dutch Expert Rating Analyst, you will play a crucial role in analyzing and improving AI-driven online advertising platforms.You will help establish benchmarks and guidelines for data used to train AI models,...

  • Dutch Video Editor

    hace 5 días


    Buenos Aires, Argentina Bored Panda A tiempo completo

    About Bored PandaWe are a leading tech-driven media and entertainment company, producing uplifting content in 17 languages for people of all ages. Our mission is to fight boredom and bring joy to billions of people worldwide.Job DescriptionWe are seeking a talented Dutch Video Editor to join our dynamic team. As a key member of our content creation team, you...


  • Buenos Aires, Argentina Wibit Consulting & Services (WibitCS) A tiempo completo

    Job Title: Chat Customer Support Agent with DutchWe are seeking a highly skilled and motivated Chat Customer Support Agent with Dutch language proficiency to join our team at Wibit Consulting & Services (WibitCS).Job Summary:The successful candidate will be responsible for providing exceptional customer service to clients through chat and email, resolving...

  • Dutch Video Editor

    hace 3 días


    Buenos Aires, Argentina Bored Panda A tiempo completo

    About UsWe are a leading tech-driven media and entertainment company, producing uplifting content in 17 languages for people of all ages. Our team comprises over 600 creative individuals who work from 42 different countries and 4 offices, located in Vilnius, Lithuania.Job DescriptionWe are seeking a talented Dutch Video Editor to join our team. As a key...


  • Buenos Aires, Argentina Wibit Consulting & Services (WibitCS) A tiempo completo

    In collaboration we are working with a leading Outsourcing/BPO company that is looking to recruit a Dutch-speaking Customer Experience Specialist to join a brand-new team for a Fintech company.Location: Valencia, SpainEmployment type: Full-time (39h)Remuneration: Base salary.DUTIES AND RESPONSIBILITIES:Communicate with customers through various channels...


  • Buenos Aires, Argentina Huel A tiempo completo

    Quality Assurance ManagerWe are seeking a highly skilled Quality Assurance Manager to join our team at Huel. As a key member of our quality team, you will be responsible for ensuring the safety and quality of our products, from raw materials to finished goods.Key Responsibilities:Develop and implement quality management systems to ensure compliance with...

  • Dutch Customer Service

    hace 4 días


    Buenos Aires, Argentina Recruit4Work SL A tiempo completo

    Are you someone who likes to help people with their questions and do you want to experience the Mediterranean life? Then we have the job for you! We are looking for customer service representatives who can ensure a friendly and positive customer service experience for the customers. While doing this you can experience the Mediterranean life by living in...


  • Buenos Aires, Argentina Recruit4Work SL A tiempo completo

    Thinking about moving abroad? Check out Bulgaria, with its black sand beaches, hot springs and natural and handmade landmarks Bulgaria is a beautiful country to live in. Not only can you start living in Bulgaria you can also start to work there. We can offer you a position in a people-orientated, ambitious company. Want to start this new adventure in your...


  • Buenos Aires, Argentina Recruit4Work SL A tiempo completo

    About the RoleWe are seeking a highly motivated and customer-focused Dutch/Flemish Inbound or Outbound Client Advisor to join our team. As a key member of our sales team, you will be responsible for delivering exceptional customer service and sales support to our clients.Key ResponsibilitiesProvide high-quality customer service to clients via phone, email,...


  • Buenos Aires, Argentina Welocalize, Inc. A tiempo completo

    Dutch Expert Rating Analyst (Based in Argentina) Welocalize is an award-winning localization and AI data company. We run some of the world’s largest AI model relevance rating programs and we want you to join our team of Expert Rating Analysts! We are looking for Dutch speakers based in Argentina to join our team as an Expert Rating Analyst. As an Expert...

  • Quality Manager

    hace 4 meses


    Capital Federal, Buenos Aires, Argentina Tbo A tiempo completo

    Our company is an award-winning localization and data transformation company. We run one of the world’s largest Ads Rating Programs and we want you to join our team of Data Analysts. Project Details **Location**: Remote/work from home. Buenos Aires, Argentina - Note: Even though the position is WFH, you must reside in Argentina. This will be automatically...


  • Buenos Aires, Argentina HITACHI ENERGY BRASIL LTDA. A tiempo completo

    Job Summary:We are seeking a highly skilled Quality and Continuous Improvement Manager to join our team at HITACHI ENERGY BRASIL LTDA. This role will be responsible for defining and implementing strategic actions to improve Quality in the entire value chain, managing global quality processes, and driving quality-related certification activities and...

  • Technical Quality Manager

    hace 4 semanas


    Buenos Aires, Argentina SAP SE A tiempo completo

    Job Title: Technical Quality ManagerSAP is seeking a highly skilled Technical Quality Manager to join our team. As a trusted advisor to our customers, you will be responsible for defining and orchestrating the portfolio of services to SAP Premium Engagement Customers.Key Responsibilities:Define and execute the portfolio of services to SAP Premium Engagement...

  • Quality Manager

    hace 4 meses


    Buenos Aires, Argentina Danone A tiempo completo

    About the job Al asumir la posición de **Quality Manager**, dentro de la unidad de negocios de **Nutrición Especializada**, en la planta de **Garín**, tendrás el desafío de ofrecer las promesas de valor a los clientes y consumidores al garantizar la conformidad de los productos, procesos y comportamientos. **Entre sus responsabilidades principales,...


  • Buenos Aires, Argentina Simcorp A tiempo completo

    Who we are: For over 50 years, we have worked closely with investment and asset managers to become the world’s leading provider of integrated investment management solutions. We are 3,000+ colleagues with a broad range of nationalities, educations, professional experiences, ages, and backgrounds in general. SimCorp is an independent subsidiary of the...

  • Technical Quality Manager

    hace 4 semanas


    Buenos Aires, Argentina SAP A tiempo completo

    Unlock Business Potential with SAPSAP is a leading provider of enterprise software solutions, empowering businesses to run better and make a greater impact. As a Technical Quality Manager, you will play a critical role in driving digital transformation and delivering exceptional customer experiences.Key Responsibilities:Define and orchestrate SAP Premium...

  • Technical Quality Manager

    hace 4 semanas


    Buenos Aires, Argentina SAP A tiempo completo

    **We help the world run better** At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...


  • Buenos Aires, Argentina Wibit Consulting & Services (WibitCS) A tiempo completo

    In collaboration we are working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Team Leader to join their Customer Support teams in Riga.Location: Riga, LatviaEmployment type: Full-timeDUTIES AND RESPONSIBILITIES:To motivate, develop, and mentor team members in a dynamically changing environmentDrive process performance to achieve...