Account Executive, SMB
hace 2 semanas
Account Executive at Handoff You will play a key role in growing Handoff by building strong client relationships and driving adoption of our platform. Collaborate with product and marketing to shape our client strategy and make a real impact. You you will be responsible for communicating the value proposition of the product and address any objections or concerns raised by users. What you'll do
- Demonstrate expertise and comprehensive understanding of our product, it's features, and it's core value proposition.
- Leverage your product knowledge to drive user engagement, activation, and conversion from the Trial period into subscribers.
- Guide Users through specific actions and features within the product that are correlated with conversion success (Activation).
- Provide personalized support and guidance to help Users maximize the value they derive from the product during the trial period.
- Actively monitor user progress and intervene when necessary to address barriers to Activation.
- Conduct quick and compelling product demonstrations tailored to the needs and interests of individual Users.
- Effectively communicate the value proposition of the product and address any objections or concerns raised by Users.
- Utilize objection handling techniques to overcome hesitations and build confidence in the decision to subscribe.
- Facilitate subscription starts by guiding Users through the payment process over the phone or through online channels.
- Meet or exceed monthly and quarterly conversion targets while maintaining a high level of customer satisfaction.
- Product obsessed, passionate about how the App can change the lives of Users.
- Tech-savvy, always finding ways to make your process more efficient and effective.
- Deep familiarity with Sales tech stacks — CRM (Hubspot), VoIP, Product Analytics tooling, etc.
- Excited by the hustle and grit it requires to be on the frontlines of early product adoption.
- Problem-solver, finding workarounds and removing blockers — you aren't blocked easily.
- Excited about being a part of a startup environment and rolling up your sleeves to get things done.
- Near-native English skills — you can jump into any conversation or write with confidence.
- Get paid in USD and take advantage of unlimited paid time off (PTO).
- Be part of a high-growth startup shaping the future of remodeling and construction.
- Work with a passionate, global team of experts from leading tech companies.
- Help build a company that values innovation, creativity, and efficiency.
Please note that we will only consider applications submitted in English.
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