Operations Analyst

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We are seeking an experienced and dynamic Operations Coordinator to join our team on a large-scale, US based automotive client. The ideal candidate will have 2-4 years of operations (or adjacent) experience within an advertising agency or a related field. This is an exciting opportunity for someone who wants to build processes from the ground up and contribute to a bespoke delivery center of excellence. This role requires someone with a passion for attention to detail and process documentation.
This is a hybrid role based in Buenos Aires Argentina
Key Responsibilities

• Set up and maintain all internal tools and systems to ensure consistency and accuracy across the entire client portfolio
• Oversee the creation and organization for all projects, ensuring that all necessary documentation is complete and up-to-date
• Develop and implement standard operating procedures (SOPs) for internal workflows, ensuring consistency and efficiency across the client engagement
• Assist with financial aspects of projects, including time tracking and burn reporting
• Coordinate with department heads to allocate resources for special projects effectively
• Liaise with project management team to help manage retained team capacity
• Maintain and organize internal databases and project management tools to ensure all team members have access to current and accurate information.
• Ensure compliance with internal policies, industry standards, and regulatory requirements. Prepare for and support internal and external audits as needed.
• Assist with generation of any ad hoc reporting needs as it relates to the data stored in our internal systems and tools
• Collaborate with internal teams to streamline communication and enhance overall operational efficiency.
• Foster a culture of continuous learning and improvement

Qualifications

• Bachelor's degree in Marketing, Advertising, Business, or a related field.
• Previous agency experience strongly preferred
• 2-4 years of operations or adjacent discipline (such as project management or client services) preferred.
• Strong understanding of advertising and marketing principles.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in project management software and tools (e.g., and / or JIRA strongly preferred).
• Strong problem-solving skills and the ability to make decisions under pressure.
• Detail-oriented with exceptional organizational skills.
• Ability to adapt to a fast-paced, dynamic work environment.

About Monks
Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI—managed by the industry's best and most diverse digital talent—to help the world's trailblazing companies outmaneuver and outpace their competition.

Monks was named a Contender in The Forrester Wave: Global Marketing Services. It has remained a constant presence on Adweek's Fastest Growing lists , ranks among Cannes Lions' Top 10 Creative Companies and is the only partner to have been placed in AdExchanger's Programmatic Power Players list every year In addition to being named Adweek's first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year , won a record number of FWAs and has earned a spot on Newsweek's Top 100 Global Most Loved Workplaces 2023.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.