Empleos actuales relacionados con Senior, Technical Support Engineer - Buenos Aires, Buenos Aires C.F. - Epsilon
-
Senior Technical Support Engineer
hace 2 semanas
Buenos Aires, Buenos Aires C.F., Argentina BriteCore A tiempo completoWho We AreAt BriteCore, we're a dynamic, forward-thinking company on a mission to empower Property & Casualty (P&C) insurers to grow their business and achieve operational efficiencies with modern cloud-native technology.Our software platform is mission-critical, enabling carrier customers to manage policies, billing, and claims with an all-in-one core...
-
Technical Support Engineer I
hace 2 semanas
Buenos Aires, Buenos Aires C.F., Argentina GoFundMe A tiempo completoWant to help us help others? We're hiring GoFundMe is the world's most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40...
-
Technical Support Engineer, Agriculture
hace 2 semanas
Buenos Aires, Buenos Aires C.F., Argentina Momentive A tiempo completoJob Title:Technical Support Engineer, AgricultureSummary:As the Technical Support Engineer, you will drive growth for Momentive's products among agricultural input formulators across Spanish-speaking South America, with a strong emphasis on Argentina. You will build relationships through in-can distributors and direct customers, while delivering expert...
-
Technical Support Engineer
hace 2 semanas
Buenos Aires, Buenos Aires C.F., Argentina SCI Comunidad A tiempo completoDescripción del puesto Estamos en la búsqueda de un/a Technical Support Engineer para brindar asistencia técnica orientada al cliente en soluciones de Business Intelligence y plataformas en la nube.Esquema hibrido: 3 home office y 2 presencial en oficinas ubicadas en Nuñez.Responsabilidades principales:Resolver incidentes y consultas técnicas,...
-
Senior Network Support Engineer
hace 7 días
Buenos Aires, Buenos Aires C.F., Argentina Tietoevry A tiempo completoJob Description Tietoevry Create is inviting talented professionals to join our project as a Senior Network Support Engineer for our respected client in the telecommunications field.About the ClientArelion, a leading IP services provider, recognized for its vast global network and 100% organically grown fiber backbone. They offer dedicated internet...
-
Support Engineer
hace 2 semanas
Buenos Aires, Buenos Aires C.F., Argentina Cycode A tiempo completoAt Cycode, we are on a mission to bring peace of mind to businesses by helping them deliver safe code faster. Trusted by security teams worldwide, we have a proven track record of success and a culture that values world-class talent. Our platform combines state-of-the-art technology with cutting-edge design to provide seamless and secure experiences for our...
-
Senior Network Support Engineer
hace 2 semanas
Buenos Aires, Buenos Aires C.F., Argentina Tietoevry A tiempo completoJob Description Tietoevry Create is inviting talented professionals to join our project as a Senior Network Support Engineer for our respected client in the telecommunications field.About the ClientArelion, a leading IP services provider, recognized for its vast global network and 100% organically grown fiber backbone. They offer dedicated internet...
-
Technical Support Specialist
hace 2 días
Buenos Aires, Buenos Aires C.F., Argentina Sur A tiempo completoAs the Technical Support Specialist, you will be responsible for providing hands-on technical support to users by diagnosing, troubleshooting, and resolving issues across Windows systems, applications, and connectivity in a fast-paced support environment.This role is part of an internal technical support team and focuses on resolving real user-impacting...
-
Technical Support Specialist
hace 27 minutos
Buenos Aires, Buenos Aires C.F., Argentina Sur A tiempo completoAs the Technical Support Specialist, you will be responsible for providing hands-on technical support to users by diagnosing, troubleshooting, and resolving issues across Windows systems, applications, and connectivity in a fast-paced support environment.This role is part of an internal technical support team and focuses on resolving real user-impacting...
-
Technical Support Specialist
hace 22 minutos
Buenos Aires, Buenos Aires C.F., Argentina Sur Global A tiempo completoAs the Technical Support Specialist, you will be responsible for providing hands-on technical support to users by diagnosing, troubleshooting, and resolving issues across Windows systems, applications, and connectivity in a fast-paced support environment.This role is part of an internal technical support team and focuses on resolving real user-impacting...
Senior, Technical Support Engineer
hace 2 semanas
Overview
How You'll Make an Impact
We are looking for a Senior, Technical Support Engineer to join the Technology team reporting directly to the Vice President, Software Engineering. As a Technical Integrations Engineer, your role encompasses providing technical support, designing innovative solutions to meet business objectives, driving innovation through technical expertise, and resolving customer impacting technical issues. You will collaborate with multiple technical teams to prototype and implement new ideas. Additionally, you will be client-facing, participating in high-priority client calls as a technical liaison, and serving as a subject matter expert or facilitator as needed.
What You'll Achieve
- Handle support requests that our Client Operations team cannot resolve.
- Triage support cases to resolve them or escalate them to our development team.
- Ensure compliance with support SLAs for each customer.
- Monitor the number of open cases and propose long-term improvements.
- Identify and assist in developing enhancement opportunities and standard processes across the enterprise through innovation, automation and knowledge sharing.
Who You Are
- What you'll bring with you:
- Excellent communication and client-facing skills, capable of conveying technical concepts to a nontechnical audience.
- Knowledge of diagnostic tools such as Grafana, DataDog, or NewRelic.
- Knowledge of Linux.
- Intermediate English.
- Experience tracking support cases and generating reports based on them.
- Proficiency with JIRA.
- Why you might stand out from other talent:
- Basic knowledge of software architecture.
- Programming knowledge. (Database knowledge would be a plus, just knowing how to do basic queries.)
Click here to view how Epsilon transforms marketing with 1 View, 1 Vision, 1 Voice.
Additional Information
When You Join Us, We'll Create Something EPIC Together
Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we've provided marketers from the world's leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.
Epsilon's comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.
Our pillars aren't just words. They're how we show up every day.
- People centricity: We focus on employee well-being in an environment where colleagues truly care about each other.
- Collaboration: We work together, support one another, and collectively achieve goals.
- Growth: There are endless opportunities for growth through learning, development and career advancement.
- Innovation: We drive progress through cutting-edge solutions and forward-thinking approaches.
- Flexibility: We've created a balance between work and personal life, and we encourage adaptability to solve problems creatively.
Our values guide us to create value for our clients, our people and consumers.
- Act with integrity
- Work together to win together
- Innovate with purpose
- Respect all voices
- Empower with accountability
These pillars and values are our foundation-shaping our culture, guiding our decisions, and uniting us in common purpose.
Because You Matter
As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first. Our benefits encompass a wide range of offerings, including but not limited to the following:
- Time to Recharge: 15 days of holidays, LATAM rest week at the end of the year, flex-Fridays (working until noon every other week)
- Family Well-Being: Parental/new child benefits
- Extra Perks: Hybrid work scheme, medical insurance, language training (English and/or Portuguese), professional development, employee recognition, health awareness benefits, home internet fee.
