Operations & Vendor Management Analyst (AI Startup – Remote LATAM)

hace 2 semanas

Buenos Aires, Buenos Aires C.F., Argentina RoverPass A tiempo completo
Operations & Support Analyst
About the Company

Our client is a t fast-growing AI-powered software startup supporting consulting, finance, and enterprise clients. They build intelligent automation tools that help teams save time and work smarter.

We're scaling fast and need a highly organized Operations & Support Analyst to keep our daily operations running smoothly.

This role requires someone detail-oriented, reliable, structured, and strong in vendor coordination. If you've handled vendor assessment, operational tasks, and support workflows before, you'll thrive here.

About the Role

This is a hybrid Operations + Support position where you will:

  • Manage client support tickets
  • Coordinate internal operations
  • Conduct vendor assessment and vendor communications
  • Maintain documentation
  • Support logistics, scheduling, and cross-team workflows

You'll work with a lean global team (US + LATAM + India), so clear communication and strong follow-through are essential.

Key Responsibilities
Client Support & Ticket Management
  • Manage incoming support tickets and provide timely, professional responses
  • Escalate issues to technical or product teams
  • Track recurring issues, update FAQs, and identify automation opportunities
Operational Support & Coordination
  • Execute recurring operational tasks with accuracy
  • Assist with scheduling, documentation, and internal workflows
  • Maintain Notion/Google Docs for internal processes
  • Ensure cross-team alignment and timely follow-up
Vendor Management (MUST-HAVE)
  • Conduct vendor assessment and comparison
  • Support vendor onboarding and documentation
  • Communicate with vendors regarding deliverables, timelines, and expectations
  • Maintain a vendor database and structured tracking system
Qualifications
Experience
  • 1–3 years in operations, support, logistics coordination, or vendor management
  • Demonstrated experience in vendor assessment (non-negotiable)
  • Experience with ticketing systems (HubSpot, Zendesk, Intercom) is a plus
  • Strong English (written & spoken)
  • Familiarity with AI tools (ChatGPT, Claude, Notion AI) or willingness to learn
Skills
  • Highly organized, structured, and reliable
  • Excellent communication across multiple teams
  • Ability to manage simultaneous tasks and deadlines
  • Proficiency in Google Workspace, Notion, Slack, Excel/Sheets
Personal Attributes
  • Detail-oriented with strong follow-through
  • Curious and comfortable in fast-paced environments
  • Proactive problem-solver
  • Comfortable working independently with supervision when needed
What We Offer
  • USD $1,000–$1,400/month (contractor)
  • Monday–Friday LATAM schedule
  • Local holidays + paid time off
  • 100% remote
  • A growing AI startup with strong career growth paths

  • Executive Assistant with Recruiting Expertise

    hace 2 semanas

    Buenos Aires, Buenos Aires C.F., Argentina Pearl A tiempo completo

    IndustryTech Company – AIWork ArrangementRemote with cross-timezone coordinationJob TypeFull-timeWork ScheduleMonday–Friday, aligned with US time zones, overlapping with US Pacific Time business hoursLocations:PhilippinesLATAM (Mexico, Colombia, Brazil, Argentina)Other remote regions with strong English communication and role-relevant experienceAbout...

  • Virtual Assistant – Operations Support

    hace 2 semanas

    Buenos Aires, Buenos Aires C.F., Argentina Latino Legends A tiempo completo

    Virtual Assistant – Operations Support (Remote, LATAM)Salary: USD 18, ,400/year + Health Insurance Bonus (~USD 100/month)Schedule: Monday–Friday, 8 AM–5 PM EST (U.S. Eastern Time) PTO: 10 days per year (accrual basis) | U.S. Holidays OffPayments: Bi-weeklyAbout the CompanyLatino Legends is partnering with a U.S.-based real estate investment firm...

  • Project Management Analyst

    hace 5 días

    Buenos Aires, Buenos Aires C.F., Argentina IQVIA A tiempo completo

    We are looking for a Project Management Analyst to join one of our therapeutic areas.Project Management Analysts (PMA) are an integral part of clinical trial delivery, liaising with clinical teams to improve patients' lives by bringing new drugs to the market faster. The PMA works in partnership with the Project Leader (PL)/Clinical Project Manager (CPM)...

  • Talent- Finance Operations Associate

    hace 7 días

    Buenos Aires, Buenos Aires C.F., Argentina Pearl A tiempo completo

    Job Position:  Finance Operations Associate, Workforce AnalystWork Arrangement: Remote (LATAM and South Africa based)Job Type: Full-time, Independent ContractorWork Schedule: 40 hours per week, Monday to Friday, with core hours between 9 AM and 5 PM ESTAbout Pearl Talent:We're hiring a Finance Operations Associate for Pearl—which places top 1% talent...

  • SCM Business Analyst

    hace 2 semanas

    Buenos Aires, Buenos Aires C.F., Argentina Chevron A tiempo completo

    Chevron is accepting online applications for the position P/SCM Business Analyst through December 31st at 11:59 p.m.We're seeking a talented Business Analyst to join our Supply Chain Management team. Successful candidates will join the Buenos Aires Shared Services Center located in Puerto Madero, Argentina, which has a workforce of more than 1000 employees...

  • Marketing Operations Associate

    hace 2 semanas

    Buenos Aires, Buenos Aires C.F., Argentina Pearl A tiempo completo

    Work Arrangement: Fully RemoteJob Type: Independent Contractor, Full-timeWork Schedule: 40 hours per week, Monday to Friday, 9:00 AM - 5:00 PM CSTLocations:Philippines (preferred)Open to LATAM, Eastern Europe, and North America candidates with strong HubSpot and CRM experienceAbout Pearl TalentPearl works with the top 1% of candidates from around the world...

  • Supply Chain Data Analyst

    hace 4 días

    Buenos Aires, Buenos Aires C.F., Argentina Chevron A tiempo completo

    Chevron is accepting online applications for the position P/SCM Business Analyst.We're seeking a talented Business Analyst to join our Supply Chain Management team. Successful candidates will join the Buenos Aires Shared Services Center located in Puerto Madero, Argentina, which has a workforce of more than 1000 employees that delivers business services and...

  • Python React Fullstack Engineer LATAM

    hace 2 semanas

    Buenos Aires, Buenos Aires C.F., Argentina A5 Talent Finders A tiempo completo

    Founding Full-Stack Engineer (Remote - LATAM)Healthcare AI Startup | Seed Stage | Y Combinator-BackedAbout the CompanyWell-funded seed-stage startup (1-10 employees, founded 2025) building an AI-powered virtual healthcare assistant that serves as a personal primary care physician. The platform aggregates medical records, wearable data, and lab results to...

  • AI Engineer

    hace 2 semanas

    Buenos Aires, Buenos Aires C.F., Argentina Elevation AI, Inc. A tiempo completo

    Elevation AI is seeking a hands-on, inventive AI Engineer with deep expertise in agent development to design, build, and scale intelligent, autonomous systems. You'll be at the forefront of shaping how generative AI is applied in production—building agents that combine reasoning, planning, tool integration, and multi-step orchestration to transform...

  • Operations Associate

    hace 2 semanas

    Buenos Aires, Buenos Aires C.F., Argentina Aditi LATAM A tiempo completo

    Aditi LATAMReimagine your realityEnAditi Consulting LATAM, estamos buscando unOperations Associatepara sumarse al equipo de operaciones y trabajar con herramientas de primer nivel como Salesforce, Zendesk, ChurnZero, GuideCX y más.Serás parte clave de la ejecución diaria de procesos, asegurando calidad de datos, cumplimiento de SLAs y soporte operativo de...