Cash Collections Team Leader

We help the world run better

At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

The Finance team is seeking a dynamic and motivated Team Leader to oversee daily operations within the ISBN Collections organization.

This role plays a critical part in ensuring strong cash flow performance, maintaining strategic customer relationships, and driving operational excellence across the SAP Business Network.Through a single connection, the SAP Business Network provides organizations with the capabilities they need to ensure seamless transactions, strengthen existing buyer-supplier relationships, find new business opportunities, and generate bottom-line savings—allowing them to realize true eCommerce success

Duties and Responsibilities Lead and support the daily operations of the ISBN Collections team, ensuring timely and accurate management of outstanding receivables.Maintain a strong customer focus and foster positive, solution-oriented relationships with clients and internal stakeholders.Coordinate consolidated invoicing processes for strategic suppliers, ensuring accuracy and compliance.Collaborate with cross-functional teams (Finance, Sales, IT, and Engineering) to streamline and enhance collection processes.Monitor and analyze overall segment performance, identifying improvement opportunities and implementing corrective actions where needed.Drive and participate in global initiatives to optimize cash collection efficiency and end-to-end processes.Manage high-visibility business cases with direct exposure to upper management and the CFO office.Provide guidance, coaching, and performance support to team members, promoting a culture of accountability and continuous improvement

Work Experience Minimum of 3 years of experience in O2C Processes, with proven results in managing accounts receivable portfolios.Prior experience in customer service or client relationship management.Experience with ERP systems (SAP preferred) and advanced proficiency in Microsoft Excel

Education and Qualifications / Skills and Competencies Bachelor's Degree in Finance, Business Administration, or a related field.Strong analytical, organizational, and problem-solving abilities with attention to detail.Excellent communication and interpersonal skills, with the ability to influence and engage at all levels.Capable of managing multiple priorities and working effectively under pressure.Proactive and self-driven, with a strong sense of ownership and initiative.Strategic mindset, able to implement a holistic view of the business and align team activities with broader financial objectives.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

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Requisition ID: | Work Area: Finance | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid