Vendor Ops Specialist
hace 2 semanas
We believe in a world where homes are owned by regular people, not corporations. Our mission is to provide authentic belonging experiences, empowering residents to become homeowners and homeowners to achieve financial freedom. We are building a scaled system of wealth creation for regular people through homeownership. We've survived Covid, the tech crash, and the toughest years of the capital markets. We are growing fast and we are AI First. Our 200+ Belongers are strong, curious, and extremely ambitious.
About the Role
We're looking for someone who can sniff out the best talent in home services across the country—from painters in Phoenix to handypeople in Houston, from photographers in Philly to locksmiths in LA. You'll be on the front lines of sourcing, vetting, onboarding, and managing vendors who make our homes look and feel ready for their next chapter. This isn't a desk-bound, wait-for-requests kind of role. You'll be hunting down top-notch pros, negotiating rates that work for everyone, and onboarding them into our ecosystem—all while juggling cross-functional requests from multiple teams. Organization and speed are your weapons; communication and discernment are your superpowers.
What You'll Do
● Find the best: Proactively source high-quality vendors across multiple trades (painters,cleaners, photographers, handyman, etc.) across every market we operate in ● Vet for quality: Review portfolios, check licenses and insurance, read between the lines—ensure each vendor meets our bar for quality, professionalism, and reliability ● Negotiate smartly: Lock in competitive rates and scopes that align with our unit economics, while building strong, sustainable vendor relationships ● Own the onboarding: Get vendors set up in our systems and tools (CRM, payments, SOPs), ensuring a seamless and standardized experience ● Be a hub: Coordinate across Ops, Sales, and Support to prioritize sourcing requests, escalate coverage gaps, and communicate vendor availability and capabilities ● Stay organized: Keep meticulous records of outreach, negotiations, and onboarding statuses—track everything so nothing falls through the cracks ● Move fast: Operate with urgency while balancing long-term scalability
Minimun Requirement
- 1-2 years of experience in Vendor management, ops or sourcing. - Strong negotiation and communication skills. - Excellent organizational skills and comfort using CRMs, spreadsheets and task management tools. - Full Availability.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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