Pre-Sales Engineer

About Us

EdgeUno: Your Key to LATAM
At EdgeUno, we are pioneering the next era of digital empowerment and connectivity. With 50+ modern data centers across Latin America, we provide high-performance infrastructure, low-latency connectivity, and seamless cloud deployment. From powering gaming and streaming experiences to enabling enterprises and ISPs, our best-connected network spans continents to deliver innovation without borders. Join us in revolutionizing digital experiences and shaping the future of connectivity.

Job Description

We are seeking a highly qualified Pre-Sales Engineer to join our team and manage diverse pre-sales projects across the globe. This role will serve as the technical bridge between customers, sales, and operations, ensuring that EdgeUno delivers innovative solutions aligned with business goals.

The ideal candidate is a proactive problem solver with exceptional communication skills, strong technical expertise, and the ability to translate complex solutions into clear value for customers. At EdgeUno, you'll collaborate across teams, lead strategic opportunities, and help shape customer success while contributing to the company's global growth.

Core Responsibilities

• Act as the primary technical liaison for account managers, customers, pricing team, project managers, and Network Operations
• Identify technical solutions and define requirements for service implementation, considering customers' existing solutions, key locations, and technical needs
• Collaborate with Sales, Carrier Relations, Marketing, Product Managers, and Network Engineers to develop solutions aligned with EdgeUno's strategic goals
• Support the team in identifying and qualifying business opportunities, recognizing customer technical objections, and developing strategies to overcome blockers
• Drive the adoption of Qualtrics solutions within strategic accounts, expanding usage across departments and translating technical features into business value
• Prepare requests for proposals, quotations, and information in a complete and well-structured manner for sales representatives and/or customers
• Build strong relationships with key customers in the territory, serving as reference accounts and supporting account teams in planning to generate new business
• Develop and present business cases for sales projects
• Lead Kickoff Meetings both internally and with clients for closed deals
• Manage the pricing process for all assigned opportunities and leads
• Present, demonstrate, and communicate the technical capabilities of the company's portfolio
• Respond to initial product requests and escalate product issues for discussion and resolution with Product and Engineering teams

Requirements

• English level C1+ is mandatory
  
• Bachelor's degree in IT, Telecommunications, or a related field
• Minimum of 5 years of sales support experience in the telecom industry
• Solid experience with connectivity products and services, including IP Transit, DIA, MPLS, EPL, Wave, and Submarine capacity
• Ability to present the big picture, design solutions to address customer needs, identify business challenges, and develop tailored solutions to solve them
• Strong customer focus and results-oriented mindset
• Experience preparing and responding to emails, proposals, bids, RFIs, and RFPs
• Excellent interpersonal and professional communication skills, both verbal and written, across multiple formats (face-to-face, phone, and email) in English; Spanish and/or Portuguese are a plus
  

Preferred Qualifications / Nice to Have

• Experience in a telecom startup or high-growth company.
• Passion for innovation and technology-driven business models.

What We Offer

At EdgeUno, we offer a competitive compensation package, development and training opportunities to shape and realize your career goals, a trustful environment where you can be yourself, share your thoughts, and create a valued partnership. We're looking for someone who shares our passion for innovation and our commitment to deliver a turnkey experience for cloud, gaming, streaming, and content companies who want to accelerate their expansion in Latin America with a customer-first focus. Join us and make an impact

Note

Please submit your resume in English. Resumes in other languages may not be considered.